IPhone capacity - 285mb of "Other" data
what type of data falls under the category of "Other"?
is album artwork other or photos? according to itunes, i have 285 mb of "other" data on my iphone, and if it's not album artwork, i don't know what it could be.
there are no pics from the camera, only a few texts, and only ~50 contacts and a couple of calendar events, bookmarks, etc.
what could it be?
I have the same concerns...I have a 4 Gig model...and have 303mb of music, 1.3 gigs of video, 25.2 mb of photos, and then there is the 1.61 GB of "Other" ???...what is taking up all this space ? any idea..Large amounts of space being taken up by "Other" ???
IMac G5, 17 Inch, rev B & MacBook 2GHz, 512 mb, white Mac OS X (10.4.1)
Similar Messages
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No help there. I have information in the "Notes" app on my I-Pad that are not syncing with my I-Phone. The other information from selected apps, contacts, mail, calendars, etc. are syncing. Any idea why notes are not. I've swithced the notes app to "on" with the I-Pad device.
Welcome to the Apple Community.
First check that all your settings are correct, that notes syncing (mail and notes on a computer) is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the notes you are adding are added to your 'iCloud' account and not an 'On My Mac', 'On My Phone' or other non iCloud account (you can do this by checking in accounts on an iOS device, or the left side panel in mail on a computer), non iCloud notes will not sync.
If you are sure that everything is set up correctly and your notes are in the iCloud group, you might try unchecking notes syncing (mail and notes on a computer) in the iCloud settings, restarting your device and then re-enabling notes syncing. -
How do I stop the "other" data from growing every time I sync my iPhone?
I recently started putting music on my iPhone 4s, and I found that every time I sync music, the "other" storage keeps growing. This only happens when I sync music. If I don't have music on my iPhone, the "other" doesn't grow. Why is this?? Does anyone know how to make this stop? I had to restore my phone as new to delete the "other" storage (I had almost 3 G on my 8 G iPhone). Because the "other" data takes up so much room, I find it difficult to add everything that I want to on my iPhone (like all of my music). Please help!
Hello brownielox,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
Other: Everything else, such as contacts, calendars, messages, emails and their attachments, Safari Offline Reading List, settings, and other system resources.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Resolution
Try disconnecting and reconnecting your device, then syncing again to solve this issue.
Orphaned files may remain on your iOS device if it is physically disconnected while syncing music, podcasts, videos, or photos. This can prevent iTunes from syncing the iOS device on subsequent sync sessions. When this happens, the Capacity indicator in iTunes may report a large amount of "Other" disk usage for the iOS device. To resolve this issue:
Turn off the music or photo sync option in iTunes for the device.
Click Apply to sync the changes to the device.
Turn the music and photo sync options for the device on again.
Click Apply again to try to sync the device to iTunes.
If the 'Not enough free space' alert appears, continue to step 5.
Turn off the automatic syncing functions for the iOS device. To do this:
Select the iOS device from the iTunes window and click the Summary tab.
Deselect "Automatically sync when this device is connected" and select the "Sync only checked songs and videos" checkbox.
Click Apply to sync the changes to the device.
Reduce the amount of data that is being synced to the device and resync the device. For example, if syncing your Music library exceeds the memory capacity of the device, choose "Selected playlists" to transfer rather than "All songs and playlists" under the Music tab in iTunes.
If the 'Not enough free space' alert appears, continue to step 6.
Restore using iTunes.
Have a nice day,
Mario -
Other data getting bigger suddenly?
I just had to restore my iPhone 4 because the "Other" data was at 2.5 gb yesterday. After the restore, it was all good at 457mb, but then today when it synched it rose again to 1.5gb. I've had the phone for two years and i was wondering if this just happens after a while or if there is actually something wrong with my phone's ability to sync stuff without corrupting the data?
I might go to an Apple Store to get it checked out in person another time, but I thought I'd ask here first.I thought only I had encountered the issue
To figure out what kind of data has occupied so much space, tap Settings > General > Usage. If it shows apps, songs and videos that occupy too much space, then you should delete these files manually. If not, try SafeEraser to scan your iPhone. All kind of junk files will be displayed, let you remove them directly from your iPhone. -
My iPhone 4S will not do a back-up because it is over it's capacity due to an excessive amount of "other" data. However I actually have very little other data. How can I correct this. As it is now I can't even take a picture! Thanks!
Create a manual backup in iTunes, then restore it, restoring to your iTunes backup at the end. This will usually correct this. If it doesn't, then the problem is contained in the backup and you'll have to save as much of your data as you can, then restore it as new without using your backupo.
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How to get rid of 'other' data in capacity?
