Iphone broken - Repair plan doens't work on the website

My Iphone is broken so i wanted to send it back to have it repair.
Unfortunately, on the French Website, the bouton to validate the form isn't working.
I can :
- Give my IMEI number
- Check the problem's type
- Choose the country where i'm from
But on the following page named: "Send it to Apple". The bouton to validate the form isn't working.
Do you have any others solutions?
Thank you for your help

Call AppleCare:
http://support.apple.com/kb/HE57?viewlocale=fr_FR#F

Similar Messages

  • My iPhone 5 rear camera was not working, now the rear camera is also not working. I have procured the phone in 2012 from San Fransico. USA Can anyone help me, please?

    My iPhone 5 rear camera was not working, now the rear camera is also not working. I have procured the phone in 2012 from San Fransico. USA Can anyone help me, please?

    No one here can help you. If your phone is no longer under warranty, a third-party repair shop will most likely be your best bet. You can't mail the phone to Apple, in the US, as Apple does not accept international shipments. You could mail it to a friend/relative, in the US, & they could take it to an Apple store for you. Some Apple stores repair iPhones. Otherwise, you're looking at an out of warranty replacement.
    Good luck.

  • I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?

    I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?

    Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price.

  • I just purchased the Apple MB974ZM/B World Travel Adapter Kit for my iphone 5. It says it works for the 4.  Does anyone know if this will work for my iphone 5?

    I just purchased the Apple MB974ZM/B World Travel Adapter Kit for my iphone 5. It says it works for the 4.  Does anyone know if this will work for my iphone 5?

    here is the link to Apples compatibility guide for it.
    http://store.apple.com/us/product/MB974ZM/B/apple-world-travel-adapter-kit

  • Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" help any1?

    Hi! I brought an iPhone 4 off my friend at work. The day I brought it, it was working fine but now I can't seem to send any messages or make phone calls. The network is showing up fine but each time I try to make a call it says "call failed" I can't seem to send any messages either? I can use the Internet fine and everything else on the phone. Can anyone help?

    Hi chelsinator,
    You can reset the phone and it won't cause any problems or cause you to lose any data - Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears.
    The other thing you should do is to reset your network settings: Settings>General>Reset>Reset Network Settings. You will have to set up your Wifi again, but that oftentimes clears things up.
    Cheers,
    GB

  • My iPhone 6 panoramic camera does not work properly: the arrow does not turn when i turn my phone. Furthermore sonetti da my Keyboard does not turn as well. What do you think si the problem?

    My iPhone 6 panoramic camera does not work properly: the arrow does not turn when i turn my phone. Furthermore sonetti da my Keyboard does not turn as well. What do you think si the problem?

    Furthermore my keyboard does not turn sometimes as well

  • If I purchased a iPhone 5 in USA would it work in the uk

    If I purchased a iPhone 5 in USA would it work in the uk

    If officially unlocked, yes. But, your warranty will only be valid in the US, the phone most likely won't support LTE in the UK & you won't save any money by the time you pay taxes & import duties.
    Still seem like a good idea?

  • My firefox Freezes randomly! I'll be working on the website for 2, 5 or 15 minutes. Then i'll click in the page to get to the next page, and it will just freeze! I already tried removing the "preloading" feature, so why does this keep happening?

    My firefox Freezes randomly! I'll be working on the website for 15 minutes, (google places, yahoo mail). Then i'll click in the page to get to the next page, and it will just freeze! I already tried removing the "preloading" feature, so why doesn't this keep happening?
    My firefox at home, (version 3) does not have this happen! I'm afraid of upgrading to version 3 because of all these problems. I use FireFox for work so i really need it and I'm wasting crucial time restarting websites and updating my websites/blog/business listings from scratch. not right!
    I also notice it happens a lot to Harley Davidson website.

    freezing at regular intervals:
    :http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals
    : https://addons.mozilla.org/firefox/addon/places-maintenance/
    :<br>Install add-on, run at least the option mentioned in the article, I ran them all. When finished you can uninstall the extension, all without taking taking Firefox down, The extension is one of the new JetPack extensions. (Firefox 8 --Nov 8, 2011-- should not have this particular problem).

  • HT204406 Since updating to ios6 on my iPhone 4S iTunes Match has not worked. The app stays open for about five seconds before crashing. With ios5 it was great and worth paying for. Now it is utterly useless. Apple, please listen and fix this problem.

    Ever since I updated to ios 6 on my iPhone 4S, iTunes Match has not worked.
    I have been through the process of deleting my iTunes control files, and that worked temporarily, but now I cannot listen to music through the service.
    It shows my artists and albums, then takes forever to access the songs (often more than 10 minutes - and yes, that's using WiFi), more often than not crashing before it gets to that point, then repeatedly crashing when I try to open the Music App, so I can't even access things I've downloaded.
    Has anyone else found a solution?
    Apple, please listen up - I am paying you for the iTunes Match service that is utterly useless. Fix it please.

