IPhone calendar sync issues with Outlook

I have a problem with syncing my iPhone calendar with my Outlook 2003 calendar.
For example, let's say I had a 12pm appointment today displaying both in my outlook and iPhone. However, when I sync my iPhone after the event e.g. at 3pm, the appointment entry in the Outlook is removed, whilst the appointment entry on my phone remains. I did not edit either of the appointment entries. Even if I re-sync my phone, the 12pm appointment still remains in my phone whilst it's missing in my Outlook.
Are there others encountering the same problem as well? Any ways to fix this problem? Thanks

I've talked to them. Very helpful, but no solution. The iPhone Specialist I spoke to had not heard of the problem before. At one point he put me on hold and came back to say that he had checked with some people and they had heard of this "emerging" problem but had no answers. He admitted that all problems are "emerging" problems, given that the product has been out for only 2 weeks. We tried a variety of things with no success. I had to tell him about the manual workaround - going into each appointment, setting it to recur, etc. This does make it reappear, but isn't practical for those of us with tons of appointments. I'm not shocked that they don't want to acknowledge this, given that calendar synching is so important to their targeted business customer base. It's hard to believe that they could have screwed up something that every other manufacturer seems to be able to do well and that is at the same time so critical to business users.

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Calendar Sync Issue with Outlook 2007 / Exchange

Contacts are syncing fine.
I;ve tried Outlook 2003 and 2007... same problem with both.
Here's the error:
Microsoft Office Outlook
'OutlookSyncClient' exited without properly closing your Outlook data file 'C:\Documents and Settings\Brandon\Local Settings\Application Data\Microsoft\Outlook\outlook.ost'. 'Microsoft Office Outlook' must be restarted. If this error message recurs, contact support for 'OutlookSyncClient' for assistance.
Any help would be appreciated.

So here's the only solution I've got so far and obviously it is not ideal...
I switched to a different computer and installed outlook 2003. No calendar at all prior to this. Installed iTunes 7.4.x and plugged in the iPhone. I told it to sync contacts and calendar (merge) with Outlook. I DID NOT connect this outlook client to the exchange server at all.
Worked like a charm. I still have no idea how to get this working with Exchange. OST by default is the way cached exchange stored files... so I'm welcome to any suggestions for somehow getting everything into a clean pst file that still syncs for offline use with exchange.
APPLE - outlook sync is an issue. It's not just me (google search proves it).

8130 Calendar sync problems with Outlook 2007

I have Sprint 8130...and all is okay...until today. I am used to Active sync (from my old HTC Mogul), not RIM software. When I sync'd a week ago, the first time, all was great (accept for the confusion I still have about where the inet explorer favorites went). Today, I plugged in for the second time. All seemed great, except that now most of my calendar items are no longer in Outlook. They are still in my Pearl, though.
I have tried to sync the other way, but to no avail. Ideas?
Solved!
Go to Solution.

So, that did not work, and I ended up on a differnt board where I found the answer....it is a known software glitch with DM since 12/07. It happens when you have multiple email addresses set up on your phone. It can work fine for weeks/months, then one day it just happens. It can happens no matter who your provider is. RIM still has not fixed the sofware issue (unless the Altel .81 fixed it...). It results from having 'multiple calendars' and only one syncing back to Outlook. The only way to fix the issue was the following:
a) Make certain Outlook is COMPLETELY up to date. Manually enter any calendar items on the BB which have not been synced over to Outlook.
b) On your BB, look at Calendar > Options > and you will see the different calendars available. Go back to the main calendar page and and press Menu, and you can view the calendars for each email profile. Decide which email profile you want your calendar entries to reside under, and which is your primary email address for this.
c) Go to Options > Advanced > Service Books. Highlight over AND delete the entries for ALL other email addresses other than your PRIMARY email address.
d) Go to Options > Advanced > Default Services, and make sure ONLY the one primary email you desire is listed there.
e) Now, connect your BB to your PC via USB, and open Desktop Manager.
f) Now, with your Outlook completely updated manually, do this:
1. Connect your BB via USB to your PC, and Open Desktop Manager on your PC.
2. Open up Backup/Restore > Advanced.
3. From Advanced you'll see a split pane screen. You won't see anything in the left pane. In the right pane will be the databases currently on your handheld device.
4. Highlight on the right side your Address Book database (OR your Calendar database) and click the CLEAR button at the bottom of that screen.
5. After it's finished, close the Backup/Restore window, and check the device to make sure the address book (or Calendar) has properly cleared out.
6. Now, re-sync the necessary contact (or Calendar information) from Outlook (or your database) and you should be set to go.
g) With all that completed, and your calendar appearing in BB... remove the battery on your BB (powered ON) and reboot the BB. This should resend the Service Books for the other email addresses you had deleted earlier. If you find after an hour they are not back, resend the service books from your carrier BIS site.
h) return to Options > Advanced > Default Services and make sure your primary email is still the default email. You want to leave your primary showing in the screen, and save.
I hope this might help some other people. THere is talk about all Calendar syncing issues eing related to this issue (except obvious user issues like not syncing all appointments).
Thanks for you time yesterday.

