IPhone can't backup - Backup file corrupt

Backup was interrupted. Now I get the message "iTunes could not backup the iPhone because the backup was corrupt or not compatible with the iPhone"
I previously deleted the backup.dll file, but then got another error message "backup session failed" - Then I uninstalled itunes and anything apple and reloaded iTunes.
Back to square 1 again - "backup corrupt"
Any other ideas?

Select Mac: iTunes > Preferences... (Windows: iTunes > Edit > Preferences...)
Select Devices tab, select your backup and delete it then try backup again.

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Hi donnykhiew!
It looks like you might be having issues with restoring your iPhone from an iCloud backup. I have an article for you that can help you troubleshoot this issue, and it can be found right here:
iCloud: Troubleshooting restore issues with iCloud Backup
http://support.apple.com/kb/TS4036
Hope that helps. Thanks for using the Apple Support Communities!
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Hi, kgarrison3.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing and issue backing up your device. Here are the best steps to go through when running into issues such as this.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Cheers,
Jason H.

How to resolve error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again."

I inadvertently deleted my iPhone backup on my MacBook Pro. I restored iPhone to factory settings and then synced remotely with iCloud. However the error message repeatedly states:
iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again.
Any ideas as to how this can be resolved please. Thank you very much.

My wife's iPhone 5 would not backup, after upgrading to iOS 8.     The "genius" at the Apple store succeeded in DELETING, the only recent backup of her phone so
recovery became more critical.
I followed all the procedures for troubleshooting it, but still it would try to backup and then stop due to an error. We particularly wanted to preserve some game data/history/progress that she'd been working on for years.      This game (Dream Fish) would no longer open after the iOS 8 upgrade ... and the phone would not successfully backup, and so we had no confidence that it would restore from an older backup either.       I googled for solution and found Phoneview and iFunBox.      These apps allow you to see & access data files in the iPhone.      Phoneview was too fragile and crashed when copying a file any size.
I found "iFunBox".     iFunBox was excellent.      I used iFunBox to recover her game data.    It allows you to make a copy of data files that reside on the iPhone... and store them as a manual backup on the Mac.
And in the process I found 2 games that caused iFunBox to crash.      The 2 games in question were not important enough to try to keep, so I deleted them from the iPhone.
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My next Backup attempt was successful.        The iPhone with iOS 8 would now backup to both the Mac and to the Cloud.
Next I deleted Dream Fish from the iPhone and downloaded a fresh version from the Cloud.    The new Dream Fish with no history opened in iOS 8.
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HT1766 Error message: "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup?

Error message when attempting to backup up iPhone4S to Mac says "iTunes could not back up the iphone because the backup was corrupt or not compatible with the iPhone. Delete the backup for this iPhone, then try again." But how do I delete the backup? Can't find answer to that anywhere.

We had this problem after upgrading to iOS 8.       The iPhone 5 would not backup either to the cloud or to the computer.   Backup always ended with an error message.
Long story short, with the help of iFunBox ( which I used to make manual backups of some important iPhone data files ), I discovered two games that
would crash iFunBox.      They were not important games for us, so I didn't try to isolate the offending data files.     And I deleted the two games from the iPhone.
Apparently these two games conflicted with iOS 8 just as they did with iFunBox.      The next backup without those games was then successful.
I backed up to both the Mac and the cloud.
Hope this helps.

I deleted the backup on itunes, synced again and got the error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone

I am using iphone 3GS, after syncing for few times and got the errors. I deleted the backup from Edit-> Preferences-> Devices. Then I synced again, there was an error message: itunes could not back up the iphone because the backup was corrupt or not compatible with the iphone. What can I do? I have no backup anymore on ituens.

babesharon
I closed iTunes & manually deleted the file which was still stored locally even though it didn't display in Preferences. I have vista so I went to
C:\Users\{user name}\AppData\Roaming\Apple Computer\MobileSync and deleted everything in the Backup folder (though I left the folder as is). If you have a different OS search the apple website for the backup location.
I reopened iTunes & Synced with out a problem. I also got the update to install.
Good luck.

HT4972 After upgrading iPhone 4 to iOS 5.1.1 getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored" HELP!

