IPhone Battery Problems?

I purchased my iPhone 5 around May of 2013. Nowadays, the battery seems to be discharging fairly quickly. Especially when it gets below 20%. Once below 20% all bets are off as to how long it will stay powered up. It could shutdown when the display reaches 17-18%.
Weird thing is, if I charge it for just a moment or 2, then boot it up again, the charge jumps well into the 2x%, maybe even 3x%.
I think that Apple has another battery problem to deal with and would like to see my iPhone included in a recall.
Jim

If your usage and standby times are the same, then there is a process stuck trying to update. There could be other issues, but that is generally the problem. Make sure you have a current backup of your device and then connect it to iTunes and restore the device as new. Do not add any additional content to it. Test the phone for a short period of time and see if it works better, and if the times differ. If so, then try restoring to that last backup. If the battery problems return, then something is corrupt in your backup. You would need to restore it as new again and sync your content back manually.
Sprint insurance did not get you a device that was refurbished by Apple. That only happens from Apple. The refurbished device you received was refurbished by someone else, so all bets are off as far as quality. I would not concern myself with the Apple refurb program, as those devices are inspected even closer than new manufactured devices. Use the link that razmee209 provided to check to see if your battery is part of the replacement program. Next time you have an issue with the phone, make an appointment with the Genius Bar of the nearest Apple store to have it examined.

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iRaresh wrote:
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Welcome to the Support Communities!
The information below may help you troubleshoot your iPhone battery issue:
iPhone Battery and Power - Apple Support
http://www.apple.com/support/iphone/repair/battery-power/
Battery & power
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IPhone Battery Problems?

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