Iphone back up error -4s, ios 7.1.2

i frequently sync my iphone to laptop that is when i observed that back up file is corrupt. Everytime i sync the backup file gets backup in the same file over and over again, irrespective of different dates. The back up file size is hardly 200mb. This happens only with my iphone 4s. I have synced my brothers 5s to the same laptop but his back up is properly done. His back up file size is 2.15gb. so as a measure i reinstalled itunes and then installed again but the same problem. I have installed latest itunes 12. I sync three iphones to my laptop but problem arises only for my backup. Others sync just fine.

Hi Saarvesh,
If you are having an issue with backing up your iPhone, I would suggest that you troubleshoot using the steps in this article -
iOS: If you can't back up or restore from a backup in iTunes - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L

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IPhone 4 - extreme errors downloading iOS 5

Hello, please help me!
My name is John and I am 16 years old.
I attempted to download iOS 5 a few hours ago, and have since been dragged through a series of errors. My ability to recount every error along the way is impaired, and I hope that the information I am able to provide will be enough.
I plugged in my iPhone 4 and began the download process for iOS 5. I had to leave the room for about 20 minutes. When I left, I "think" my iPhone was in the process of backing up. When I returned, the screen on my laptop had gone black. I moved the mouse and found I was at my login screen. I typed in my password, and was returned to the screen, where an error message informed me something about there being an issue backing up or restoring my iPhone's content. the error tag (-50) was at the end.
I've since gone through a quadzillion amount of steps, nearly all of which I have forgotten, and am now at this point:
EDIT: When I clicked "John's iPhone" page again, I can see all of my phones information. If I click Restore, it asks me if I want to back up my settings. Before I had been clicking Back up, and kept arriving at the same error. If I click don't Back Up, it warns me that if I restore my iphone to factory settings, all of my media and other data will be erased. I obviously don't want that... but do I have to do it?
When I plug in my device, the page under "John's iPhone" is titled: Set Up Your iPhone. I can set it up as a new iPhone, or restore from backup. My only two backups are some time during march, and an option for a few minutes ago. The option from a few minutes ago would probably be the backup of an empty, content-less iPhone. Earlier I was able to view the amount of data stored on my iPhone, and it told me that it was empty.
Anyway, the main issue right now is, when I try to restore from the backup of my iphone from march and a few minutes ago, I get the error message: "iTunes could not restore the iPhone "John's iPhone" because the backup session failed".
At this point I am going crazy.
MY IPHONE ITSELF is at the stage where when I press the home button, the big word "iPhone" appears with the scroll bar at the bottom reading "slide to set up" in a million different languages. I then choose to enable location services, choose a wifi network, and either setup a new iphone, restore from icloud backup, or restore from itunes backup. I choose iTunes backup. I click next, and it tells me "connect to itunes"
I am connected to itunes. I am being bombarded with this error message and have no idea what to do. I'm afraid all of my contacts and images have been lost. Please help ASAP. I appreciate it so much.

If this is on the actual download from itunes then this is an issue with your ISP.
If this is on installing the IOS to your phone (after extracting file), then it could be a security software issue.

Iphone 5 has error during iOS 8 update in iTunes & now can't use phone!

i really need help! my iPhone is stuck in limbo, plugged into the computer to iTunes and trying to do the iOS 8 update. now i can't use my phone at all! what do i do?

What computer OS do you have?
Is your computer iTunes up to date?
What happen when you connect iPhone to the computer?

Error -43 iPhone will not back up to update IOS 5 software!

I wanted to update my iPhone 3GS to the new IOS 5 software. I was successfully able downloaded the software to my pc. However, when I began to update my iPhone, the back up process was interrupted after a few minutes. An error message appeared, and it said, "An error occurred while backind up this iPhone (-43) Continuing will result in the loss of all content on this iPhone." Now I really do not want to lose all of my information, settings, contacts. music, ect. I use this phone for work, therefore, it is very crucial that I do not lose anything that I have on it. I would really like to have the new software for my iPhone, but it appears that my pc will not let me do so. Is this an issue within my phone? Or is this some sort of issue with my pc? I really hope this is a simple/quick fix! Please help!!! It will be greatly appreciated!

It just say... ITunes could not back up the Iphone _______ because an error occurred.

TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

My iPad Air gets a error when I try to backup. It does sync properly. My iPhone backs up and syncs without isssue. I am running latest itunes and iOS 8 versions. Thank you.

My iPad Air gets an unknown error when I try to backup. It does sync properly. My iPhone backs up and syncs without isssue. I am running latest itunes and iOS 8 versions. Thank you.

Try rebooting your computer and reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.

I am getting an error message on my itunes when trying to back up my iphone 4s, itunes could not back up iphone because an error occurred.