In april, i got my iphone 4 replaced because of a broken lock button. When i brought the replacement home, i noticed that when i plugged it in there was a lot of "other" data in the capacity bar, and there was nothing on my phone at the time. Now, the other data is still there and it takes up more than half of my storage, and i have no more storage left for pictures or music or apps. I think the other data is a result of a corrupted backup, because my backups do not work (once i figured that out i stopped using them). But now i need to find a way to get the other data off of my phone while keeping all of my photos and contacts without a backup, which means restoring it isnt an option until i find some way to back up my photos and contacts individually. I need to do this because if i backup everything on my phone on itunes, the "Other" will too be backed up, and then i'd be in the same place. can someone please help me? If i call apple tech support will they be able to help? Please let me know if you have had this problem/ has it been resolved/ how it was resolved. Thank you.
You can use iCloud to backup your contacts, and you can import your photos to your computer. After restoring as *NEW*, then you can re-sync your photos; and sign back into iCloud and "Merge", to retrieve all contacts.
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How do I get rid of the "other" data on my iPhone 4?
The "other" data on my iPhone 4 is currently taking up 4.5 gb of my 6.4 gb phone. As you can see I'm not very happy about this. I am basically limited too about ten apps and I cannot download iOS 7 due to my lack of storage. I was wondering if there were any ways to get rid if the "other" data without resetting my iPhone. I cannot reset my iPhone because my family has a shared data plan and a limited amount of storage to back up to on iCloud. We don't have enough storage on iCloud to backup the 5.8 gb I'm using because of the other data. Any help?
You would need to restore the iphone.
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I've come to the conclusion that Apple is no better than Microsoft. There was a functional iTunes. I could sync music, playlists, etc; across my iPad and iPhone. I can't now. It now eats up storage on my devices with 'other data', and Apple is silent on what is going on. I currently have 2 iMacs, 2 iPads, a Macbook Pro, and an AirBook Pro. I will stop purchasing Apple products. It is a royal pain to fix anything. This support page tries my patience to use. I used to enjoy working with Apple products, simply because they functioned and where intuitive to use. No more. Music is impossible to sync across platforms using the same account. Songs only, no playlists. This is step back to the early year of systems. No common data formats, zero portablity, and labor intensive.
Way to go Apple, you've destroyed your reputation!Similar issue -- this is the third time in as many months that I've had to restore my iPad. It's a iPad Mini w/ 32GB (ME277LL/A), running the latest iOS8.1.2. The "other" data starts off about 1GB and will bob around that. I was careful about games this time, seeing only a slight rise in the data. Once it started to rise, I deleted all of the game and the data on Game Center. No joy -- the data stays about the same.
Then I noticed it was really climbing -- shooting up to about 10GB and sitting there, no matter what I did: sync it: nothing. Deleting music (on the off chance it was album art or some such: nothing. Deleted all the books in iBooks: no effect -- still 10GB. Cleared the iCloud storage, cleared caches repeatedly: nothing. Reset everything: no effect. Only Restoring the iPad -- which takes forever and is a gigantic pain in the @$$ -- gets it down. This is exactly the same thing that happened the other two times -- I lose about 10GB to "other."
I now suspect, thinking on what I was doing with the device, that pulling movies from iTunes seems to be the culprit. Deleting the movies might take the movie "off the iPad", but there seems to be a corresponding jump in Other. My guess is there's some glitch dumping the information elsewhere.
It makes a 32GB iPad pretty frickin' close to useless in a remarkable amount of time. I've not had this issue until this iPad (bought last summer) with the iOS8 upgrade. I don't see this happen on the iPhone 5S with the same OS...that's why I dialed down to iTunes (when is it not smack in the middle of issues?) and Video as the culprit; I don't watch movies on the phone.
I've noticed a massive amount of posts in support and around the web on this matter...it might be time for Apple to shift it and do something about the matter. If I'm going to be restricted to surfing the web, email, and little else thanks to the Other issue, it really doesn't make sense to stick with this device. I can doo all that on my laptop, can't it? -
Hi,
On my macbook pro, I have connected it with my Iphone 4, on the summary it says that I have 3.5 GB of 'other' data, which is bigger than my photos and music. How do I make this smaller without losing all of my data in a restoration. I do not kno what the difference is between a normal restoration and a restoration form back up. Also i have already tried deleting old messsages and book marks but nothing is working. I searched on the internet and it said something about it being corrupted!!
Please Help!!!!!!
Thankyou!!!See -> What is "Other" and what can I do about it? by Kappy.
Clinton -
When I enable imatch on my iPhone 4s it takes approximately 30 minutes before other data fills 13.2gb of usable data on the phone. This problem does not occur when I manually sync music to my phone only when I access imatch. Is this a common bug, and if so; is there a fix?
yes it is. you can sign out of itunes account then sign back in. use http://support.apple.com/kb/ht1311 to sign out.