Iphone wifi syncing issue with itunes 10.7

My wife and I each have iphone 4's syncing on our respective computers running Win XP Pro SP3. After upgrading to itunes 10.7 and iOS 6, itunes doesn't reliably sync via wifi. It will sync once then won't a second time unless the computer is rebooted. If I try and click the sync button on itunes, it looks for the displayed iphone then says it can't find it and the iphone disappears.This is happening on both computers. I can direct connect the iphone with usb cable and sync, but it won't sync via wifi without rebooting. I've click the "sync with wifi" button off then on. Nothing works.
We both upgraded to iphone 5's. It didn't solve the problem. I upgraded my computer to a new desktop running Win 8 Pro. Everything transferred fine and the initial sync went well, but the problem persists. After my iphone 5 sync'd with itunes overnight, the next morning it wouldn't sync again via wifi. Again, trying to initiate a sync from itunes caused the it to look for the iphone and not finding it, the iphone disappeared from itunes. Once I restarted Win 8 and itunes, the iphone showed up in itunes.
It's not the iphones(it happened with both 4's and 5's), the computers(two differnet computers) or, the OS( happens with Win XP and Win 8) so it's got to be an isssue with iTunes 10.7 and possibly it's interaction with iOS 6. We didn't have the problem before 10.7 and iOS 6 (upgraded same time).
Any suggestions? This is annoying to not have these reliably sync without intervention.
Thanks,
Z

Just found another thread that helped...deleted the iTunes Library Genius file and now the Mac can load the library!

Outlook calendar sync issue with iphone

A friend has a desktop running XP with Outlook 2003, iTunes 10, an iPhone 3G running iOS4.
In Outlook, he has his personal contacts and calendar, both with lots of entries.
iTunes is configured to sync his contacts and calendar to his iPhone.
The contacts sync successfully - the calendar does not, meaning the calendar on his iPhone is completely blank, no entries.
We tried resetting the sync history in iTunes, creating a test appointment on both the iPhone and Outlook - nothing.
We then set up a temporary local user on the XP box, configured Outlook, launched iTunes and went to configure calendar syncing when we noticed something different.
When logged in as the temp local user account, in iTunes > iPhone > Info > Sync calendars where you have the choice between All or Selected calendars, under Selected, there was a selectable line item called Calendar.
However, when we switched back to the regular domain user account, that line item was not there.
This leads me to believe that iTunes in that domain user profile for some reason does not detect Outlook calendar, yet it does as the local user.
I thought maybe it has something to do with the user role (he was member of some custom group, not sure what the exact permissions are) and changed him to an administrator role, logged out/back in, tried again, but no difference.
I am not sure how to further troubleshoot this. What can I try to make iTunes detect the calendar? It's really puzzling because it sees the contacts in Outlook and syncs them just fine.
Any suggestions would be appreciated.

This sounds just like the problem I am having since downloading the latest version of i-Tunes. Initially i-tunes wasn't recognised so after reinstalling i-Tunes and it's 5 other associated programmes I found that there was a cmpatability isuue (Right click i-tunes icon and go to compatability tag) Once this was sorted my Outlook calendar would not sync with my i-phone. 2 weeks later I am told it is because I have Outlook 2002 and need to upgrade. Frustrating as it worked ok before the latest upgrade.

