Iphone cannot connect to itunes, iphone cannot connect to itunes
Please i need help i forgot my iPhone passcode and now it ask me to connect to itunes what do i do please help.
Hello, hermanncastron.
Thank you for visiting Apple Support Communities.
You will find this article helpful with this issue.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Cheers,
Jason H.
Similar Messages
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have a iphone 4. i have downloaded the latest version of itunes to update the ios. I am having problems with the back up and sync and also the update. the update error message is coming up saying it cannot connect to the iphone update server. I am useing a windows 7 32 bit laptop. I have also reset my phone to factory settings. Would taking it to one of the stores and they would do it for me??
any help will be great thank youAll I can tell you is that I am having the exact same problem with an iPod Touch and that I was running iTunes 9.2.1.5 at the time it happened. Upgraded to 10.0.0.68 hoping that it might help, but no joy.
I don't want to do a restore just now since the Touch seems to be working fine. Restore will have to wait until I have plenty of free time in case something goes wrong. -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
iphone 4S - Windows Vista - 64 Bit (and photoshop elements 9.0) is not recognizing my iphone as a camera - therefore I cannot download pictures from my iphone. iTunes works fine with the iPhone, but I do not see it in "My Computer" when connected via USB. I already tried uninstalling and reinstalling iTunes....still nothing. Any ideas?
Thank u verrrrrrrrrrry much FoxFifth u save my life thank u.
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when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I cannot sync my iphone to my itunes account on the computer. I get the following message: " iTunes could not connect to the iTunes store. An unknown error occured (-3212). Make sure our network connection is active and try again." Has anyone else had this problem?
Did you find a resolution as I'm having same problem?
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This is the error I get. I did not find this on the itunes webpage...
"itunes cannot connect to this iphone. An unknown error occured 0XE80000065." Does anyone have a solution. I am not connecting an iPhone, but an iPod. I cannot therefore sync my iPod to my iTunes.Hi prolough,
Here is a link that should help:
http://support.apple.com/kb/TS3221
Cheers,
GB -
I connected my iPad and iPhone to sync just now and got the message, "The iTunes Library cannot be saved. An unknown error occurred (-54)." What does this mean? I clicked "OK" and the sync appears to have worked properly. Thanks - dalebird (MacBook Pro, g4 17in)
Morning dalebird,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Best of luck,
Mario -
I tried to install in my Sony Vaio Laptop - Model Name SVF15218SGW Serial No 54****************954. After installation of itunes, when i am trying to connect error message is showing as follows -
"This iphone cannot be used because the required software not installed. Run the itunes installer to remove the itunes, then install the 64bit version of itunes".
i already installed 64bit version. but not connecting my iphone with itunes
PLEASE HELP.!!!!
<Personal Information Edited by Host>Hello Negaz
When you uninstalled iTunes, did you uninstall it by using the article below or just uninstalled iTunes? The best practice is to remove not only iTunes, but also other associating software in the order that the first article give. If that does not work, then check out the second article for more troubleshooting options for connecting your iPhone to your computer.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G. -
Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help
mithaani wrote:
Got an (unlocked) iphone 4s from US
As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
Good luck. -
I cannot complete my iphone configuration after sofware update, when i connect to itunes i keep gettin a try again later message
That's usually a sign that your phone was hacked/jailbroken, and iTunes has detected such, errored out, preventing your phone from activating. Since Apple does not support hacking/jailbreaking, that's what happens, by design.
We can't help you here, as Apple owns this forum. You'll have to go elsewhere. -
I disabled my cousins iPhone by pressing random numbers until his iPhone said ; iPhone is disabled connect to iTune ; in red on his front screen. He is in a different province for a month from where he last backed up his iPhone. We tried connecting it to iTunes, but it says it cannot be connected unless the iphones passcode is put in.. which is impossible. Is there some way i can restore his iphone without him losing ANYTHING on it.. like today...
Put the device in DFU mode and restore.
When he gets back to the computer that he normally syncs with, he can restore from his backup. Everything since that last backup will be lost.
Start apologizing now... keep it up for a few months to several years.
Then hopefully you will learn to leave other peoples stuff alone. -
i turned on my iphone holding the home button and connected it to my computer, on the screen it said connect to iTunes. iTunes then opened up on my computer and I pressed start recovery mode. on the top it started loading 1 item, half ways through the download it said iTunes could not connect to my iphone because of the passcode and I must enter it before I can connect with iTunes. I cannot enter my passcode because my iphone says disabled and to connect to iTunes, I also do not know my password.
Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server -
I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
My iPhone is in recovery mode but in Itunes it cannot connect to thge software update server
I unsuccessfully updated new software yesterday which resulted in my phone completely crashing. It told me to connect to iTunes. When I did this it said I must restore to factory settings which I did and then attempted to restore iPhone. It then needs to connect to the iPhone software update server but it has been trying to do this all night and cannot.
Any ideas? Unsurprisingly I can't get an appointment at the Apple store until Friday and am without a phone in the meantime.
Many thanksHi Matt2602,
I hope you are able to get your iPhone restored soon.
Resolve iOS update and restore errors in iTunes - Apple Support
States:
Most of these errors happen because your computer has older versions of software or can’t connect to the server.
Then goes on to troubleshooting steps. Please check it out.
Take care,
Nubz
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