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I just restored my iPhone so i could get rid of my other data but all it did was increase my other data by .5 gbs. How do i get rid of the "other data"?
kmsammon wrote:
... How do i get rid of the "other data"?
You will Not be able to get rid of it entirely...
Other is usually around 1 GB...
A ' Large Other ' usually indicates Corrupt Data...
First Try a Restore from Backup...
But... if the Large Other Persists, that is an Indicator of Corrupt Data in the Backup...
Then a Restore as New is the way to go...
Details Here > http://support.apple.com/kb/HT1414
More Info Here...
maclife.com/how_remove_other_data_your_iphone -
How do i get rid of the other data on my iphone 4s
I have tried restoring my iphone, but the "other" data returns and continues to take up over 1.5G of my space. I would really like to get rid of the "other" data for good.
"Other" is YOUR DATA. If you get rid of it you will lose your email messages and settings, all of your texts and iMessages, all of your system settings, etc.
"Other" data is real data that you put on your phone by using the built in apps. It is not music, not videos, not pictures and not App Store app data. It is "OTHER" meaning everything that does not fall into these categories. Such as:
email messages and attachments
Reminders
Notes
Calendar entries
Contacts
Text messages
MMS messages and attachments
Genius data
Music cover art
Operating system settings
Safari cache
bookmarks
Game Center status
Music catalog -
I plugged in my iphone today and saw that the "other" portion of my used space was at 7.82 gb! I'm not sure what this is exactly, but how do I get rid of it or make it saller because it is hoging up a ton of the space on my phone!
Note: I have been noticing that whenever I plug in my iphone to my Mac to sync it, the "other" data gets larger, just slightly. Is that normal?Restore from a backup will get you some 'other' back.
Still not happy, Restore in iTunes, Setup as new. Sync back personal data using iTunes Tabs -
i have an iphone 4 and i have upgraded to ios 5. but after upgrading all my apps disappeared and in the summary tab in itunes it jus shows as other data..! please help
When I went to reload my phone it gave the option of restoring with icloud or itunes so i chose itunes (assuming icloud would have many more bugs). Afterwards, I had no music and 6.6g of other.
What I did was go into itunes, clicked my iphone 4, and clicked on each of the top tabs (summery, info, apps, ringtones, music, etc.) and ensured I had them all clicked onto sync/selected playlist etc.As my phone restored, the 6.6g of other dropped to .99g of other.
Unfortunately, all my songs are gone but everything else seems to be in tact. I don't think there is any way around this issue for now with the new ios 5 update when syncing either an ipad or iphone. I have an ipad 2 but am going to hold off on updating it until apple gets the bugs sorted out because, I'm sure you will agree, getting the music back to where you want it to be is a total nightmare and takes ages to not only pick the right songs and artists to put on it, but also the ones that will fit correctly with the space, depending on the size you have.
I hope that helps. -
Other data on iphone 2.5 gb, genius data????
My 'other' storage has steadily grown. It's now at 2.5 gigs. It annoys me that it's days I can't account for. Under usage on my iphone the apps list never tallies up. So I am referring to other (yellow bar) when you sync in iTunes. There are do many possible causes and many suggest resetting as new phone is only true fix but I think that's very drastic. Anyway it tends to manifest itself on usb syncs with iTunes. I don't sync often but every now and then the increase in other seems to occur its not more music, vids or apps as I rarely add anything. I think the culprit could be 'syncing genius data' which seems to happen periodically. Does anytime else notice same pattern. What on earth is this genius data sync anyway. I have no idea what it's doing and how to stop it (without disrupting iTunes Match)
Thank you. Unfortunately I tried iMobie a while back, small insignificant gains. I really think restoring phone as new is draconian. I believe I have identified the culprit as syncing the phone to itunes on the computer. I don't do it often but sometimes when this happens it goes through the whole cycle of syncing genius data. I am pretty sure this is when the 'other' grows. For example last night it did it. After it finished my available space decreased by some 300 mob and I saw the other data had gone up from 2.1 gigs to 2.4 gigs. So I wanted to find out if this genius data sync can be stopped. I don't see what benefit or affect it has on my phone. And by preventing it is ther a possibility of reclaiming some of this 'other' data. I do understand other can creep up a bit what with cloud services, mails, messages etc but I am pretty certain genius sync is to blame.
My phone is 32gb so I would of been pretty stuffed if I had 16 gb version. Even so to lose this amount of data to 'other' is still pretty annoying. Having to avoid syncing to itunes in the future because of this is not sonething I want to do
Cheers
Wayne
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