Iphone available storage, used 10gb says I have 2gb left but have 16gb phone????

Hi there, just upgraded from 4s to 5s, got a 16gb. Says I've used 10gb and have only 2gb left, what's happened to the other 4gb? Anyone experience the same problem? Thank you

Because you only had about 12GB's of usable space available to begin with.
When manufacturers of such devices say "GB", they mean what is called a "decimal gigabyte", which equals exactly 1,000,000,000 (one billion) bytes. When your device's operating system describes the capacity of the storage, they use what is called a "binary gigabyte", which equals exactly 1,073,741,824 bytes.
It turns out that a decimal gigabyte is approximately 93% the size of a binary gigabyte, so if your iphone is 16 decimal gigabytes, your operating system will report that it is approximately: 16 * 0.93 = 14.8 binary gigabytes, minus what the OS occupies, equals 12 ~13GB's.

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