Please help me!!!! I have tried all of the steps that I have found listed for this issue. I am not sure if I should try to contact my phone provider or not. I am getting an error message without an error code. That says: Itunes could not back up Iphone because an error occurred. Please if anyone one knows any steps I should take please let me know. My iphone and Mac and iTunes are all up to date.
Itunes: Version: 11.0.2
MacBook Pro: OSX: 10.8.3
iphone4s: iOS 6.1.3
Thank you

Excellent!
Please note the following:
Note: iCloud Backup does not back up music, movies, and TV shows that you did not purchase from the iTunes Store, or any podcasts, audio books, or photos that you originally synced from your computer. iCloud Backup will restore your purchased music, movie, and app content from the iTunes and App Stores during the background restore process. Previous purchases may be unavailable if they are no longer in the iTunes Store, App Store, or iBookstore.
The above comes from this article:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
Best of luck with this.

Error Message: iTunes could not back up the iPhone because an error occurred

Error Message: iTunes could not back up the iPhone because an error occurred.
The thing is - I have no idea what error have I encountered!
Usually, I would assume the previous backup file is corrupted and I will proceed to delete the old backups. I did the same this time round, and it's still unable to sync. Now I have no more backup files!
I have tried -
1. Deleting old backup files.
2. Restarting iPhone 4S & iMAC.
3. Remove
I am using iOS 5.1 on iPhone 4S, and iTunes 10.6.1 on Mac OSX Lion. My phone is not jail-broken in the first place.
Does anyone face the same problem?
I need to back up my files!!!

Unfortunately, "because and error occured" doesn't give you much to go on. Some general things I would try if you haven't already:
Use Disk Utility on your mac to repair disk permissions, then reboot and try backing up again.
Use Finder to go to ~/Library/Application Support/MobileSync/, then control-click on the Backup folder and select Get Info, then check Sharing & Permissions at the bottom and make sure your username has read & write priviledges
Try closing all apps, then reset your phone: double-tap the home button, tap and hold the apps at the bottom until they wiggle, tap the minus sign on all apps to close them. Then reset your phone: hold the on/off and home buttons until you see the Apple logo (ignore the off slider that appears first), and release
Try a different usb to dock connector cable; ensure that your case isn't interfering with a good connection to the dock connector at the bottom of your phone; clean the dock connector at the bottom of your phone (e.g., with a dry toothbrush); troubleshoot your usb connection (http://support.apple.com/kb/TS1286)
I know this looks like a laundry list, but unfortunately it's hard to isolate the problem without a clear error message. If the problem persists, you might try posting in the iMac or iTunes forums for other ideas.

Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occurred". What other options do I have?

Previously posted troubleshooting doesn't work for my error message "iTunes could not back up the iPhone because an error occured". What other options do I have to backup my iPhone data properly?

Hi there kchagape,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Griff W.

HT201210 When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. Help?!

When I try to sync my iphone I get a message saying that it was unable to back up my iPhone as an error occurred. My iPhone needs a software update but it won't let me do that until my phone is backed up! I have authorised my computer and tried disconnecting my phone from the computer, but nothing is working. Help please?!

I was receiving the same message. I had to uncheck the box that allowed me to sync my phone to my computer (PC) via wi-fi. After that, I have not had any problems. I am speculating that this issue is probably related to the wi-fi problems people are experiencing with iOS 6.

Itunes could not back up your iphone because an error occurred

I am using an iPhone 4 running iOS 7.1.2 and am trying to back up the device onto a Window 7 pro (64bit) (4GB RAM, Core 2 Duo E6600 CPU) machine using iTunes 12.0.1.26 using the USB connection. iTunes and iOS are currently up to date. There are a few (less than a month's) updates outstanding for Windows. When I try to back up the iPhone, iTunes gives the following error: 'iTunes could not back up the iPhone "Mike's iPhone" because an error occurred'. Hmm ... no error code! So, I searched on the Internet for solutions or even for potential problems. I have deleted all of the photos on the iPhone. I rebooted the iPhone and PC. I am not using a USB hub. I tried disconnecting from the Internet and disabling all anti-virus software. The iPhone is not jail-broken. I tried backing the iPhone up using an old PC running Windows XP pro, with a fresh installation of iTunes. I still got the same error message. So, I tried installing CopyTrans Shelbee version 1.013 software for managing iPhone backups. This also gave me an error message, albeit a somewhat cryptic one: 'Your device returned an unknown error (open_dprotected_np error: Too many levels of symbolic links (62) at path "/var/mobile/Applications/28EF45E0-435A-4777-823F-8E286739B7ED/Documents/Locati onToCoreData.sqlite" )'. Has anyone had anything similar or have any idea how I might get around the problem? From the Shelbee error message, it looks as though the iPhone itself is having a problem generating the information for the backup rather than the PC application having problems making sense of that information. Failing any solution with iTunes or Shelbee, are there any other backup solutions I might try?

