Iphone Back to Factory Settings
Got a new Iphone about a month ago because my old one died, they couldn't not retreive my contacts, musis, etc and since I hadn't done a back up in a long time I had to start over again. Since then have added contacts, music, apps, etc. Plugged the phone into the computer this morning to transfer some music from my library and the phone reverted back to factory settings! What!!!!! Does anyone know how to make the phone go back to where it was yesterday and restore it back to at least what I had on it a day ago! Very frustrated lately with these apple products!
You should really read the prompts you get on your computer before you just click OK... If you'd never plugged it into that computer before, it asked you if you wanted to set it up as new or restore it from an old backup.
If that's the case, and you didn't bother backing up your new phone to iCloud before you did thes, then there's no way to restore it.
I'd think you would have learned this after losing everything on your old phone because you didn't back it up.
Similar Messages
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Restore iPhone back to factory settings
I have a question. I have been having problems with my iPhone 4 locking up. I wanted to try and restore it back to factory settings. It's still
running 4.0. Will it automatically update the os or just restore back to my last syncThe OS is not included in your iphone backup, thus if you restore your phone as a new device iOS 4.1 will be installed on your phone. Be sure an update to itunes 10.0 before you do so.
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My daughter has an iphone 3gs and it required an update. So i connected the iphone to itunes for the update and the iphone locked up . I had to reset the iphone back to factory settings and now the iphone will not activate , Please advise what i can do to get this working for her ?
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743 -
I have a iPhone 5. In usage, it says i have 2.1 gigs used because of photos and camera. I have deleted all my photos via iPhoto and now reset the phone back to factory settings in order to try to solve this problem, to no avail. Both iTunes and the phone say that 2.1 gigs are being used, even though the phone now has nothing on it. What is going on?
Yeah it works fine over wifi the problem is when I try to use it over my 3G. It's really stressing me out now.
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Please Help
I had lost all the music on my iphone a while back and wanted to put it back on but my PC is a dinosaur and couldn't handle the sync without taking days. I decided to give it a go anyway. I tried to sync but kept getting an error message saying "waiting for changes to be applied". I looked up a solution to this problem and I saw that I should restore the phone to factory settings which I did. I then tried to sync again and it worked! .....the downside was that it took forever and I was without a phone for 36 hrs while I waited for sync to complete. It was at 662 0f 771 last night when I went to bed and when I awoke this morn, syncing had ceased and my phone was still erased of all data.
I am thinking now that everything was done and all I needed to do was turn off my phone and turn back on again but in a panic I selected an option on the phone to back up from icloud (as I knew I had done a backup 2 days ago). The only option available was "ipad backup" from over a week ago and stupidly I selected this option. It was successful but my contacts, mail, messages, photos and most importantly my notes and reminders are gone!!!
I have now restored the phone back to factory settings again.
WHAT DO I DO NEXT??I went back to iOS 7 and my backup file is restoring but when its done nothing is on my phone still and only takes 11-15 minutes to restore the backup instead of taking 25+ minutes like usual so I guess the backup is corrupted. How can I fix this?
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My iphone 4s is no longer detecting wifi since the IOS8 updates came out. I've restarted, rest the networks, reset the phone back to factory settings, and even tried the freezer trick. It is STILL not detecting ANY wifi networks. HELP!!! I cannot afford to go over my data and I use wifi at home and work... I believe the updates have caused the issue, because it was working fine before the second update released (I hadn't put the first one one until I noticed it had stopped working, and by then the second IOS8 version had came out). They need to do a third update to fix this issue.
If it's grayed out:
Reset Network Settings - if that doesn't fix it, then Backup and Restore AS A NEW DEVICE.
If it's still grayed out, unfortunately that means your Wi-Fi antenna quit, and it needs service. -
I restored my iphone and now it has gone back to factory settings. How do I transfer all the purachsed items from my itunes back onto the phone?
Hello whytea4
Check out the articles below and choose the one for your computer to sync media and apps to your iPhone.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
When I plug my iPhone into my computer to sync my iTunes I get a message that says "iTunes cannot read the content of the iPhone" and wants me to restore my phone back to factory settings. Any suggestions so that I don't have to restore? I have all of my stuff backed up on iCloud but I really don't want to go through the hassle of wiping it clean and putting everything back on.
