IPhone calls breaking up, poor voice quality

when i make or receive a call, the person on the other end says my voice is breaking up. I went to Apple and received a new phone 4 days ago and it starting happening again today. Does anyone have any information to help me?

MY sister bought the new iPhone 5. It has been changed four times and had two new SIM cards. Still the same promplems with voices voice fading in and out speech so quite you cannot hear. She is going to ask for her money back

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IPhone 4s - Battery issue and poor voice quality

I had bought my iPhone in May this year. It was working fine till i think a week back battery started to drain quickly at 10% every hour. I have configured office exchange account for mail and accessing global exchange contacts, Google account as exchange for contact sync and iCloud. i dont keep any contacts on exchange, keep in Gmail only. Was Android user earlier.
I read a lot of posts and tried all solutions such as turning off timezone service in location, turn off and delete all email accounts, kept manual sync for emails, ran the battery down till switch off and charging back to 100%, removed apps i doubted could be syncing data in background, turned off locaiton service totally, turned off calendar, turned calendar notifications, turned of iCloud reminder, notes but no effect. Wifi and Siri are also off.
I notice today that I am getting small circle near operator name rather than E symbol (for edge)and at the same time voice quality of person on other end is bad too, can hear small cracking , clicking sounds, voice breaks. Otther person can hear me properly. I get back E symbol in some different place than my desk. I havent changed my desk so thats not a possibility either.
Someone had suggested queued network thread with exchange can cause the issue so Installed System Activity Monitor app but it doesn't show battery graph or which process is taking CPU or network time. Moreover, it shows 4-5% less battery level than on top in disharging mode !!
Used to get good stats of what is eating the battery in my old HTC Desire but iPhone doesn't offer such feature to diagnosis. Ideally should not be required if phone works as expected.
What do I need to do to get battery life and voice quality back? I will try voice again at home just to rule out bad network at work.
Thanks,
Ashish

Well, most of what you did is black magic, and has nothing to do with battery drain. But we have no way of knowing how your battery life is below what you think it should be. What are you using it for, what apps do you have, and how much Usage life do you get (settings/general/usage).

Poor voice qualtiy over wireless network

I am experiencing poor voice quality on my Cisco IP phones at one location (Phones disconnecting Garbled reception by outside line callers
"Blank spaces" when speaking; not always ending in a disconnect)that is linked by a Tsunami Multipoint 60. Using Callmanager 3.3. I have verified there is no interference
This worked extremely well for several months and now bad. Any suggestions to look at would be greatly appreciated! Here is the set up:
PTP T1 from building A to building G, Wireless link from Buidling G to Building C.
Building G has a 2620 router, and a Catalyst 3500xl series switch. ** Phone in this builing work fine** The Tsunami Base Unit plugs in to a port on the switch with the following port config:
switchport trunk encapsulation dot1q
switchport mode trunk
Building C (problem location) has a Catalyst 3500xl series switch. The Tsunami Subscriber Unit plugs in to a port on the switch with the following port config:
switchport trunk encapsulation dot1q
switchport mode trunk
the balance of the switchports that phone are plugged in to are defined as follows:
switchport trunk encapsulation dot1q
switchport mode trunk
switchport voice vlan XXX
switchport priority extend cos 0
spanning-tree port fast

Some of these troubleshooting documents have solutions for poor voice quality.
Troubleshooting
http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a0080080bd1.html
Troubleshooting QoS Choppy Voice Issues
http://www.cisco.com/en/US/tech/tk652/tk698/technologies_tech_note09186a00800f6cf8.shtml
Troubleshooting
http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00800b6080.html

Tell me, is the 3GS a better phone than the 3G (how's the voice quality)?

I'm likely to go with the 3GS when my current Verizon plan expires in a few months. As great as the iPhones are, I have some concern regarding phone voice quality. I have seen numerous online comments regarding the iPhone 3G having only mediocre voice quality.
I would love to hear from new 3GS owners regarding their impressions of voice quality on their new phones. Also, if 3G owners would like to post comments on this issue I would be interested in this as well.
I love the look, apps, etc etc. and am excited about moving up to an iPhone soon.

I posted too early today before many had gotten their phones; now that it's evening and you have all had time to check it out, perhaps we can get some comments.

Voice calls breaking up on EDGE with iphone and AT&T

When I am on a voice call using the iPhone on EDGE the callers voice often breaks up. This also happens when I dial voicemail and listen to messages.
This is my first time using AT&T. Is this normal for AT&T's EDGE network or is this possibly a problem with my iPhone. This happens even if I have full bars on EDGE. I've tried resetting the phone as new and getting a new sim card and updating the firmware but voices still break up. Has anyone else experienced this?

