Iphone confused - thinks it is associated with more than one apple ID.

iTunes (v11.3) running on OS X.9.4 repeatedly crashes when I try to sync my wife's iPhone 5s (v7.1.2).  Sometimes instead of crashing it gives the error message that my computer is no longer associated with my apple ID and to reauthorize it.  I reauthorize it and then get the same message again, but it is definitely authorized. 
The problem may be with my wife's iPhone?  When she first bought it, she synced it to her father's computer / apple ID.  We have not been able to sync it to our computer since. In settings > iTunes & app store her phone lists our apple ID, but when you try to update an app in app store it asks to enter the password for her father's apple ID.  Have logged out / back in multiple times and still get same result. 
I believe the two problems are connected.  How to fix it?  I would like to be able to sync/backup her phone to our computer.
Thank you

Usually that means you have content, such as apps or media, on the mobile device that was acquired from Apple under a different Apple ID than the one you're using with iTunes. The only way out is to remove that content, or else to sign in to the iTunes Store with the other ID.

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