Sync issue with Outlook: Notes and Contacts ok - Calendar stopped syncing

Greetings,
Syncing (via USB cable) between my iPhone 3GS (3.1.2) and Outlook 2003 SP3 (Cal, Contacts, and Notes) has never been an issue until my recent upgrade to iTunes 9.0.2.25. Since then, I noticed that my Calendar was no longer syncing either way. When I hit "Sync", iTunes would indicate that it's going through the motion of syncing calendar but no synchronization of the items take place. Contacts and Notes continue to sync fine. One off behavior is that when I connect my iPhone via USB, I get a pop-up window with "Apple iPhone" header
indicating "Camera connected" with option to pick an app (ie. MS Word) to lauch for this action. Never seen this pop-up. I just cancel out of it.
Few things I did to try to fix the issue, in vain:
1. iTunes->Info->Advanced: forced a "Replace information on this iPhone" - no changes to my calendar
2. iTunes->Edits->Preference->Devices->Reset Sync History - all calendar entries on iPhone are gone
3. "Repair/Reinstall" iTunes by running the install executable
I stopped by the Genius Bar for an appointment related to my battery issue and asked the fellow about my sync issue. He wasn't "aware" of the issue.
Anyone has a suggestion for me to try? Thanks!!!

I tried now several things to resync my data cause it realy s*cks without. I tried to install itunes 9.0.2.25, 9.0.1 and 9.0.0 but nothing helped so far. I also tried to set Outlook 2003 as standard program for mailing (one forum wrote that helps, too) and I tried to find out if something blocks the communication betwen Outlook 2003 and itunes. But nothing could help so far, still no sync.
I find it interesting that when I connect my iphone to my PC an then switch in itunes to the device and the "info" pane where I can setup all my sync data with PIM programs that Outlook still remains there as default synced application. But the subfolder in contacts also the mail accounts that should be synced cannot be seen. The option to force itunes to overwrite the calendar, contacts, notes and mailaccount data on the iphone no matter what can be selected. But when i do the synchronisation all of these options are unmarked again.
Atm I'm thinking of tracing the problem down with Filemon.
Message was edited by: madmaxzwo

PC Sync issues with Outlook and Iphone

Can anyone point me to a discussion group which can address the sync issues I am having with my iphone since upgrading itunes and iphone last night on my windows PC.
Most discssions threads are mac orientated and as a result I rarely get a response to my issues!
I am not able to carry out any syncs on my iphone as it crashes outlook.
I appreciate any advice to where top look for an answer to this.

I found a workaround and I hope this helps someone, I had a client with this issue today. Her iPhone synced up great with the outlook calendar but not with the contacts and that was what was important to her. Here is my words of advice.......
1. Please don't bash apple on this issue, I have seen many posts that do this on this topic.
Apple seems to be releaseing full exchange support in June.
2. Here is what I think is going on.
Take a look at WHAT type of set up you have on your outlook (imap, Exchange, or POP)
If you use your outlook with imap or exchange, outlook will not create a .pst file, you will have a .ost file which seems like itunes sync cant read and you get an error. With a pop account you get a .pst file.
Here is what I did.
I made a personal folder and copied all of her contacts to it and changed the DEFAULT mail folder to point to the newly created personal folder. (personal folders make a .pst file)
then I went into iTunes and started a sync and all the contacts got synced up with her phone. ( she was very very happy )
Hopefully in June the iPhone will have full exchange support.
Hope this helps and please correct me if i'm wrong.
Thanks

Calendar sync issues with iPhone 2.2 upgrade

I have an original iPhone which I sync with Outlook 2003 on my PC. After upgrading to the 2.2 firmware for the iPhone, the calendars no longer sync in either direction. Contacts still work perfectly, as do the iTunes libraries. Just as with the 2.0 upgrade, Outlook calendars (without exchange) are messed up, only this time there is no sync at all.
If similar issues are happening to you, please add to this thread and/or report to Apple.

