Iphone back cover showing cracks for no reason
never dropped it..
Iphone 3g 8gb showed cracks on the back cover for no reason
I have an unlocked, do you think apple will replace?
Purchased as officially unlocked from your provider and from Apple, your iPhone has a one year warranty. Each warranty claim is handled on a case by case basis.
If hacked to be unlocked or unofficially unlocked, no.
Doing so is against Apple's license agreement for the iPhone, is not supported by Apple, and voids the warranty.
Similar Messages
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Hi
So here I am, it just happened to me, the back cover of my Z2 self cracked ! I left it on a shelf, inside it's pouch (Adore June case), and when I took it a few minutes later, the back was all cracked.
The phone didn't fell, nio shock at all, nothing. Temperature was ambiant, about 20°c, without any big variations.
So I'd say, for a piece a of technology I bought at the high price 2 month ago, it is just unbelievable, unacceptable !
It was my first Sony phone, and it will be the very last.
Other than that, I was really satisfied with it.....until it decides to harm itself !
Now the good part of the story is, when I contacted the seller (official seller on internet), they oriented me to their warranty service, who reacted very well and fast. I was about to send them the phone, for free, for an expertise, but when I called them, they advised me to wait, because they already had hundreds of Z2 with the same issue, and for now Sony hadn't accepted to repair under warranty !!!!
They told me they were negotiating with Sony, with the help of a consumers association, to make Sony accept their production deffective issues.
So voilà my story with Sony. I will keep you informed about the outcome, hopefully Sony will take their responsibility.
As soon as I will have my Z2 repaired, first thing I will sell it. And never again I will hear about Xperia phones !
I have a Z2 Tablet, which for now is very well and doesn't seem to want to Crack it self,.....
Final word : Please SONY, proove me I am wrong, and reply to me ; i can provide all details you would need to study my case and make your warranty work as it should.
Good luck with yours !ShaunEls94 wrote:
i went to sleep and the next morning I have found that my back panel is cracked for no reason?
Can someone please give me the cause of this and how to fix it?
Ah, the spontaneous cracking glass, a mystery in it's own life time. Could you post some pics of it, more imprtantly, the edges of the phone.
I'm sorry, but this sounds about as likely to happen as the tooth fairy coming to give me money.
Either way, go to your local service centre to get it fixed. -
iCloud Backup shows this message
iphone is currently being restored and will automatically back up when it is done.
My iPhone has been showing this for a long time.
is this because my old phone is still Wifi active?
This is a new phone all contacts and other stuff seems to have downloaded.this has nothing to do with your old phone (connected to wifi or not). It has to do with your wifi and new iphone. check wifi connect/restart router. then restart iphone.
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My iphone 4s just turned off for no reason and i can't get it turned back on
my iphone 4s just turned off for no reason and i can't get it turned back on, any suggestions?
Reset it:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release. -
My iPhone 4 just shut off for no reason and won't come back on?
My iPhone 4 just shut off for no reason and won't turn back on.. ??
Hi there 203nancyc,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W. -
I'm missing the back cover and flap for my book in the layout interface. Does anyone know how to restore these? I've searched the interface but can't find an option to add cover/flap. Don't want to order a book without it.
Any advice is welcome!Time to repair you library: do the following:
1 - launch iPhoto with the Command+Option keys held down to open the First Aid window. Be sure to follow the circled recommendation in the screenshot.
2 - run Option #4, Rebuild Database.
3 - if necessary repeat with Option #1, Repair Permissions. -
my iPhone 4 has switched off for no reason, and now I am unable to switch this on again???if anybody could help about a reboot tip , he's welcome, many thanks...
1. On your iPhone 4 press and hold both the button and the Home button for about ten seconds. After ten seconds you should see the Apple logo showing up.
2. Now try to run you phone again and see if it works.
If a hard reset the still can't get the device back to a working order.
1. Plug in the device to the cumputer and start iTunes.
2. Press and hold the Sleep/Wake + Home for 10 seconds.
3. Once you see the Apple Logo appears, release the power and continue to hold down the home button for about 5-10 seconds. Look iniTunes and see if your device have shows up.
4. iTunes will notify you that you are now in Recovery mode. Click on OK to continue with the restore process.
5. Next press and hold on the SHIFT button and click on the Restore button. Select the latest IPSW file and the prompt appears.
6. iTunes should now attempt to get your device back to the manufacturer setting.
