IPhone Backup Freezes Halfway Through with iTunes
When connecting my iPhone 4 to a USB 2.0 Port, and attempting to backup, the backup begins and somewhere between start and finish freezes. The software and the phone still appear to be backing up but it never completes. I can delete my backup and start from scratch and it will do the same thing.
I have all antivirus software disabled. All drivers are up-to-date. BIOS is most current version for my Dell Desktop.
Does the same thing if I create a new user and attempt to backup.
I have uninstalled all iTunes software per the required procedure and reinstalled, still the same result.
Has anyone experienced this and can shed some light on this for me?
Thanks,
John
Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
See also Troubleshooting issues with iTunes for Windows updates. Links to more support documents, library recovery techniques, etc.
tt2
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