Iphone connects to secured wifi network but cant surf the internet

I am trying to connect to the wifi at the office, it's a 64 bit WEP secured network (I enter a 10 character hex key). The Iphone connects to the network and is assigned a valid IP address. But when I try www.google.com or 64.233.167.99 for example, it fails with 'Safari could not open the page because the server stopped responding'.
It all works fine at home on my non secured wifi network.
Please, can someone help? Thanks.

Are you 100% sure the WiFi at your work has access to get out...and also, I assume they know you are getting on it. Not sure what type of office you are at (eg: large business with network support/admin or at a small office where you or somebody right there set it up).
But if large office with network admin...could be they locked it down with MacAddresses as well.

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IPhone connects to secured WiFi network, but can't access Internet

Problem: iPhone connects to my secured home WiFi network, shows WiFi strength bars at top of screen, displays checkmark, lock, power, and blue arrow on WiFi Networks screen; however, cannot access Internet, iTunes store, stocks, Weather or anything else.
Tests I've run:
1. iPhone itself:
---DCHP:
IP Address = 192.168.2.102 (within range automatically allocated by LinkSys router--see below)
Subnet Mask = 255.255.255.0 (as per LinkSys router)
Router = 192.168.2.1 (as per LinkSys router)
DNS = 192.168.2.1 (confirmed by Apple as a valid DNS address given the above information)
Tests:
*Forget Network and rejoin--Failed to connect to Internet
*Forget Network, reboot iPhone, and rejoin--Failed to connect to Internet
*Reset Netowrk Settings and rejoin--Failed to connect to Internet
*Reset All Settings and rejoin--Failed to connect to Internet
*Deleted DNS entry--Failed to connect to Internet
*Connect to Apple Store unsecured network--Success
*Complete reset of iPhone at Apple Store:
**Brought home, made no calls, did not sync with iTunes, did not reenter any info deleted by complete reset, joined network--Failed to connect to Internet
**Synced data previously saved to iTunes, rejoined network--Failed to connect to Internet
2. LinkSys router WRT310N:
Tests:
*Updated Router firmware--iPhone failed to connect to Internet
*Entered a Static IP address on both router and iPhone--iPhone failed to connect to Internet
*Reserved an IP within range automatically allocated by LinkSys router--iPhone failed to connect to Internet
*Reserved an IP outside range automatically allocated by LinkSys router--iPhone failed to connect to Internet
*Forced MAC filtering to use iPhone WiFi Address--iPhone failed to connect to Internet
*Disabled all MAC filtering--iPhone failed to connect to Internet
*Changed security settings:
**No Security--Success
**WAP Personal (AES)--iPhone failed to connect to Internet
**WAP Personal 2 (auto selection AES or TKIP)--iPhone failed to connect to Internet
**WAP Personal 2 (forced AES)--iPhone failed to connect to Internet
**WAP Personal 2 (forced TKIP)--iPhone failed to connect to Internet
*Changed security WAP Password/Passphrase:
**10 characters (alpha numeric)--iPhone failed to connect to Internet
**12 characters (alpha numeric)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Uppercase alpha)--iPhone failed to connect to Internet
**10 characters (alpha numeric/ Lowercase alpha)--iPhone failed to connect to Internet
**10 characters (all numeric)--iPhone failed to connect to Internet
*Set router to Mixed Wireless N/G/B Network Mode--iPhone failed to connect to Internet
*Changed network radio band from Auto to Wide to Standard--iPhone failed to connect to Internet each time
*Set router to Wireless G Only Network Mode--iPhone failed to connect to Internet
*Changed Router IP address from 198.168.2.1 to 198.168.1.1 (LinkSys default)--iPhone failed to connect to Internet
3. Microsoft router MN-500:
Tried this old router (the one I used before purchasing the LinkSys). It is an old (circa 2002) Wireless B base station with WEP Security. The iPhone was never able to connect to the Internet using various settings, many of which were duplicates of the LinkSys tests above.
On both routers my wife's Dell laptop and my HP printer connect without incident, using the same network/security settings.
I have always been able to connect to various unsecured WiFi networks; I have never been able to connect to a secure WiFi network (although the only one I've really tried has been my own).
I am at a loss as to what to do next. Any suggestions?