    After some troubleshooting, I decided to order a new battery.  I replaced the battery and was then able to get it to restore, however--after I restore it and it comes time to restart the phone, it gets stuck and doesn't turn on.
    Sorry, your repair ruined the iPhone.
    She does not have apple care and even though she loved this device, she isn't going to buy another iPhone because of all the problems shes had with this one (it's just over a year old).
    After you ruined the iPhone with DIY, Apple won't touch it anymore. You should have asked before all these had happened.
    I'm an android user myself and I love rooting/flashing new ROMS, so if jailbreaking her phone or doing some kind of super-restore with 3rd party programs might help, I'm all for it-
    Yeah, all Android user can think of is Jailbreaking, read this: http://support.apple.com/kb/HT3743

  • My iPhone 5c rear camera won't work and the led light doesn't work either

    At first just snapchat wouldn't work and then I tried my actual camera and neither camera worked. I turned it off and on again and the front facing camera works but the rear facing one doesn't. Snapchat wont use either one. Then I pulled up my settings bar thingy and the led light button is all greyed out. I rebooted my phone and it did nothing. Im not sure what to do, help please!

    Set it back to factory settings without using any backup data. If the camera does not work after that, you'll have to get the phone serviced.
    Use iTunes to restore your iOS device to factory settings - Apple Support
    iPhone - Contact Support - Apple Support
    If the camera works after that, use the latest backup to restore your data on the phone again. If the problem comes back, your backup contained damaged data, causing this problem and you'll have to start allover again, but without the backup data.

  • IPhone 5S bought Unlocked in Aus work in the UK

    Hi there.
    I am currently travelling and in dire need of a new phone, soon I'll be in Australia where I will stay with family for a while.
    I'm wanting to buy a new iPhone 5s from the apple store while I am there.
    If this phone is bought from apple and bought as unlocked, will it work in the UK when I return to England later on?
    I have a pay as you go sim, which I will convert to the correct size with my provider on my return.
    Thanks,

    ankit_shah51 wrote:
    If I purchase an Iphone 5s factory unlocked in the US from the Apple store and bring it to India, will I be able to purchase a global warranty?
    No, as there is no such thing for an iPhone.
    If not then will i be able to get the phone serviced here in India from the authorised dealer/agent in India?
    Nope. You'll only be able to get the phone serviced in the US...no one will touch it in India.

  • If I buy an Iphone 5 from america will it work in the UK?

    Hi guys I was just wondering if anyone knows that If i purchase an Iphone 5 from America, Pittsburgh will it work in the UK?

    LTE will not work at all in Europe ,wrong bands with any European carriers
    Warranty is not international ....valid in USA only
    Current prices are for a subsidised 24 month contract ,no unlocked iPhone 5 available yet in USA .
    UK prices are unlocked tax inc US prices are before sales Tax
    You may get caught at customs ...VAT + duty as iPhone is over personal Allowance
    Generally not a good idea
    The UK version is A1429 GSM not available in US

  • If I buy an iPhone 6 in Germany, will it work in the 4G network of Brazil?

    Dear list members, do you know if the 4G bands used by iPhone 6 models in Germany are compatible with the 4G bands used in Brazil? I will spend some time in Germany next year and would like to buy an iPhone 6 there, but I'm not sure if I'll be able to use the 4G network when I get back to Brazil. Thank you for the attention.

    You have 3 concerns. The first is that you must get an unlocked iPhone 6 for it even to work in Brazil. "Unlocked" is not the same as "SIM-free", so be sure to get Unlocked.
    The second is that Apple can refuse to provide warranty or non-warranty service on iPhones outside of the country where purchased (The EU counts as one "country", but Brazil does not). They don't always refuse, but it's hit or miss.
    For your 4G question, see: http://www.apple.com/iphone/LTE/

  • I have 2 iphones, 1 personal and 1 for work under the same apple ID ( dont want 2 IDs) and I'd like to keep them separate from each other.When I receive phone calls and message they both get them and so does apps,how do I break the link between them?

    I just my two phones to act as two separate entities and not being linked together and I don't want to create 2 apple IDs. one is for work and the other private, I don't want my private phone to get work related material and vise et versa.

    As I stated in my question that I do not want 2 Apple accounts, I already have one with all my private information and it should be good enough regardless how many devices. I didn't tried the iCloud but I don't think I actually had it setup. 

  • I tried to reset my iphone, but it's still not working.  The apple icon is on the screen and it won do anything.  Please help!

    I tried to reset my phone; but it's not working.  The apple icon is on the front but it's completely frozen.  What can I do?

    connect it to the computer and reflash the ios update to it

Maybe you are looking for

  • How to resize shapes

    Hi All, I am developing an application similar to MS Paint. I am getting problem in resizing the shapes. Could anyone please help me in this. Thanks in advance. By mistake i have posted it in Swings forum. Regards, Shankar

  • Problem with a CKF in query

    Hi all, I have a calculated key figure which gets %GT of 'Amount'.Now the problem is when i execute the query it is getting displayed as 'X' instead of some value.When i filtered by some values of G/L account(in the output screen) the CKF is displaye

  • High Priority External mail

    Hi Experts,                   We are using external mails for PO deadline notification and this is working fine. Now they have asked for high priority mail in Outlook.Is it possib to sent a high priority mail to external Id. Regards, Hari

  • Rollover image alignment issue

    I added rollover images for my menu bar that link to the other pages (5 in all) and they worked perfectly until I centered all of the pages. Even then, it still worked the first few times I previewed it in the browser. I'm very new to dreamweaver and

  • How to export to video while MCs included

    hi there. I develop almost a timeline based animation but i have some movie clips in it. i need to export my swf to video formats like .avi or .mpg or .mov but when i exported it, movie clips were ignored. do i need to deal with after effect or other