IPhone case program app doesn't work

At the first page, I enter my password and get: "we are unable to process your request" why is this?

matthewkeating wrote:
I had the same problem all day. Everyone around me was getting through fine but I kept getting the "...try again later." message. Very frustrating! Tried all the usual things, restart, delete app and re-install, log out / in to App Store. Finally, I tried restoring the phone. I disconnected before answering the "Setup as new phone / Restore from backup" question, just installed the iPhone case app and it worked. Weird. I'm restoring from backup now but there may be something odd in my prefs or left over from my old first gen iPhone.
You're insane. The servers are probably just overloaded.

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http://helpx.adobe.com/creative-cloud/packager/provisioning-toolkit-enterprise.html
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