IPhone connectivity/recognition problems
I am trying to add music from i-tunes on my PC to my iPhone, but the iphone icon does not appear anywhere in i-tunes. I have tried disconnecting and then reconnecting the iPhone to my computer, but much to no avail. I know I already have the most current version of i-tunes on my computer, and my iPhone is fully charged...can anyone help me out with this issue? Thank you in adavance.
Hi thunda,
Try the general troubleshooting tips in this article: http://support.apple.com/kb/TS1495
-Jason
Similar Messages
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Apple Base Station Connection/Recognition Problem
I have just purchased a Airport base station to use as a replacement for another router which has died. I have gone through the set-up routine, double and triple checked my connections and despite it all, I cannot connect to the Internet nor can I reestablish a wireless network within my home. All the lights on the base station are appropriately lit as per the manual. When I connect my internet connection directly to my iMac I have no problem accessing the Net.
My iMac does not appear to recognize the base station. Can anyone give me any troubleshooting tips as to how I can reestablish my wireless network and also connect my iMac directly to the Net. It should not be so much trouble to do so with all Apple equipment.
Thank-you.
iMac G5 Mac OS X (10.4.3)Gary as you say it shouldn't be this much of a problem with all Apple equipment.
However sometimes after doing one thing or another you will need to do a system reset to make it work.
Normally you simply connect from the Modem they furnised you to the WAN port on an Airport Extreme Base station that is the port with the circle of dots, and the port with the 2 arrows pointing away from one another is for plugging in a hardwired computer.
It should be set up for the Airport to DHCP and it should assign IP's
Most of us that use the Airport Extreme or Express Base Stations use the Airport Set-up Assistant and Airport Admin Utility Software that comes with your Mac with Airport technology.
Often times if your confiquration is correct, and if you have a Power blip or you loose the connection there is a correct way to reset your system when about all else fails, and that is first turn off your computer.
Next pull the Power adapter from the back of both your Modem and the Airport Base.
Next is normally the hardest part because when this happens we are normally mad enough to throw it all out the window from jacking with it for an hour or 2.
You have to wait at least 5 minutes.
After your wait.
Plug in the power adapter to the Modem and wait until it reaquires the signal and depending on the modem they furnished you want 3 lights from left to right.
After you get this far and all looks ok you can plug in the Power Adapter to the Airport Base and again you must wait for the lights and signal, this will also take about a minute. NOTE: If you get in to big a hurry and don't let the equipment do it's work you will have to repeat to get it to work properly.
Now that you have both of these up and running you can restart your computer. This is the recommended reset by almost all Modem and Router Manufactures.
You should be good to go. -
IPhone / iTunes recognition problems
After re-installing iTunes and Apple Mobile Device my iPhone is recognised only once and not anymore. Next time I try to sync. it I have to go throughout again to the whole installation procedure. What is it going wrong? How can I get iPhone to be recognised properly?
Hi thunda,
Try the general troubleshooting tips in this article: http://support.apple.com/kb/TS1495
-Jason -
IPhone/iMac recognition problem
My iMac will not recognize my iPhone in iTunes. I have performed all the recommended steps on the support pages to no avail...any suggestions as how I can get the iMac to see the iPhone?
Have you tried putting the iPhone into Recovery or DFU mode?
Recovery:
1. Turn the iPhone off.
2. Turn the iPhone on, but hold down the home button.
3. You should see the iTunes icon, this will mean it is in recovery mode.
DFU Mode:
1. Plug your iPhone into your computer with the USB cable and open iTunes.
2. Hold down the sleep and home button until your iPhone screen shuts off (disregard the power off slider).
3. Once the iPhone shuts off, wait 6-7 seconds, then let go of the sleep button and continue to hold down the home button.
4. You're iPhone should show up in iTunes and should be in recovery mode even though the screen should remain turned off.
If you find yourself having trouble turning on the iPhone after trying DFU mode, continue to hold down the sleep and home buttons until the screen turns on and then let go of the buttons and let the iPhone power on.