7. iTunes will later give you an opportunity to restore you content from the PC. Every time when you do a sync, iTunes makes a backup so you can choose the latest backup from the sync. -
I've got songs on my iPad that are not on my iPhone which I want but for some reason they won't go on over Icloud, help!?
perfect. ok do the following:
settings > mail, contacts, calendars > go into the exchange account. You should have an email in the account field...[email protected] or [email protected], etc.... I am assuming you don't remember the password to this exchange account so once you know the email, you can go to email providers site and click on forgot password and you will go through the steps to get a new password. Once you do this, you will need to go back into your "exchange account " and the field that has the exchange email > touch the > to open settings. Change the password to your new password you got from above. Once you do this, you can add the exchange account to your ipad and all of your contacts will sync to both devices.
Please confirm. -
TV shows stopping for no reason
I have a problem with tv shows stopping for no reason on the iPod Touch. First the sound disappears, and then the show stops and I get booted back to the main menu. This has happened with four completely different tv shows. I never had this problem with the 5th gen. What is going on?
No this is different. I am not pushing the home button. I will be in the middle of watching a video, and first the audio will stop while the video continues for a few more seconds, and then I will suddenly be bounced back to the main menu. No buttons pushed. Like it's crashing or something.
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My iPhone 4S will shut down for no reason
My iPhone 4S will shut down for no reason with plenty of battery life. Why does this happen?
Hi 123Guardian,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for your iPhone.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that does not resolve the issue, refer to page 150 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
The final troubleshooting step would be to restore your device:
iTunes: Restoring iOS software
http://support.apple.com/kb/ht1414
Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition. Before restoring:
Verify that you are using the latest version of iTunes.
Back up your device.
Transfer and sync content to your computer.
I hope this information helps ....
Have a great day!
- Judy -
So when I plug my iPhone 3GS into my iMac, for music reasons, it says I have 123 songs. When I plug my iTouch into my iMac it says I have 565 songs on my iTouch. I have the same apple idea for both my iPhone and iTouch, how do I transfer my 565 songs on my iTouch to my iPhone? PLEASE HELP!!!
When you connect your iPad or iPod to the Mac, click on the device name in iTunes - don't click on the arrow on the device. Then click on the Music tab in the main window pane. Now you should see 'Sync Music' and all your playlists, artists and albums. Here you mark the checkboxes for what should be synced.
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Im trying to update my iphone with ios 5 but, for some reason its not giving me the option to do it? i've restored my phone once like it says do on the website and it hasnt done it? what can i do ?
Are you sure you have a 3GS and not a 3G? The 3G cannot be updated to iOS5. What version are you on now?... Settings > General > About > Version
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I have updated my IPhone 4s to ios6, but for some reason it didn't install Siri with the update, is there any way I can install it onto my IPhone without jail breaking the phone?
Macca_astles01 wrote:
It is an iPhone 4s, it has voice control but it's not Siri, is there any way I can install it?
It cannot be installed. It comes pre-installed on every iPhone 4S and later. Maybe it was disabled under Settings > General > Restrictions.
Courcoul wrote:
Wasn't SIRI one of the gee-wiz doodads introduced with iOS 6? Cause my boss' 4s w/iOS 5 certainly does NOT have it. And on my i5, the Spanish-speaking SIRI I got turned out female, with all the foibles and vicissitudes....
iOS 6 only added support for the 3rd generation iPad. It was always on the iPhone 4S. Then the same goes for your boss: Maybe disabled in restrictions, or maybe actually an iPhone 4. -
my iphone just turn it off for on reason, when i turn it on after 2or3 min it just shutdown by it self, and even when i charge my ipjone it works, but once i take off the charge then it shut down by it self again
Hello there, queen168.
The following Knowledge Base article provides some good steps for troubleshooting your particular issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My iPhone 4S just turned off for no reason and won't turn back on?
My iPhone 4S just died for no apparent reason and now it will not turn back on. It was at about 90% battery at the time because I had just recently charged it so I don't think it died because of low battery. I have tried plugging it into outlets and computers/iTunes and nothing seems to work. I also can't do the trick involving holding down the power and home button because my power button has been jammed for over a year now. My iPhone is about 2 years old and I have never had this problem before. Earlier today it died for no reason but when I plugged it in, it turned on with no problem.
Is there anything I can do about this? Also, I am due for a phone upgrade in about 3 weeks. I was planning on getting the 5S. Is there any way that I would be able to get the upgrade several weeks early if my phone is broken?Hi there 203nancyc,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.
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