IPhone connects/charges on system boot up. When it gets to Windows 7 loading screen it disconnects.
Hello to all who read,
I've usually used my iPhone with my iMac so perhaps that's the issue in itself. But now I've done away with my iMac and trying to connect and update my phones music library through the latest Windows iTunes. My iPhone refuses to connect to my laptop no matter which USB port I use. I've observed however it does connect to my laptop when it boots up and when it hits the Windows loading screen then it disconnects.
So I'm assuming there is something in the Windows set up that is making the iPhone disconnect when Windows loads. I've looked at multiple tutorials floating around but to no avail either.
Any help would be greatly appreciated as I desperately need to update my iPhones music.
Cheers.
Hi,
Shut down the notebook. Tap away at f10 as you start the notebook to enter the bios menu. Under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory. Post back with the details of any error messages.
If both the above tests pass, try the following.
If you don't already have one, use another PC to create a Windows 7 Rescue CD. Download the relevant ISO from the links below.
Windows 7 32bit
Windows 7 64bit
You should use an application such as ImgBurn to burn the ISO to a CD - a guide on using ImgBurn to write an ISO to a disc is Here. Once created, or if you already have this, insert the CD into the notebook and restart to boot from it. Select the Repair option.
Select the 'Repair your Computer' option and follow Option 2 in the guide on the link below to run Start-up Repair – you may need to run this 2 or 3 times.
http://www.sevenforums.com/tutorials/668-system-recovery-options.html
If the above fails to help, make a note of any error messages you may get during the procedure and include them with your next post.
Regards,
DP-K
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