Iphone cannot connect to server during restore process?

I am trying to restore my iphone 4s (bought off a friend but reset to original settings) from an old iphone 3g back up. I've been following this process:
http://support.apple.com/kb/HT2109
and got up to step 4, but after I enter my icloud details (which are correct, I've triple checked!) and accepted the terms and conditions, the phone cant get passed this step as it "cannot connect to the server"? I currently have it attached to my mac book and there is full wifi.
help!

That message can be for a varitey of things, not limited to but including;
Failure to connect between the carrier's activation server and the Apple activation server.
Failure to connect between the Apple activation server and your internet source.
Failure to connect between the internet source (cable) and the WiFi router.
Failure to connect between the WiFi router and the device itself.
You choice is to either troubleshoot or wait it out.

Similar Messages

IPhone cannot connect to server: I have one iPhone that has just been updated to 5.1.1 that now cannot receive email, other devices that have been updated continue to work!

We run a SBS 2003 Exhange box, however since an over-the-air update this particular handset has refused to recieve mail from Exchange (apparently Yahoo had issues too).
Authentication is fine, it will happily recognise the account if it is deleted and set up - once the user tries to recieve mail however it will annonce that the connection to the server failed.
We have several other devices on the same iOS version and others below which are working fine!
Mobile access is enabled along with all expected services with no errors being flagged in the event manager for this user - I'm not wondering what might be the cause! Something in his mail box that iOS 5.1.1 doesn't like?!
Short of a backup/restore of the device I'm can't see anything to help...

It would worth your asking in the Final Cut Pro X forum - someone else may have experienced the same problem.
I assume you have already trashed Preferences/ByHost/com.apple.dotmac... (several files beginning with this) and (same path) com.apple.idisk - though I suspect the problem lies rather with the individual programs which are trying to access something on the non-existent iDisk.

MacBook Pro, iPad IV and iPhone 4S Cannot Connect to Server

I have a MacBook Pro running Mountain Lion 10.8.5, and an iPad IV, both less than three months old. I also have a pair of iPhone 4s's.
All of a sudden none of them can reliably connect to our AT&T Wireless home internet. There are particular websites we are blocked from viewing, notably any apple website, including apple.com, apple support, itunes, and App store, but also random ones like Wikipedia and others. We constantly get the "cannot connect to server" message. Yet other websites load right up with no problem.
Many websites are seriously snarled up, particularly Ebay, which is a critical one for me to have quick access to. Ebay screens are scrambled and out of order, act like purchases are being made when they're not, and photos don't show. All we get is little blue questionmarks.
Multiple PCs running on our home network work just fine, and we can get into any website with them. But ANY apple product is just stymied. We can turn off wifi on the phones, and get into websites with 3g, but as soon as the wife is turned back on, we're back to square one.
Nothing has changed on our network recently, although we did get a new router about three months ago after having consistent outages. I have noticed our wifi getting glitchier and slower as time goes by, but again, it affects the Apple products, until it just went totally haywire last week.
My husband gets wifi at work just fine, and I am accessing wifi quickly and accurately on the MBP at this very moment on a museum network.
The issue seems to be the AT&T home network, and very specifically with the full line of Apple products.
Any clean and easy suggestions? I don't want to have to jump through hoops on four different products, and I now suspect it's something to do with AT&T?

Pleeeeeeease. Somebody? Anybody?
I can't get into Facebook, or Ebay on my MacBook. Life is too short to weep and lose hair over computers. Surely there's a quick fix I just haven't thought of?

IPhone 5 won't let me set up yahoo mail it just says cannot connect to server

I've just set up my mother in laws new iPhone 5 and everything was fine until I tried to set up yahoo mail, i just got a message saying cannot connect to server, any ideas how to fix?
Also has signal issues compared to 4s.
Thanks
Zoomer.

When you set it up, under settings, Add Account but don't select "yahoo!" select "Other" instead and then set it up...
Incoming Server - imap.mail.yahoo.com
Outgoing Server - smtp.mail.yahoo.com
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL/TLS)
Username: full email address (example: [email protected])
Password: the password you login to Yahoo with.

I can't sync Exchange with my iphone 5. It keeps telling me "Cannot connect to server"

I can't sync Exchange with my iphone 5. It keeps telling me "Cannot connect to server"

Contact your IT professional. You're entering a setting incorrectly.

TS3899 Hotmail cannot connect to server iPhone 4S / iPad mini

I get a message on my iPhone 4S and my iPad mini that reads cannot connect to server. I have tried turning off both devices and still get same message. Any suggestions?