I attempted to upgrade my iPhone 4 to iOS 5.1.1. I selected 'back up' from the phone in the device menu and iTunes confirmed that the phone had been backed up. I then installed iOS 5.1.1 which wiped everything on the phone & now I am getting the error "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".
I have tried restoring factory settings but iTunes simply will not restore from back up & I'm not sure what else to do!
Any advice would be much appreciated.

I have the same issue and I KNOW my backup IS good. What happen is when you try to restore your phone apple says something like can I check for new updates and if you choose no, it just takes you back to the restore screen and a loop from then on. If you dont update from you phone then when you back up you will have the 5.0.1 back up and then when you update to 5.1.1 and then try to restore the backup from 5.0.1 it say it EITHER corrupt or incompatible.. It is incompatible and its hard as **** to restore back to 5.0.1. I followed the restore to a T and still getting errors. I lost all text history and have to reset up email. All just because I wanted a 1.2 Gigs of "other" space back.

I am getting error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I have deleted the backup and restarted my computer, but continue to get this error message. What do I need to do now?

I have recently updated my phone and am attempting to sync it. I got the error message "iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone". I deleted the backup, restarted my computer, and even restored the iPhone, but continue to get the same error message. What do I need to do now?

iTunes places the iPhone backup in the following location. Navigate there & delete everything in the backup folder, but not the folder itself. You will have to turn on "Show All Hidden Files & Folders" to see it:
Mac:~/Library/Application Support/MobileSync/Backup/
Windows XP:\Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
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HT1766 Can the backup file for a IPAD be stored and accessed on an external drive?

Can the backup file for a IPAD be stored on an external drive to free up space on a computer?

There are some wireless external hard drives that can be used with the iPad.
The Kingston Wi-Drive, which costs $50 for the 16 Gigabyte, and then $30 more for every 16 gigs more. It works by you turning it on and then accessing the files on it from an app that you download on your iDevice. You can access music, movies, and other stuff. No connections or anything, it works like a WiFi connection, you connect to it from the setting on the iPad under wireless networks.
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http://www.macworld.com/article/1153935/hyperdrive.html
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http://osxdaily.com/2011/03/05/how-to-move-the-iphoneipad-itunes-backup-folder-t o-an-external-hard-drive/
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http://apple-ipad-tablet-help.blogspot.com/2010/07/change-ipad-default-backup-lo cation.html
Windows - Changing IPhone and iPad backup location
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I recently had to purchase a new iPhone 4S. I backed up my old 4s to my iMac and when I went to restore, I got this message "iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored". I just purchased the iPhone 4S today so I know it's not the phone. How can I get my information back?

If it's corrupt, generally it would be lost.
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London.

Hello jsachi,
The article linked below details a number of troubleshooting steps that can help get a backup created in iTunes.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/TS2529
Cheers,
Allen

Help itunes error message "iTunes could not restore the iPhone "rasheeds Iphone" because the backup was corrupt or not compatible..."

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Trying to restore from backup of IPhone 4 onto New IPhone 5 - Message "ITunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored".

Hi
I'm trying to restore from backup of IPhone 4 onto New IPhone 5 in iTunes but getting message:
"ITunes could not restore the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone that is being restored".
I've repeated the backup of my old phone but I'm still getting the same message.
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Ger

I just spent 3 hrs with AT&T tech support. No visual voicmail! i wiped phone 3 times, reset. everything no visual voicemail.
I can access it through dialing holding down 1 then enter password, bu t Visual voicemail is DEAD. ATT says apple has major bug and fix won't be out until OCT 5th.
If you Google it it lights up like a cristmas tree! Verizon is also inodated.
1. Fake Map app usless Apple is fixing it though
2. Batt is a joke, last like 2 hrs
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4. Face time on ATT no longer works on cellular data per apple design.
We need Steve Jobs!! he would have fired somebody for all these mistakes.
Nopw i am locked into crashing my car because i have to type in numbers to here voicemails.
Come on Apple send us a rebate or a Iphone 5 that meets the specs stated on the box and advertisments.!!
We love Apple and dedicated, but this one is a joke.
Not to mention you jacked us all being locked into 2 year plans with Verizon or ATT.
No face time unless i buy a Bucket of 5 gb over celluar? give me a break Take care of us apple Buy ATT and igve us unlimited plans with facetime and data you got enough money!

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IPhone can't backup - Backup file corrupt

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