Iphone can not be turn off
My Iphone can not be turn off, and I need to restart it.
It is stuck in the white screen with the black apple in the central area.
Help , advise?
iPhone 5s
Thank you so much! IT helped!!!!
Thank you, thank you, thank you.
Now my phone is Ok Again
BEst Regards!
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We get it, this is for diagnostics. But with most laptops being non-serviceable these days, it doesn't make sense to push boot up chime for everyone. It's really annoying when my coworker boots up her machine, and this has been going on since as back as I can remember.
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Since iTunes directed to you to restore your iPod, I'd check out the following article that goes over the steps to do so:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
I would read the document in full, but here are the applicable steps for you:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
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Have a good one,
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First thing to do is reset the iPad. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
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Kbkohn wrote:
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Thanks for visiting Apple Support Communities.
It sounds like your iPhone screen is going blank and not responding.
You may find the tips in this article useful for troubleshooting this behavior:
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Welcome to Apple Support Communities
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