Check out the news.
http://bostinno.streetwise.co/2013/08/15/hotmail-outage-hotmail-is-down-for-user s-still-photos/
http://www.engadget.com/2013/08/14/outlook-outage/
http://www.infoworld.com/d/applications/microsofts-skydrive-outlookcom-are-down- some-users-224940
http://mashable.com/2013/08/14/outlook-down/
http://techcrunch.com/2013/08/14/microsoft-acknowledges-outlook-com-messenger-sk ydrive-outages/

I have just added Facebook app. When trying to register it in Settings it won't accept password - says cannot connect to server. Working fine otherwise

Having just joined Facebook, I have added the App to my iPhone and iPad mini but the iPad mini is coming up with an error message when trying to log it in Settings. Seems to be stuck in loop "cannot connect to server"

You can't override it no matter what you do. The device has to connect to the server to complete the iOS update. You could try rebooting the iPad and see if that lets you connect to the server after it starts up.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that will not work, you can try connecting to iTunes on your computer and see if the activation will complete. Sometimes when thes activation issues arise, you end up having to restore the device again, but first things first. Reboot and see what happens.

TS3694 my new Iphone5 hang during restore process. I've tried all the resolutions proposed above... pls help!

My new Iphone 5 hang during restore process. I've tried all the resolutions proposed above... Pls help!!! (The software is downloaded from apple, unpacked, iphone is prepared, the apple logo appeared on the screen as well as the process bar and... stops! the process bar does not start to fill in...)

In case it helps and additionaly to my previous post,
I attach herewith part of debug file produced during restoration process.
Thank anyone who possibly can help!
2013-08-04 20:51:36.000 iTunes[2625:10d17]: requested restore behavior: Erase
2013-08-04 20:51:36.000 iTunes[2625:10d17]: requested variant: Erase
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"
2013-08-04 20:51:36.000 iTunes[2625:10d17]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2013-08-04 20:51:36.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:36.000 iTunes[2625:10d17]: found device map entry for 0x00008950 0x00000000. boardConfig=n41ap platform=s5l8950x
2013-08-04 20:51:36.000 iTunes[2625:10d17]: open failed: No such file or directory
2013-08-04 20:51:36.000 iTunes[2625:10d17]: unable to create data from file: 17
2013-08-04 20:51:36.000 iTunes[2625:10d17]: device_map.plist file not found
2013-08-04 20:51:36.000 iTunes[2625:10d17]: DeviceRequest failed: 0xe000404f
2013-08-04 20:51:36.000 iTunes[2625:10d17]: command device request for 'getenv radio-error' failed: 2008
2013-08-04 20:51:36.000 iTunes[2625:10d17]: radio-error not set
2013-08-04 20:51:36.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:36.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: production fused device
2013-08-04 20:51:37.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 4 progress -1
2013-08-04 20:51:37.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 42 progress -1
2013-08-04 20:51:38.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 5 progress -1
2013-08-04 20:51:38.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:38.000 iTunes[2625:10d17]: found device map entry for 0x00008950 0x00000000. boardConfig=n41ap platform=s5l8950x
2013-08-04 20:51:38.000 iTunes[2625:10d17]: open failed: No such file or directory
2013-08-04 20:51:38.000 iTunes[2625:10d17]: unable to create data from file: 17
2013-08-04 20:51:38.000 iTunes[2625:10d17]: device_map.plist file not found
2013-08-04 20:51:38.000 iTunes[2625:10d17]: DeviceRequest failed: 0xe000404f
2013-08-04 20:51:38.000 iTunes[2625:10d17]: command device request for 'getenv ramdisk-delay' failed: 2008
2013-08-04 20:51:40.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 6 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 7 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 8 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:41.000 iTunes[2625:10d17]: found device map entry for 0x00008950 0x00000000. boardConfig=n41ap platform=s5l8950x
2013-08-04 20:51:41.000 iTunes[2625:10d17]: open failed: No such file or directory
2013-08-04 20:51:41.000 iTunes[2625:10d17]: unable to create data from file: 17
2013-08-04 20:51:41.000 iTunes[2625:10d17]: device_map.plist file not found
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: operation 9 progress -1
2013-08-04 20:51:41.000 iTunes[2625:10d17]: <Recovery Mode Device 0x26aac70>: Recovery mode succeeded
2013-08-04 20:51:43.000 iTunes[2625:207]: device disconnected (isDFU = 0)
2013-08-04 20:51:43.000 iTunes[2625:207]: _AMRecoveryModeDeviceFinalize: 0x26aac70
2013-08-04 20:51:46.000 iTunes[2625:10803]: received kAMDeviceAttached action, device id A80851C996AED895 (0x26aac70), AFC error 0XE8000028
2013-08-04 20:51:46.000 iTunes[2625:10803]: iTunes: Restore-mode device appeared, device 0x26aac70
2013-08-04 20:51:46.000 iTunes[2625:10803]: iTunes: Creating restore mode device with usbMuxDeviceID 0X15
2013-08-04 20:51:46.000 iTunes[2625:10803]: <Restore Device 0x1b644db0>: operation 3 progress -1
2013-08-04 20:51:46.000 iTunes[2625:10803]: <Restore Device 0x1b644db0>: operation 4 progress -1
2013-08-04 20:51:46.000 iTunes[2625:10803]: Supports value queries: 1
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: AMAuthInstallBasebandPersonalizationRequired: failed to get fusing status
2013-08-04 20:51:46.000 iTunes[2625:13863]: requested restore behavior: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: Getting baseband firmware from variant: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: _AMRestoreModeDeviceConfigureAuthInstall: setting customBbfwPath
2013-08-04 20:51:46.000 iTunes[2625:13863]: <Restore Device 0x1b644db0>: operation 44 progress -1
2013-08-04 20:51:46.000 iTunes[2625:13863]: requested restore behavior: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: requested variant: Erase
2013-08-04 20:51:46.000 iTunes[2625:13863]: custom baseband firmware specified
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: AMAuthInstallBundleOverrideEntry: overriding entry: BasebandFirmware
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: withApTicket is False
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreLogo"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RestoreDeviceTree"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBEC"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow1"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryLow0"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "iBoot"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "DeviceTree"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging1"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "AppleLogo"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryPlugin"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryFull"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "BatteryCharging0"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: not personalizing "RecoveryMode"
2013-08-04 20:51:46.000 iTunes[2625:13863]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2013-08-04 20:51:46.000 iTunes[2625:13863]: device did not return saved USB log
2013-08-04 20:51:46.000 iTunes[2625:13863]: device did not return saved panic log
2013-08-04 20:51:46.000 iTunes[2625:13863]: connected to service com.apple.mobile.restored
2013-08-04 20:51:46.000 iTunes[2625:13863]: using protocol version 12
2013-08-04 20:51:46.000 iTunes[2625:13863]: unable to open device_map.txt: No such file or directory
2013-08-04 20:51:46.000 iTunes[2625:13863]: board config = n41ap
2013-08-04 20:51:46.000 iTunes[2625:13863]: no value returned for BootArgs
2013-08-04 20:51:46.000 iTunes[2625:13863]: _copyDeviceProperty() failed for restore bootargs
2013-08-04 20:51:46.000 iTunes[2625:13863]: no value returned for MarketingPartNumber
2013-08-04 20:51:46.000 iTunes[2625:13863]: _copyDeviceProperty() failed for mpn
2013-08-04 20:51:46.000 iTunes[2625:13863]: value query for 'HardwareModel' returned 'N41AP'
2013-08-04 20:51:46.000 iTunes[2625:13863]: <Restore Device 0x1b644db0>: operation 28 progress -1
2013-08-04 20:52:06.000 iTunes[2625:10803]: received kAMDeviceDetached action, device id A80851C996AED895 (0x26aac70)
2013-08-04 20:52:06.000 iTunes[2625:13863]: recv(38, 4) failed: connection closed
2013-08-04 20:52:06.000 iTunes[2625:13863]: unable to read message size: -1
2013-08-04 20:52:06.000 iTunes[2625:13863]: unable to read message from device
2013-08-04 20:52:06.000 iTunes[2625:13863]: AMRAuthInstallDeletePersonalizedBundle

