IPhone "Cannot Restore Backup"
Hi,
Long story short, I updated my iPhone, it cashed.
Try to restore it using backups from iCloud, I get the message "Cannot Restore Backup" from all 3 backups.
Try to restore using PC, either crashes or restores phone but with nothing (except the default apps) on it, not a thing.
Is there a way to download my iCloud backups to try with those ones? Because the backups on my PC are quite oldish.
Thanks.
The weird thing is, i've got my pictures and videos back from this date and my settings are in order just lerally no apps I downloaded since i've had the phone.
Plus the backup is like a month old so other things i've lost, e.g. contacts and stuff.
Not a huge deal, just wondering what I can do?
Is there a problem with the phone?
Is it worth taking to a Apple store?
Similar Messages
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IPhone "cannot restore backup" at about 75%; why? And why am I paying for this?
I'm trying to restore my iPhone 4S.
After logging into my account it starts downloading my backup. At what is roughly the 75% mark, a message pops up saying "cannot restore backup". It takes about an hour or so to get to this point.
I have tried to do this three times with my latest backup. I just tried a fourth time using a backup from earlier this month and the same thing happened.
Is the backup too big? It's 42.8GB.
I should note that I'm using a very stable broadband connection.
It really makes me ask the question; why am I paying for such trouble? (you don't need to answer this question )
Updated:
Looking at my broadband usage shows that only about 3GB of the backup is downloaded with each attempt, so I'm guessing size does not matter (in this case).
Message was edited by: cjk77HEY! this may sound crazy but i was having the same problem... I just kept touching my screen and not letting the screen lock or turn black and it worked.
Might sound crazy but worth a try! -
back up iPhone 3G contact while updating IOS to IOS 6.1.3
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maybe 3GS as your question indicates that only S update should work, and it works, but now only my name appear in contact! wao! -
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Can you log into icloud.com on a computer and turn it off there?
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Yep, that's the only message that popped out. Nothing else. Yes, it's running on the latest ios and I still can't restore it. I called apple and they told me it's probably something wrong with their servers. Anyway thanks for the advice.
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Why does it say, "Cannot Restore Backup" when I try to restore my iPhone using iCloud on iOS 7.1.1?
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iPhone 4s 16GB running iOS 7.1.2. Even though iOS cannot restore backups of newer devices, can it restore data from an older device using 7.1.2 to a newer device using iOS8
Hi ,
Welcome to the Apple Support Communities!
I understand that you cannot use your Wi-Fi after the latest update to your iPhone 4s. I know you have already done some great troubleshooting by restoring with iTunes but the Wi-Fi becomes unavailable very quickly after you set it up. Go ahead and set up the iPhone so you can get into the Setting and then follow the steps provided in the attached article.
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Resolution
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you complete all of these steps and still are not able to access the Wi-Fi, it may be necessary to follow the link at the bottom of the page and contact Apple Support.
Have a great day,
-Joe -
i want restore my ipad2 from icloud.
so.. I "reset-reset all settings" is pressed.
but! in the process of restoring "cannot restore backup" is displayed.
help me...First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have? -
ICloud says cannot restore backup
Hi guys,
I need help. I was trying to restore my iPhone from an Icloud backup and all it says is "cannot restore backup". That's it, nothing else. I've tried the same backup on iOS 7.1.1 and 7.1.2 and it gives me the same error. How on Earth do I fix this.
im using a 5s over wifi and cannot see a reason for this to be happening. Please helpThat error message doesn't give you much to go on. Hopefully it doesn't mean that the backup is corrupt and cannot be restored. You might want to just try again later in case it's a server issue at Apple's end. Otherwise, you can contact support here: http://www.apple.com/support/icloud/contact/.
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So, after trying iOS 8 on my iPhone 4s I decided there was too much lag to apps opening, etc.
I downloaded the iOS 7.1.2 firmware and got it back, after backing up to iCloud.
Now all I get - after trying probably 250 times over the past day - is 'Cannot restore backup' from any of the backups from the past three days.
Is it being blocked because iCloud recognises it as not being the latest iOS?
Any thoughts?
Thanks in advance for any helpI have the same problem with an iPhone 4 with iOS 5.1.1, I'm trying to restore my iPhone with a backup made with iCloud (when I made the backup 2 weeks ago I had the same iOS version, 5.1.1).
The error message is: "Cannot restore backup" which is NOT listed here: http://support.apple.com/kb/TS4036
I need some help with this, thanks. -
Help "Cannot Restore Backup" - Lost all my sons baby photos from birth
Hi All,
When trying to restore my iPhone I receive this message "Cannot Restore Backup" when selecting any of the three previous restore points. I had a live chat conversation with apple; they confirmed all three of my backup's are ok their end and recommended that I try the two finger reboot and reset my wifi. None of this worked so they suggested that I tried again in the Apple store using their wifi.... Again didn't work. Made a appointment with the genius bar and they tried a DFU mode reboot with no joy. Next they tried a restore using a new hand set but this also didn't work. Apple has now set a call back for 4:15 tomorrow 3/11/14.
I am now pretty concerned as iCloud has all my photos of my baby sons photo since he was born, which are priceless photos. I don't care about my app etc but I really hope that Apple have a way to supply me with my photos should all else fail. After all I'm paying monthly for a 200GB storage plan which at the moment doesn't appear to be fit for purpose.
Has anyone had any joy in resolving this issue? The member of the genius bar tried to make out that my device or wifi was the problem when backing up. I pointed out that at no point has my phone informed me that the backup failed and that the apple advisor via the live chat said my backups were fine. I said from my point of view I'm paying for a service to ensure all of my photos and videos were safely stored without fear of a home hard drive failing.
Thanks in advance for any help or advice,
CarlHi bena73-
Dohh!
Well, there is this: .Mac: Backup - Restoring Mac OS X 10.4 contacts and calendars in Mac OS X 10.5 Leopard
Thanks for the star-
-DaddyPaycheck -
i got my new iPhone 5 and i connected it to my iTunes on mac and it ask me if i want to setup as new iPhone or restore backup and i restore back up but now i want to delete backup and set up as new iPhone, is the anyhow?
The iCloud backup includes most things except non-iTunes purchased but the iTunes backup does not include those either. For what iCloud includes see:
iCloud: iCloud storage and backup overview -
lost everything on my iphone cannot restore saying need to free up space cannot free up space because there is nothing on the phone
My Iphone is telling me the same thing. I have already removed all unneeded apps, pics, docs, & even saved photo stream and deleted pics from my phone. I have removed all of my music from the itunes sync process and in addition have checked and unchecked the box for the music sync. It has continuously shown that I do have more than enough free space available. After all of this I have 14.75 gigs free. I will now see if I can put music back and sync. Please let me know if you (or anyone else reading this) has found or has a solution. This is extremely frustrating after I worked so hard cleaning my 382 gigs of music with Tune up. Even though I had this app, it was still time consuming. Ugggg! Would love to see my music correctly on my Iphone but now this! Thanks in advance for any help that anyone can give me.
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We have removed the majority of pictures from her phone, and she has 4.1 GB of memory free.
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Find a way to delete what you do not need on the computer. Start by emptying the Recycle Bin.
This may be applicable: iOS: 'Not enough free space' alert when trying to sync
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