SUCCESS!!!!!
I visited my brother-in-law yesterday and attempted to connect with his secure network. By sheer luck, he is using the exact same model LinkSys router. My iPhone connected first time--so the iPhone was eliminated as a source of the problem.
I didn't do a lot of troubleshooting at his house, but I did notice that his network was set for both dynamic DHCP and dynamic DNS. I know that either or both of Windstream (my ISP) and my broadband modem requires a pair of static DNS addresses.
Sure enough, delving real deep into Windstream's support site, I discovered a LinkSys router DNS help page, specifying how to set static DNS addresses in LinkSys routers. I then accessed my router, enterd the known static addresses, saved the router settings, then rebooted the iPhone and connected to the network.
SUCCESS!!!
Thanks to Jane, who suggested it was an ISP issue, Jason, and all at Apple support. dumonj, I'll email you directly. Try this suggestion and see if it helps.

The name of my wireless network in the form of my modem router is not read from the iPhone, while the first era.Il my ipad does not read the network but I surf the internet. Why? What can I do?

The name of my wireless network in the form of my modem router is not read from the iPhone, while the first era.Il my ipad does not read the network but I surf the internet. Why? What can I do?

Can I use this DIR-635 to extend the WiFi network of the "Belgacom" WiFi?
To answer this question correctly, a user would need to have a DIR-635 router connected by Ethernet to a Belgacom router.
If you think about it, the chances of another user who has these two same devices configured this way and also being on an Apple support forum to see your post are about zero.
The following might work, but you will not know until you try.
Configure the DIR-635 to provide a wireless network that uses the exact same wireless network name, exact same wireless security and exact same password as the Belgacom wireless router. Make sure that the DIR-635 is configured in Bridge Mode.
Can I purchase and set-up an Apple Airport Express or Apple Airport Extreme on my level 1 (the ethernet cable running from level 2 to level 1 could plug-into either of those)
The AirPort Express or AirPort Extreme would need to be configured exactly the same way as mentioned above.
(What is the difference in the 2 -- one is about twice the price of the other…)
http://www.apple.com/wifi/

I am connected to my wireless network but cannot access the internet. Any ideas?

I am connected to my wireless network but cannot access the internet. Any ideas?

Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

My iPad connects to home wifi network, but won't acces Internet

I have tried everything and sometimes during the day it connects and updates apps but when I want to use it any app conects to internet...
I have restarted the network several times, every time it connects to router but not to Internet...

Hi sagilet,
If you are having WiFi or Internet issues with your iPad, you may find the troubleshooting in the following article helpful:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Regards,
- Brenden

Able to join wifi network, but cant connect to web or itunes

Picked up 16 GB iPod Touch today at Best Buy. Able to sync music ok. No problems with sound quality using good earphones.
Touch is good but takes a fair amount of pressure. Guess I will get adapted
Able to join my home wifi network, but cant connect to an website or ITunes wifi- says it can't find the server. I entered my WEP key and pressed join. I have a wifi icon with 3 bars. Did I miss a step?
Am converting a few tv shoes so I can test video

Did you try putting it to sleep/turning it back on. It originally did that for me, I put in my key for my network (which is hard, as its many many digits and letters) and it said it couldn't find the server. I turned it off, and back on, started up the iTunes store, and it connected automatically and worked.

