Iphone can't power off and sceen hang on to apple icon

Hi my iphone can't power ?

Try a Hard Reset, hold the sleep/power button and the home button together for about 20 secs. you wont lose any data doing this. it should reset the phone.

Similar Messages

  • My iPhone won't power off and I have no sound and my volume controls disappeared

    My iPhonw won't power off and I have no sound and all my volume controls disappear. Can anybody help me?

    i mean that after i use my phone it won't go to a black screen after a few minutes...i guess maybe its called to 'sleep' but the screen stays bright...the light doesnt dim.

  • Why my iPhone 5s don't open only it hanging on the Apple icon and closes please help me as soon as you can :( also i loose all my files

    please help me i dont do any thing and Did not fall even from me at all
    i will wit your message
    thank you

    help me please any one have the same proplem please help me contact me

  • Itunes shut-off and iphone5 hang in white apple update screen

    During my iphone5 update my itunes automatically closes while my phone still plug-in and now it stucks at the white screen update with a loading bar indefinitely. Help!! i cant switch it off or reboot the iphone

    Hello cfooklim,
    Thank you for using Apple Support Communities!
    It sounds like you may need to put the phone into recovery mode and then do the restore after restarting your computer.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Take care,
    Sterling

  • Alternative way to power off Iphone 5 if power off button doesnt work

    how do I power off Iphone 5 when power off button doesn't work?

    Apple has a program for iPhone 5 sleep wake button, just put in your phones serial number.
    https://www.apple.com/support/iphone5-sleepwakebutton/

  • HT5622 My ipad hangs up after showing a message that says it "Cannot Access Find My Friends" and that I need to open the app and review my signin info to continue sharing. I can't go there because it is hung up. I also can't power off.

    My ipad hangs up after showing a message that says it "Cannot Access Find My Friends" and that I need to open the app and review my signin info to continue sharing. I can't go there because it is hung up. I also can't power off.

    Perform a Reset...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please

    Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.

  • Because of low battery my iphone 5 got switched off and than its not starting by pressing the power button and in charge the white screen comes for 2 second and goes

    Because of low battery my iphone 5 got switched off and than its not starting by pressing the power button or by keeping it on charge. While charging a white screen comes for 2 second and goes away. This process continues till the phone is on charge. Please suggest how can I start my phone.

    Hello Ritugor,
    I would be concerned too if my iPhone was not powering on.  I found an article with steps you can take when you encounter an issue like this.  I recommend following the steps below:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    You can find the full article here:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Is power off and on again the same as 'reboting' iPhone?

    To reboot the iPhone due to playing a big game or whatever other reason - To refresh lets say.
    Is turning the power off and on again the exact same thing as holding down power and the home key together?
    Is there really any difference?
    -Frankie

    This is what I tell everyone.
    Think of it this way, the iPhone is more of a computer than a phone. It suffers from being a new OS and nobody can deny there are not bugs and memory leaks. The longer left running, the more things start to fail or slow down (I have had the iPhone since day one of original phone and I am just speaking from my experience). Thus I equate it to like when Windows95 came out...not sure of your age or if you remember those days...but back then it was a running joke of how many days you can keep Windows 95 running before you had to reboot. I am sorry to say but the iPhone is the same way right now (but getting better with a few hiccups back during the 2.0 release). So for me, I reboot daily when I leave in the morning and take it off the charger. By doing so I rarely see any lag or problems.
    A reset/reboot is:
    Go to Home Screen
    Press and Hold Home Button
    Keep holding and press and hold Lock Button
    Keep holding Both
    You will see Slide to Turn Off (Don't let go to slide, just keep holding)
    The phone will turn off (in time, but screen will look like it has some white lines)
    Keep Holding
    When you see the Apple Logo, you can let go.
    Turning off via the Slide to Turn off while good and fine to turn off, is more like the Sleep Mode on a computer. Thus any locked up issues in memory remain when you turn back on. A reboot as described is like doing a real Turn off and Turn On on a computer.
    You may also wish to read this tread about reboots and odd application behavior.
    http://discussions.apple.com/message.jspa?messageID=5851978#5851978

  • My iPhone 5 continues to power off and on every 10 seconds

    My iPhone 5 continues to power off and on every 10 seconds. It'll turn on, the apple icon appears, it then goes to my lock screen pretty quickly, then shuts off and does it all over again. How can I fix this? If I have backed up my phone to iCloud will I lose things like my notes and pictures?

    Hey kenziephipps,
    To make sure we are on the same page, you cannot keep your phone powered on as it turns off right after you see the slide to unlock screen after booting up. I would advise to try to restore your iPhone by following the steps in the article below. To answer your second questions, you should have it all backed up in iCloud like you said you did unless you made changes to what is backed up. With that if you did not make any changes you will have it backed up. 
    If you can't update or restore your iPhone, iPad, or iPod touch
    https://support.apple.com/en-us/HT201263
    Take care,
    -Norm G. 

  • My iPhone just dyed turn off and I can t turn it on again does anyone gad the same problem

    My iPhone just dyed turn off and I can t turn it on again does anyone got the same problem

    Hold the homebutton and the power button down at the same time for up to 40 sec. The phone should power back up

  • My power button is stuck and I can't power off my phone. What do I do?

    One day I went to use my power off button on my iPhone 4 and it stuck inside. I can't power off my phone now because I won't be able to turn it back on. Had anyone else had this problem? If do, what did you do to fix it? I've only had this phone for 6 months.

    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

  • My iPhone had just gone off and can't get it on again

    My iPhone had just gone off and want to get it back. It seems my account had been disconnected and don't know how to help this problem out.

    try this.  hold down the home/power button together unitl you see the apple logo and then release.  Then wait for your phone to boot back up.

  • HT4865 How can I unlock iPhone 4 which goes off and on

    How can unlock my iPhone 4 which goes off and on every minute

    If it's going on and off every minute you'll have to place it in recovery mode to restore it, as explained here: http://support.apple.com/kb/ht1808.  This will erase the phone so you will have to restore to an existing backup after restoring, if you have one. 

  • Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don't know what to do, please help me?

    Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?

    Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?

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