After spending literally hours with AppleCare and on my own, we found that the only way to get the calendar to sync as to create a new Outlook profile, and have that calendar sync. It worked fine, but I was not able to have my legacy calendar. I just moved over my mail, contacts, and tasks (export to PST file from old Outlook profile).
To create a new Outlook profile:
1. Open Control Panel
2. Go to Mail (who knew this existed!!)
3. Choose Show Profiles
4. Click Add
5. Set the box below to "Always Use this Profile" and select your new profile.
You will have a brand new Outlook. Then you can test by putting one item in the new calendar. Set the sync setting in iTunes only to do the calendar, and hopefully this fixes it. You will at least get your last 30 days data this way sync'd back to the PC.
The upgrades played havoc with some people's calendars, and while it is really annoying, I am running again.

Help. iPhone 5, calendar sync issues using Outlook. Doesn't work. Does any kind soul have a solution

At my wits end. iPhone 5, OS 7.1.1, using Outlook as mail, contacts and calendar but unable to find a solution to sync everything. I have my own domain and use a small ISP. It's not an Exchange server account. I've trawled countless forums but to no avail. Can anyone help? Steve.

Mavericks doesn't sync contacts or calendar via iTunes anymore. Apple removed 'sync services' so Outlook doesn't have the sync engine to move data between iOS & the Mac. It will still work on iTunes 11 on earlier OS X's.
On 10.9 you can either use iCloud, setup your own contacts & calendar server (OS X server, Biakal, Owncloud & many others) or you can find another online service to use to sync data, like Google apps.
There is a 200 page thread on the issue…
https://discussions.apple.com/thread/5460803?start=0&tstart=0
There is also a user tip on how to setup Baikal…
Hosting your own CalDAV and CardDAV server using Baïkal Server
You should also look for apps that may help like SyncMate http://www.eltima.com or maybe missing sync? http://www.markspace.com/
<Edited by Host>

Outlook and iPhone Calendar Sync Issue

I’m having an issue where any meeting on my Outlook calendar that is after 3AM and spans multiple days (i.e meeting is from Sunday 4AM to Monday 6PM) it actually shows up on my phone as being Monday-Tuesday instead of Sunday-Monday.
Has anyone else seen this?

We have had this same issue on the older through to the latest os. I dont know whether the issue is the iphone diary or outlook.
We have 2 phones syncing to one outlook account. If I put in an all day event on my iphone when it syncs to outlook it spans 2 days and then when synced back to the phone it honors this, so suddenly I have no idea which day the event is on.

Outlook/ IPhone calendar syncing issue - adding one hr to EST.

Is there a fix for syncing Outlook 2003 calendar and the IPhone 4s? It continues to add 1 hour to the phone calendar - I have synced it both ways with the Time Zone Support on and off still no change...this is getting frustrating...any help?

I am having this problem also. It happens with re-occuring events. The Outlook calendar is correct but the iPhone calendar is changing the events by one hour. I have tried the fixes suggested elswehere regarding changing / setting the timezones but as the OP stated this is not fixing the problem.
Apple please address this.

Sync issue with Outlook Calendar

I just got my first BB - the Pearl 8120. I installed the Desktop Manager v4.6 off the BB web on an XP tablet pc. I set it up to syncronize with my outlook 2003. The sync worked fine for the contacts, however, when it started syncing the calendar, it started up saying it was reading from MS Outlook Calendar and read through the items until it reached 2096/13344. It stalled for about 30-45 seconds and then started up again until it reached 4613. It stalled again, but started up again. At record 6089, a message comes up that says "Intellisync - The operation terminated unexpectedly". I push "ok" and it returns to the desktop manager. If I push sync again, it comes up and says "Intellisync - unknown error reported". I have to close out of the desktop manager and restart to have it sync again. I tried syncing just the notes and it worked fine. I also sync'd the tasks with no issues. However, everytime I try syncing the calendar, it bombs out.
I tried to see if there was a suspicious calendar entry in outlook, but I can't find which entry it is bombing out on (just the number - the entries listed in the log don't appear to be in a specific order).
I turned off my anti-virus and had the same luck.
I also went into the advanced section of backup and restore to delete the database (recommendation from BB website technical support), but there are no databases listed at all for the computer databases.
I have been using hotsync from Palm to sync with my palm. Active sync is also installed on my system.
Any ideas?
Solved!
Go to Solution.