IPhone 5s can connect to wireless WIFI router but can not access internet.

iPhone 5s can connect to wireless WIFI router but can not access internet at work. The admin says the router lets my iPhone connect to LAN, but the iPhone does not have server IP to access the internet. I entered the server IP and port number in the HTTP PROXY fields but I still can not access the web. Any ideas?
TIA
Rich

You IT person should be able to sort this out. But, they seems to be too busy or disinterested to do this. Suggest you provide the it person with an iPhone to get interested.
Any could be lots of things.
The best you can do is to get access to the admin setup for networking on a pc? The internet settings are all the same. Only what names the manufactures change from OS to OS. Check and compare parameters.
Phone works to internet at home, I assume?

It says im connected t a wifi network but when i go to safari it says im offline, it says im connected t a wifi network but when i go to safari it says im offline

it says im connected to a wifi network but when i go to safari it tells meim offline

Despite the WiFi sign you may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address shown starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix for this can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I am able to connect to my wifi network but am not able to connect to other computers on my network

I am able to connect to my wifi network but am not able to connect to other computers on my network. I have installed windows 7 on parallels desktop, from windows i am able to access my network computers. But from Mac i can only access internet but not network computers Please help

Ok, well if you're sure that there are shared folders on your PC's, then try this:
Click somewhere on desktop, so you're in finder > Go > Connect to Server (shortcut to all of this is Command + K) then type in: smb://ipaddresshere
eg:
smb://192.168.1.7
Then either connect as guest, or login with the PC's (not your mac's) username & password.

My macbook is connecting to a wifi network, but my ipad in the same room does not recognize it.

my macbook is connecting to a wifi network, but my ipad in the same room does not recognize it. I have reset the ipad settings, etc. Any ideas?

Try a restart of your entire system. Shut down both your modem and your router if they are two separate devices. Then restart each item one at a time with about three minutes between each device.
Also reset the iPad by pressing and holding the Start and Home keys together, ignoring there'd slider until the Apple logo appears.

My iPod touch 5th generation will not connect to secure WiFi networks.

My 5th gen iPod touch will not connect to Secure wifi networks. It always says incorrect passcode. I have checked the passcode over and over again and I am sure it's correct. it's not just happening with my home network, also at work it never works. It is fine connecting to unsecure networks though. please help me.

Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.

My ipod touch 4th gen shows that it is connected to a wifi network but when i try to browse safari it doesnt work.please help me out.
I am using wifi from a mobile by using the tethering option.

Hi there amalrockzz,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Unable to access the Internet while connected to Wi-Fi
If you're using a public or commercial network, you may need to log in or subscribe.
Check to see if you have a self-assigned IP address:
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected and tap .
If your IP address is 169.254.xxx.xxx, you may not be able to access the Internet.
If you do not have a self-assigned IP address, see if other Wi-Fi devices on your network have Internet access.
If they do not, consult with your network administrator or ISP for further assistance.
If they do, reset network settings on your device by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Additional Information
Find information on connecting to a Wi-Fi network.
Some third-party routers may not be compatible with all iOS devices, even after updating to the latest firmware. If your iOS devices can successfully connect to other Wi-Fi networks, contact your router's manufacturer to ensure that your router is compatible with your iOS device.
See recommended settings for configuring your Wi-Fi router for use with iOS devices.
-Griff W.

My iPhone connects to a hotel network but my iPad3 while it shows connected will not connect to the Internet.

My iPhone connects to a hotel network but my iPad3 while it shows connected will not connect to the Internet.

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

During startup my ipod is taking forever to connect to my wifi network. I have the corrct key and everything. Any help?

During startup my ipod is taking forever to connect to my wifi network. I have the corrct key and everything. Any help?

Your model MB528LL ipod is a 2G and can only go as high as iOS 4.2.1. many apps now require 4.3 or later.
You said "will not use the WiFi connection that I have looged on to it continues to tell me that it can't use anything without a secure connection."
Just what are you doing when you get that message and what is the exact wording of the error message?

TS1398 On my ipod, it shows that it's connected to a wifi network but when i try to open safari, it does not work

On the wifi settings it shows that my ipod is connected to a network, but when I try to open safari it does not open it, because it says its not connected to wifi

You may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

Iphone connects to secured wifi network but cant surf the internet

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