How can I get my new iphone to connect to server when I am at home?

My new iphone (5) cannot connect to server when I am at home. Nothing is available if it requires a server connection-the "wheel" continuously spins. When I am out of my residential range connections are made and phone seems to operate better. How can the home server connection be corrected?

reset network settings, As well as power cycle router.

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This problem has been plaguing me for weeks. All other solutions had no effect. Putting forward the date by two years then gave an error message in the app store that my username could not be verified by a secure server, please reset date and time. I then set the date and time back to auto and was then able to reconcet to updates as before. Thanks very much to whoever figured this out
I

When I try to receive my mail a message pops up saying "cannot connect to server" how can i fix this?

Hi im wondering if anyone can help me! When I try to receive my mail from my account a message pops up and says "cannot connect to server" I have tried things like deleting my account and adding it again, rebooting my Ipad, restoring my Ipad. it has all the latest update and still wont work Is there any one who can help me please?

I would try the router reset. That's sadly all I got.

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sometimes they screw up before that and then
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Apple better get the lead out of their butts and fix this glaring fault- or should I install another web browser?
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Hi BSU1960,
I found the solution to my problem on a different forum. Turns out for some reason the anti-virus software that I run was interferring with my browsers' connecting to the internet. Once I disabled the web protion of the anti-virus my problem went away.
I have a question to Kaspersky Security, hopefully will find out what was the root cause.

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My iphone 5s says "cannot connect to server" when I attempt to retrieve email on 1 of my email accounts

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paul tikkanen
hi it's  me again, you did a really good job on that service pact #3. yesterday it really work just fine. today i logon & i got
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again. the internet is working fine..   thank you--------billyg

Hi:
If you connect to the network via an ethernet cable, did you install the ethernet driver for your PC?
Or if you connect to the network wirelessly, did you install the wireless driver?
If you have installed either driver, unfortunately, I do not know what you can do about that problem.

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Sometimes the sign-in process goes kablooey for whatever reason. It can usually be remedied by tapping the options icon (the cogwheel out in the project selection user interface; upper right) > My Account. Sign in that way and you should be able to get everything going again. I just did it on my Google Nexus 7 2013 with no problems.

Iphone cannot connect to server during restore process?

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