Ok- I think I found a solution. AT&T directed me to a BB document KB01451 which shows you how to turn on advanced logging capability. Evidently, I had a few records in my Outlook database where the date codes were corrupted for some unknown reason. I followed the directions to turn on the logging. Then, do a sync. After you get the error message, look in the tif.log using notepad and scroll to the bottom of the document. Within the first few lines, you will see the subject line. Go into Outlook calendar and go into the advanced find. Type in the subject line and have the search look for the subject title. If you have more than one entry with the same name, you can probably figure out the specific record with a location or some other identifying mark. If not, you need to process all the records you found. What I did was open up the record - each corrupted record had a reoccurance set. I went into the reoccurance tab located under tools. I selected ok and acknowledged the warning it would give me about changes to some events may be changed. I then saved the appointment. I then went into the directory of the logs and renamed the logs. You can also just erase them if you don't want to keep track of them. By the way, you will probably have to shut down the desktop manager and Outlook in between the errors - you may have to close outlook through the task manager as it gets hung due to the error. You just have to keep going through the process until you find all the corrupted records - I had 6 in my file of 13k records. I have no idea why this was happening - the records were from many years ago to a few weeks ago....not a good sign!! My Palm didn't seem to have an issue with these records, so I don't know why they were an issue with the BB....but I am up and running after several hours of messing with this - hopefully this will help someone else.

Calendar syncing problems with outlook and iphone

Months and months ago I had the following window pop up when I go to sync my phone:
"synching with iphone will change more than XX% of your calendars"
First I have to say the vagueness of Apples messages is disappointing. This message does not convey to me exactly what its going to do if I accept the message. This is my first apple product and I love my iphone, but itunes and everything related to the PC is disappointing! Anyway, I have been hitting cancel because when I attempt to lookup the problem online in a Google search I don't find any quick definitive answers. I no longer use outlook on this computer, so I want all the calendar entries in the phone to remain the same. I've attempted to uncheck calendar syncing and get the following message:
"Itunes will no longer sync calendars to the Iphone. Would you like itunes to remove calendars previously synced to you iphone"
Once again, the infamous apple user friendliness I've heard so much about doesn't seam to be true! This message is so vague. What calendars is it going to remove, the ones on the pc or the phone? And why would it remove anything, I just want it to stop syncing. Urg, frustraded. Any help is appreciated! Thanks.

Originally all of Apple products were intended for use with Mac computers. Macs have default program - iCal to sync calendars. Windows default program is ironically Microsoft Outlook. There couple more options in iTunes for
calendar sync, but those need to be chosen and not default.
In your particular situation since you don't have outlook anymore, you don't need to make any changes. No outlook - no sync. Apple way - no user interference nessesary.
Please do remember that everyting I write is just my opinion, nothing more or less.

Outlook calendar syncing issue with BB tour

My phone has been working great with my outlook up an till about 2 weeks ago. Desktop Manager syncs everything except my outlook calendar. I can't seem to figure out why it won't sync. I do have the newest version of the desktop mgr downloaded onto my computer.
PLEASE help!

I have provided some information below, that may help with your syncing issue.
Try going back through the synchronization options on the desktop manager. I have provided the detailed instructions below:
http://search.vzw.com/?do=viewdoc&id=16559
***Step 6 and 7 in the synchronization process will be the most important. Ensure you are selecting calendar (and anything else that is needed), as well as Outlook in Step 7. Step 8 will be up to you in whether you would like to do the following:
Two way sync
Changes are synchronized to the device and desktop application.
One way sync from Device
Changes are synchronized to the desktop application only.
One way sync to Device
Changes are synchronized to the device only.
***You may have to reset your current synchronization and set it back up. If this is needed, use the same article above and on Step 5 in the article you will have the option to reset configuration.
I hope this helps.

I have an iPhone 5 and after changing email addresses am having syncing issues with Outlook.

My calendar syncs from my computer to my iPhone but not from my iPhone to my computer. It used to sync both directions. I'm guessing the same is true of contacts. I've gone through all the tabs in iTunes. The calendars are checked properly but I can't find anywhere to say update information on computer using information of the iPhone. I fell like that used to be an option. I've tried restarting everything to no avail. Does anyone have any suggestions?

And I forgot to mention I have just changed email addresses so with the old email it was all working then with the new email I'm only functioning one direction.

IPhone calendar sync issues with Outlook

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