I got a replacement iphone and the problem with voice calls breaking up persists. I have no idea what the problem is since there are so many variables and I don't have all the information. I just know that I never had this sort of problem in the 9 years I was on Verizon with any phone. I really enjoy this device for everything besides the phone functionality. It would be cool if I could just pay for data on this phone without the voice so I could get a Verizon phone for voice and keep the iphone for data but I know that would never happen. Well, I still have a couple weeks to figure out what I'm going to do.

Voice quality problems on iPhone 5s with IOS 7.02 on Verizon.I

I have a brand new iPhone 5s with IOS 7.02 on Verizon. Everything works great except when on talk on the phone the normal way. When I do that, people tell me they can hardly hear me. But, when I put them on the speaker phone, they can hear me very well. Also, Voice Memos, and SIri all work just fine. It is only when I talk on the phone the normal way (without the speakerphone on) that the voice quality I am transmitting is very low. Does anyone know how to fix this? Thanks very much.

Apple helped me solve this problem. They gave me a brand new iPhone 5s. The were just great in their support. It appears that my first iPhone 5s had a faulty "audio chip." This is the chip that changes the frequency of your voice as you talk into the microphone; Apple explained that it is one frequency when talking on the phone, and another where using the speakerphone, and another when using Siri, and another when using voice memos, etc. You use the same 2 microphones for all of these applications (one at the bottom of the phone, and one my the camera lens), but the "audio chip" adjusts the freqency based on the applicaiton you are using. So, on my first iPhone 5s, my "audio chip" was defective, so they gave me a new iPhone 5s, and it has been working just fine. I had the most current IOS operating system on the original iPhone 5s with the faulty "audio chip," and on my new iPhone 5s which works great. Hope this helps. The technicians at Apple Customer Care and at the Apple Store are very aware of this problem with potentially defective "audio chips" in some of the iPhone 5s's. Cheers, Clarence from Cleveland.

IPhone 5s, Outgoing calls makes connection, no voice

iPhone 5s - Outgoing calls makes connection, no voice.

Just spent the morning trying to resolve this problem. If you want good support, Apple support is not the place to go: See the following. My phone is working now, but the support received from Apple was of no help.
There
are limited places to post the following comment so here it is: Contacted apple
support today for Iphone 5c issue (phone would not make outgoing calls,
intermittent and when there was a connection, receiving party could not hear me
unless I was on
speaker. After contacting my service provider, resetting my phone and checking
problems with service, they connected me to Apple support. Apple called me and
gathered my information, cell number I was calling from (not my cell with
problem). We worked through some possible issues and then she said she was
going to call my cell to check connectivity. She proceeds to hang up on the
call we were on and attempts to call my cell. My cell was not working properly,
hence my call was made from a different phone. Support person can not reach me
through my celll ( because it was not working properly) instead of contacting
me back on the number I gave her in case we were disconnected, she leaves a
message for me to call Apple support back to resolve the problem and she was
going to add to the ticket that we were disconnected. Oh and she neglected to
leave me a call back number so that didn't help much. Didn't give me a ticket
number. I use to love apple. I guess you either love them or hate them. I now
hate them and will tell everyone that they have the worst support I have ever
encountered. I have seen many issues with Apple phones whenever someone updates
their IOS as recommended. If you want anything more than sub par support I
would suggest you go anywhere except Apple. Posting on as many social media
sites as I can, since this is the only source I have to complain. Not that
these complaints will be taken seriously.

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

IPHONE 4S incoming calls go directly to voice mail. This is a brand new replacement phone. Prior phone didn't have this problem

Slide up from the bottom of your display to access the control panel.
Look for the button (should be at the top) that shows a crescent moon.
Tap that button. It should say "Do not Disturb: Off".
Then try it out and let us know if it worked.

Poor sound quality during calls

The sound quality during calls is very poor and quiet. I have the latest operating system and the volume is at maximum.
I am not using any headsets etc just using the handset in the normal way without any accessories.
I am on the verge of getting rid of this handset due to this issue. The sound quality is extremely poor when handset is held to the ear during phone calls. It is slightly better on speaker phone but not much.
Any help or advice would be appreciated before I decide to move to something else.
Thanks

Xchanvonx, thanks for the details. It does sound like your phone has a mind of it's own! Have you tried this:http://vz.to/16IVkUN and retested? Please keep us posted after you try this.

My new Ipad camera takes poor picture quality compare to my iphone 4g. Is it should be so?

My new Ipad camera takes poor picture quality compare to my iphone 4g. Is it should be so?