If you can get into either mode and the computers can recognize the iPhone, do a backup and then reinstall the firmware. If you cannot get the computers to recognize the iPhone, then you'll have to take the iPhone into Apple to have them look at it. -
Strange iPad 2 connection/recognition problem
Both my new macbook pro and air do not recognize iPad 2 at all while strangely they recognize iPhone 5 and the iPad 2 is recognized by old Window PC. All software are up to date. No jailbreaking. Any help would be appreciated.
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Wi-Fi Sync Not Working? Here’s How to Fix it for All iOS Devices
http://osxdaily.com/2013/02/17/wi-fi-sync-not-working-fix-ios/
Cheers, Tom -
My iPhone 5 got problem when connect with lighting cable, this will keep pop up message "this accessory may not be supported", I can't charge or sync at all. I tried plug and unplug many time, still can't detect/charge my iPhone5, but sometime will 'lucky' that can connect to my iTunes and charge battery…
This message will auto pop up also when I don't have plug anything in my iPhone 5, It is very annoying…
The lighting cable is original and now i'm using OS 7.0.4 / iTunes is 11.1.3
What I can do to fix this problem? Thank you.I would try using another cable you can likely borrow one to test from somebody
if it's the same then likely the connector in your iphone have been damaged -
i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.
Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues -
My MacBook Pro that is running on Mac OS X 10.6.8 won't update software that I need in order to download the newest iTunes software to connect to my iPhone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.
In addition to Stedman's spot-on reply --
When you buy an upgrade disk, all updates in that OS can be found on Software Update.
For instance, I bought Snow Leopard at 10.6.
All other updates have been free and downloadable. So I'm not a 10.6.7.
10.4 (Tiger) went to 10.4.11.
10.5 (Leopard) went to 1.5.8
10.6(Snow Leopard) is currently at 10.6.7.
Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
After that, updates are free til 10.8 comes out. -
how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my back up the operating system was ios 6.1.2..
Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?
-
Trying to connect my replacement Iphone 3GS to my windows 7 laptop but it is not recognised at all, my ipod can connect no problem, my iphone can connect to my windows vista computer no problem. Any ideas?
More info,
I have bootcamp with Windows 7 installed, do I need to run some "Driver compatibility checker" after the Windows 7install?
if so what is the name of it?
thanks -
Actually I want to restore my iphone from my mac but I can't because it says "go to icloud settings on your iphone and turn off find my iphone before restore your iphone". Then, I go to icloud.com and erase find my iphone. But I still can't restore my iphone because it says pending to erase your iphone until your iphone connected to the internet. My iphone already connected to the internet and it still says pending. Please help me to fix this problem because I need to restore my iphone.
Hello rxander21,
Force your iPhone into recovery-mode and then you can use iTunes to restore it.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I've never had a problem connecting to my home network until recently. The desktop computer is connected, and my iphone connects as well. It is not a problem with the wireless router, but rather I believe with my computer or airport. How can I fix this?
https://support.mozilla.org/en-US/kb/ask-tb#w_how-to-ask-your-question
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my iphone 5 is problem facing like that. when i switch off my iphone5 then plugh for charge with data cable or charger adapder or only data cable with no power connect phone is starting why? means on my phone Why? any one can explane this matter please. switched off my phone but on without power button . what is the problem?
Thanks
s.m slimall iphone is same like that
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Iphone 6 airdrop probleme can't find or connect to my iPhone 5s to share pic, how i can fix this ? at the same time my iPhone 5s no problem with airdrop to share.
hi raz, i don't have problem how to use airdrop , but the iPhone 6 can not find other contact so i can share pic , and i have iOS 8.0.2 on both iphone.and i have the same network .
with iPhone 5s i can share with airdrop and he find my iPhone 6 name so i share and accept pic, but from iPhone 6 i can't do the same. -
iam using iphone 5s frequently problem is "your i phone couls not be activated because the activation server can not be reached. connect to wifi or i tunes to activate.
Hi HT201407,
Welcome to the Apple Support Communities!
I know it can be frustrating when your iPhone does not activate the way you would expect. In this situation there are some great troubleshooting steps I would recommend. Please use the attached article as a troubleshooting reference.
Get help activating your iPhone - Apple Support
Cheers,
Joe
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