IPhone completely stacked - cannot even turn off
I have had calendar sync problem for a long time. I removed iTune and reinstalled the latest version again. While I was trying to restore my iPhone hopefully to solve the sync problem, my iPhone was stacked. Right now, the apple mark appears on the iPhone and a timer (it's like an analog stopwatch) keeps moving (rotating). I cannot do anything. I cannot even turn off the iPhone. Can someone help? Do I need to run its battery out?
I've had this problem as well. I can hold down the two buttons for 2 minutes and NOTHING WHATEVER HAPPENS!!! I've tried pressing them simultaneously, tried doing each one first before the other - etc. None of it works.
It is simply impossible to turn my iPhone (1st gen, 16 MB) off. It just won't shut down. And since that is the standard instruction whenever anything goes wrong with the iPhone, it kind of leaves me stuck.
So what on earth are you supposed to do IF THE DANG THING WON'T SHUT DOWN?????
Similar Messages
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IPhone Froze Will not even turn off
Ok after making it almost all the way through the 2.0 update I got an unknown error message. After that the iPhone dropped out of the iTunes menu. Now iTunes will not recognize my iPhone and I cannot even turn it off. It literally does nothing. I would restore it but I can't. Any have a similar issue or and adive>
I had a similar problem this morning. After using a couple of the 3rd party apps I locked the phone and that was it, frozen. It would not come on and was not detactable by windows or iTunes. I messed with it for about 2 hours and then out of a PURE FLUKE held down the two buttons hoping to get some type of reset or something. And voila, it worked. After about 10 seconds or so the grey apple in the middle of the screen appeared and the phone booted up.
What was wierd is that the phone got really hot during this time and when I finally got it booted the battery was nearly dead (10%) but when this started it had a fresh charge. So whatever happens during this time kills the battery fast. -
Ipad 4 frozen cannot even turn off
my husband's ipad 4 has frozen... he cannot even shut it off
what do we do then?Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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I am having trouble with my ipad. When I turn it on the message that I have not backed up my iphone appears on the screen. I cannot get rid of it or acces anything. The screen is frozen. I cannot even turn it off.
Hello Juno2162,
Thank you for providing the details of the issue you are experiencing with your iPad. I recommend following steps in the tutorial below to address an issue like this. I think the step to reset your iPad may be particularly useful in this scenario:
To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
You can find the full tutorial here:
Frozen or unresponsive iPad
https://www.apple.com/support/ipad/assistant/ipad/
Thank you for using Apple Support Communities.
Best,
Sheila M. -
iPhone 4S. Swipe to unlock wont work can only swipe up for control pannel and camera but no buttons will work cant even turn off and on as it wont work. cannot restore iphone either as it wont let me.
Hey Angus97,
These are the recommended troubleshooting steps to take when you are unable to Slide to Unlock:
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
from: iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Welcome to Apple Support Communities!
All the best,
Delgadoh -
cannot open the menu and cannot even turn it off, the white apple image is displayed on the screen. how can i get into the menu?
Hold down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple logo appears - ignore the red slider.
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I upgraded to iso7 and my passcode that I just entered during setup willnot work, phone is disabled!! I cannot even turn it off!! I don't want to lose all my info!! HELP!!!!!!!!!!
http://support.apple.com/kb/HT1212
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Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.
The weird thing is that after I click shuffle when the random number appears, I click it to turn it off and then I click it on again and it works fine. Is this a glitch or a bug or am I doing something wrong? How do I fix this?
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Iphone 4 music shuffle cannot be turned off. The shuffle is turned off on top of the page, shuffle on individual songs is turned off and the settings "shake to shuffle" is turned off also, but the songs keep shuffling in my album. Please Help.
Hi Jennifer,
Thanks for visiting Apple Support Communities.
I'd suggest trying the steps in our iPad assistant first:
https://www.apple.com/support/ipad/assistant/ipad/
Regards,
Jeremy -
i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now
Hello there, BundyA.
Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
This section should prove useful:
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My screen is frozen. I cannot even turn the phone off? Any ideas?
My screen is frozen. I cannot even turn the phone off to restart it. Any ideas?
Hi MexTex!
I want to make sure your screen is "thawed" and no longer "frozen." Did the tip from breezex help with your issue? (Thanks to breezex!) Please let me know if you are still having this issue, I'm happy to assist further!
Christina B
VZW Support
Follow us on Twitter @VZWSupport -
My iPhone 3GS has frozen. It was going slow all day, and has now completely frozen on the turning off screen. Anyone any ideas? Thanks.
The iOs 5.1 is a huge file that needs to be dowloaded when updating/restoring, your phone hasnt completed the update so its now in recovery mode. Look on the left of itunes, it should say downloads under the store section with a spinning wheel, click that and youll see the update file with a time remaining, wait for that download to finish then try the restore again and it should work
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My iphone 3g is stuck on the apple logo and wont even turn off, or connect to itunes. what do i do?
My iphone 3g is stuck on the apple logo and wont even turn off, or connect to itunes. what do i do?
I've got the same problem.
I wanted to download the new itunes version for iphone but it got stuck. I had no choice but disconnecting my iphone. Then I couldn't sync it anymore.
I switched off my phone by holding down the sleep button but it has never successfully switched off. The round thing still turns.
I've tried to connect it back to the itunes. This is the error message I get: itunes can't connect to the iphone. Code 0xE8000065. I tried to find out what error message this is but the apple support site I saw didn't mention this error code.
Can anyone help? Thaaanks! -
My iPhone 3gs was charged completely and just randomly turned off today. The screen is blank and the phone does not respond to a charger or the computer. Is it broken or fixable?
Thanks! It worked
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I was opening up an app, and the ipod changed to a black screen, with a line of white on the bottom. It is backlit. It is also 'stuck' like this. It will not respond to pressing any buttons - it won't even turn off!!! What really *****, is that it's only 2mths old!! (8GB touch)
HHEEELLLPPPP!!!!!!!!!Thankyou ckuan - but the laptop that this particular iPod is attached to - is currently in the fix it shop after being stood on!!
After much frustration, the battery finally died - I left it to recharge for 20hrs, and it now works fine - thanks for your quick responses!
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