Hi pjl,
Yes I forgot to mention, the iPad does lose the tether when it sleeps, so I turned sleep off permanently which is probably not great for battery life either!
I just don't understand why another iPhone4 can connect to the personal hotspot with absolutely no intervention once it knows the password. That's how it should be on the iPad. They are both running the latest iOS5 so why any difference?
Phil

UC320 call forwarding, poor audio quality

On nights and weekends, I have the UC320 set up to ring the main hunt group of 3 office phones for 4 rings, if no one answers, it forwards out to another phone number. Now here is where my problem comes in, When the calls comes in from caller to the UC320, the caller hears the 4 rings loud and clear on their phone, then when the UC320 forwards the call to the outside phone number, the sound quality drops significantly and the rings are almost inaudible. When the forwarded call is answered, the voices are almost in audible and very distant and a bit staticy. This only happens in the forwarding mode, not on normal call throughtout the day when someone calls in.
What setting could be affecting this. The UC320 is on Time Warner Cable lines. And when those lines are called directly, call quality if perfect. As soon as the call is forwarded out whether that be to a Cloud based system like Phone.com or Vonage or even another land line, the call quality issue occurs.
Has anyone experienced this type of issue? What settings would have bearing on this?
Please Help!
Thank you.
Tony.

Hi Sleeze,
I do not have Skype so I can not judge. Most of the posts I have read seem to suggest iChat Audio is better.
However Skype could have updated their app.
As long as iChat Bandwidth and Quicktime streaming setting in System Preferences are not capping your connection I can not see any other changes you can make. (unless you are "too far" from the camera). If the last is the case it may pay to adjust the volume in System Preferences > Sound >Input tab as this is the master for iChat. I am not sure if it is the same for Skype.
Ralph

Call break during link failover in voice over ip

when i established a call from one location to another locaion, during link change call break for about 14 seconds, but in ping after one second route is changeing

To troubleshoot problems with voice networks, you must follow the call both inside the router and outside on the network in order to isolate the problem. You must understand the relationship of dial peers and call legs to follow the calls.
You can isolate where a problem is occurring by determining which dial peer or call leg is having the problem, as described in the below URL:
http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/voice_troubleshooting/old/vts_cflw.html#wp1056754

Really freaky problem with mic voice quality on calls

With my old headphones getting, well, too old, I decided to buy new ones, and so I did. The problem is, when I tried using them, my friends told me (while laughing non-stop) that it sounded like I was speaking from afar and with the typical headphones of fast food restaurants workers that make your voice sound weird.I thought it was the headphone's fault, so I changed them today, but the exact same thing happened. I thought maybe it was cuz my old ones worked on a USB connection, and the 2 new ones with a jack cable, but a friend told me it didn't make any sense and, furthermore, I tried calling him on Skype and he actually could hear me perfectly! Then I went to try again with my friends and, for them, it still sounded insanely weird as always (disclaimer: no, they are not pulling my leg). I disabled the automatic configuration of mic in audio configuration, played with the slider, whatever I could see in the options. I'm completely bewildered because I don't even know if what's happening is a problem, an incompatibility of my PC with jack headphones, or what's going on.I would appreciate any sort of insight.

Hey there, Skymoose! I'm glad to see that you're managing your device. No, I can't say that clearing the cache would impact your voice quality. The cache is merely a temporary memory storage function. Do you use a headset of any kind with your device? If so, does this issue occur with and without the headset?
DionM_VZW
Follow us on Twitter www.twitter.com/vzwsupport

My iphone 3 keeps freezing cutting voice calls off.. any ideas

My iphone 3 keeps freezing cutting voice calls off.. any ideas

Thats just it. The seller had the listing as BRAND NEW iPhone 4.
Then after the purchase he said that it was just replaced by apple, had the stickers from apple on it and everything.... honstly I wouldn't swear for the seller but thats what he had it listed as.
He gave me the run around until my time to open a case was up... he even had me ship it back to him just to kill time. now I have it again. What looks to be a expensive paper weight.

I purchased an iPod touch few months back. And i am very upset with the volume output it produces. iPod being an music player, has poor volume quality then my iPhone 3gs. Can anyone pls help. How do i rectify it?

i purchased an iPod touch few months back. And i am very upset with the volume output it produces. iPod being an music player, has poor volume quality then my iPhone 3gs. Can anyone pls help. How do i rectify it?

Problem with both the speaker and earphones?
Have you tried another pair of headphones?
Yu can try the standard fixes to rule out a software problem:
- Reset. nothing is lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

IPhone calls breaking up, poor voice quality

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