This is a post from a user named edgar999 and it worked PERFECTLY:
"OK - this is how it works:
In order to backup from iCloud you cannot use iTunes!
Therefore disconnect your device from your computer.
Turn on your device and go to Settings and then go to General.
At the bottom of this submenu there is a buttom "Reset"
If you push that buttom you see 6 different Erase settings to chose from!
Chose "Erase All Content and Settings" because this will wipe everything from your device and will let you restore from iCloud! (I tried the top "Reset All Settings" but that did not let me use iClouds afterwards!)
Once you pushed that buttom your device will be wiped clean and after some time you will see the Device Welcome Screen like on a new device!
After choosing your location you will be asked to setup your WiFi-conection. After you joint to your Wifi you will be given the choice to restore the iPad from a backup from the iCloud. Choosing this backup will prompt you with your apple ID and password.
Restoring from a backup can take some time. The process uses your Wi-Fi connection to download settings, content and data. If you had a lot of content on your device, this can take a while. The restore screen should give you estimates at each stage of the restore process, starting with restoring the settings and then booting into the iPad. When the iPad home screen appears, the device will continue the restore process by downloading all of your applications.
If you are restoring from a backup because you have run into problems with your device that can only be solved by restoring it, you can first choose your latest backup. If you still have problems, you can move on to the next latest backup, repeating the process until (hopefully) the problem is cleared."
THANK YOU edgar999!!!! -
Why is it when i plug my iphone in to sync,i get a corrupt file message cant sync.It wants to reset my phone back to factory settings and i lose all my phone.It has happened 5 times to me now.
well, you probably have a corrupt file as the message indicates. You will need to reset your phone back to factory settings as indicated.
If you've been using your phone as designed, you've been making frequent backups so that data loss will be minimal, if at all.
Best,
GDG -
I have an iphone 3g that has been wiped. I want to restore back to factory settings. How do I do This?
scififreakster wrote:
When i plug it into the computer, Windows opens and says Found new hardware. Apple device in recovery mode. Then asks if i want to install software that it doesnt have. iTunes doesnt open at all. If I open iTunes, it still doesnt show up anywhere.
Windows can not identify that an iOS device is in recovery mode. Only iTunes can identify that.
What is the EXACT error message you're getting? -
hi can anyone help i bought iphone 3gs off a freind today i restored back to factory settings and it wont let me activate iphone
What error do you receive when trying to activate?
Are you using the same Carrier as your friend, or a different one?
If different Carrier, are you certain the iPhone is unlocked? A locked device will of course prevent you from using SIM cards not from the Original Carrier that the device was locked too. -
After restoring my iphone 4 to factory settings, then restoring from a recent backup, my phone will reboot but keeps coming back to the "new setup or restore from backup screen". How can I by-pass this screen to go directly to the sync apps/music screen?
Well, it's certainly behaving as though the phone that was backed up was synced to a different iTunes library.
I'm going to throw one more thing out there... Yes, you backed it up to this computer... Was the phone previously set up to sync with this computer? Or was it syncing with a different computer and you just backed it up to this one?
You may have to end up setting it up as a new device and rebuilding the phone by manually re-syncing your data, apps, music, etc. to the phone.
Trying to keep your library on a different drive can be tricky. If iTunes starts up and the library isn't available, it may end up generating a new library ID, meaning that you could easily find yourself in exactly the position you're in now...
I'm curious why there was a need to restore your phone to begin with... It may not have any bearing on this at all, but it could. -
At Apple Store we reset my Iphone 4s to factory settings in an unsuccessful bit to fix my Wi-fi problem. Now I'm home trying to get my contacts, pics, etc. back. I'm lost...
Okay - see if the instructions here help: http://support.apple.com/kb/ph12521
~Lyssa -
Hi, can someone help please?
Itunes wont recognise my iphone, I went to connect to update the software of my iphone and it's not recognising my iphone now an errror meesage appears stating that it does not recognise my iphone?
I really dont want to restore back to factory settings and loose all my info!Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
Hi, I have an iPhone 5, 6 and an iPad... I want to give my brother my iPhone 5 and restore it back to factory settings without it affecting my iphone 6 and iPad... How do I do this?
Howdy Katie
see > What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support
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