mike.robins,
We've an article that details a number of troubleshooting steps that can help get a backup successfully created in iTunes.
If you can't back up or restore your iPhone, iPad, or iPod using iTunes
http://support.apple.com/en-us/HT203271
Cheers,
Allen

IOS 8 update via OTA bricked my iPhone 4s. Error 2006

iOS 8 update via OTA bricked my iPhone 4s. Error 2006
Done a update on my iPhone 4s 64GB phone. done it over the air then comes up in recovery mode. so plugged in iTunes (most up today on a macbook pro) downloaded IOS8 again then when i do a restore it comes up with the error message "The iPhone "IPhone" could not be restored. an unknown error occurred (2006)
Computer: macbook pro 15" mid 2012
2nd computer: just been rebuild with windows 7 on it all up today and latest iTunes,
Cable: 3nd Party
Cable: Apples down brand only 2 days old as bought this one for in the office, (and seems to work with backing up my iPhone on to my macbook pro)
also restarted the machines and checked again for any updates nothing els plugged in to any of the laptops and it makes no change still get the same error message.
anyone have any clue what is going on.
also i have never called my iPhone "iPhone" (from the error message) must of been a bad install of ios8 (OTA) to bring that name up.

My Iphone 5 got stuck right after I installed iOS8 also. Mine would not let me past the Hello page. I had an iCloud backup, so this is what I did.
Downloaded iOS 7.1.2 to my computer. http://www.iclarified.com/750/where-to-download-iphone-firmware-files-from
Restored My iPhone using iTunes.
-Launch iTunes
-Plug phone into computer and hold down the sleep button and wake button on your phone until it shows iTunes restore
-Hold Shift in windows 7 while you click restore in iTunes
This will erase everything on your phone and install a fresh version of 7.1.2
I had an icloud backup so I applied that to get all my files and settings back. (you can not apply a backup from iOS7 onto iOS8 so that is why I did everything above)
I then tried to install the iOS8 update from iTunes instead of over the air. No luck there either.
I guess I will stick with iOS7 untill the next build.
I hope this helps. Remember if you do not have a backup that includes all your pictures and such don't do this Because all will be lost.
Has anyone else got iOS8 installed just to get stuck on the Hello page?

Getting an error message when backing up Iphone using itunes. "iTunes could not back up the iphone, because an error occured"

More information
Error message:
Hope this helps.
We have an issue with the iphone as it currently can't connect to a wireless network so cannot back up to iCloud. So trying to backup to itunes before visiting the Apple store to get some help.

Hello sulty09,
Thanks for the question, and welcome to Apple Support Communities.
The following resource outlines the best steps to potentially resolve your issue with backing up in iTunes:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/TS2529
Thanks for thinking ahead!
Matt M.

Problems with Syncing iPhone 3G (4.2.1. iOS). What is appearing in the status bar is "Syncing "untiled playlist.." and its stuck at backing up. I noticed that my name has been replaced to "untitled playlist". Whats wrong

Problems with Syncing iPhone 3G (4.2.1. iOS). What is appearing in the status bar is "Syncing "untiled playlist.." and its stuck at backing up. I noticed that my name has been replaced to "untitled playlist". Whats wrong

Welcome to Apple Discussions!
Maybe a long shot, but WD is not known for the quality of some of their enclosures, although I do like the drives themselves. It may be worth mounting this drive in a different enclosure, something like one of OWC's FireWire enclosures with the highly reliable Oxford chip sets. I wouldn't be inclined to trust a WD enclosure, especially if it already seemed to be acting in a flakey manner.
Here's an example of what I mean:
http://eshop.macsales.com/item/Other%20World%20Computing/MEP924FW8E2O/
I have 3 of these and I really like them.
From what I understand, if the drive spins up, it is often possible to recover data from it. To be absolutely certain to destroy the data, you just about have to take a hammer to the disk. Hopefully, there will be a way to get your data back.
Good luck!

I'm using an iPhone 4 after upgrading to iOS 5 i'm getting an error 1635 now i'm facing problems syncing my contacts and facing many problems, i have restored my iPhone but still i'm getting the same error

i'm using an iPhone 4 after upgrading to iOS 5 i'm getting an error 1635 now i'm facing problems syncing my contacts and facing many problems, i have restored my iPhone but still i'm getting the same error

Did you check your security software settings? eliminating conflicts from third-party security software.

Iphone back up error -4s, ios 7.1.2

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