IPhone could not back up to this computer
Error message when my iPhone is plugged into my laptop with iTunes program says, "...iPhone could not back up to this computer."
I was able to navigate to my backup folder after reading another post linking to the procedure. Should I delete the contents or the folder along with its contents?
Similar Messages
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why is itunes saying "iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone"
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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Getting frustarted with itunes. I had to recently do a hard reboot ny iphone and attempted to sync my phone to get m apps back. When I go to sync my phone and it says,"The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone". When I go to authorize it says it's already authorized. Help!!!!
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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I am trying to sync my iphone 4 to my computer ( Windows 7 64 bit ) so I can update my apps. when I connect my phone to the computer, a window pos up with the following . . . . . . . . .
this iphone 'colin's iphone' could not be synced because this computer is no longer authorised for purchased items that are on this phone
to authorise this computer for items purchased from the itunes store, choose store > authorise this computer OK.
I click on Store, authorise... type in apple id... type in password... click on authorise
It then says.... this computer is already authorised.... including this one, you have authorised one computer out of your available 5.
I unplug my phone and plug it in again and it does exactly the same again???
I'm just going around in circles???I found the solution to this problem
the apple service helped me actually
the best and the esiest way is to solve this problem :
create a new account (as an administator recomended)
Bonjour servises must be enabled ( go to control panel > administartive tools> sevices> Bounjour services (change the category to large icons if you dont see administartive tools )
install itunes
sign in
authorize
SYNC
it must sync normally
but if the meesage pops up that points on a particular items that could not be synced ( to ur itunes because you are not authorized for this items ) REMOVE THEM
creating a new user account shows the items wich dont let you sync your iPhone
after you REMOVE those **** items that were not authorised , you can go to your old user account and SYNC it as old kind time
was having this problem 2 weeks , and nothing helped except this was. not deleting the SC Info folder, now copying apple folder to some other mobile divce folder
REMEMBER the problem is in your iPhone , it is about the items that are in your iPhone
Thanks to Apple service
for anyone who needs othe heple you r welcome to ask
will hepl you with a pleassure cause i know how I felt this days:) -
The iPhone could not be synced because this computer is no longer...
This is not about wanting to manage music, etc. It's about my work. I have an app in development and need to load the latest IPA for testing, a process performed through iTunes, like syncing anything else. When I try and sync I get the message, "The iPhone could not be synced because this computer is no longer authorized for purchased items that are on this iPhone.
I did the research on the internet and haven't found an adequate answer. I've tried:
— Being sure I'm logged into the same iTunes account as the iPhone.
— Deauthorizing then Authorizing the computer, after which I get an alert saying the computer has been successfully authorized, resulting in the same error message again when I again try and sync.
— Removing the SC Info folder, as found in this article: http://support.apple.com/kb/TS1389 . I guess I have the only Mac that has no trace af any such "SC Info" folder anywhere in the system (OS 10.6.8).
— Logged in under every conceivable account configuration (computer admin, device account, etc...) to no avail.
I have to get this IPA imported into the iPhone. It's the same process as syncing anything else. If anyone has a solution, please send it along. Clock is loudly ticking.
Many thanks.
CayceSame problem. Did you guys find the solution?
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the iphone could not be synced because this computer is no longer authorized for purchased items
Hello 7283,
Thank you for providing the details of the issue you are experiencing with syncing your iPhone. It sounds like you computer is not authorized for some of the purchases on your iPhone.
I am not sure if you have authorized your computer, but I recommend trying that first. If you have purchases from multiple Apple IDs on your iPhone, you will need to authorize all the Apple IDs used to make purchases. Use these steps:
Open iTunes on the computer you want to authorize.
Choose Store > Authorize This Computer from the menu bar.
You may need to show the menu bar to see this option in Windows. In earlier versions of iTunes, you can access this option from the Advanced menu.
Enter your Apple ID and click Authorize.
Authorize or deauthorize your Mac or PC
http://support.apple.com/kb/ht1420
If you have already authorized your computer, I recommend reviewing the following article for additional assistance:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
message: "The IPhone could not be synced because this computer is no longer authorized for purchased items that are on this IPhone." First I have authorized the computer - several times. Second, there is nothing on my IPhone. I'm try to transfer my ITunes library from my Mac to my new IPhone. Thanks.
Well Authorize the Computer...........
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I have a problem with my itunes. I cannot transfer apps from the itunes to my iphone 4s. Any time I try to snyc itunes tells me "The iphone could not be synced because this computer is no longer authorized for purchased items that are on this iphone. To authorize this computer for items purchased from the itunes store, choose, Store > Authorize This Computer. But anytime I authorize it tells me you have authorized including this computer 2 out 5 computers. And if I try again the same story over and over again. But I have many apps on my itunes which I want to transfer. Please someone help me.
Well Authorize the Computer...........
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Hi ,
i try to update the app for the iphone but i can't error massege {the iPhone could not be synced because this computer is no longer authorised for purchased items that are on this iPhone }
i try manytime to put my email amd the password and tel me the comuter is authorised ???I do have the same problem too. I don't know recently updated itunes to 11.1 and today I tried to install a free app and this message occurs no matter what I ve tried.
I dont want to perform a master reset to iPhone yet... hope apple will come up with a fix.
iPhone 4 / iOS 6.1.3 -
Hi everyone.
I have a reoccuring issue when trying to sync my iPhone 5 to my Mac OS X 10.9.2 (all softwares are up-to-date). Everytime I try to sync my iPhone to my Mac a message pops up saying: "The iPhone "Jennifer" could not be synced because this computer is no longer authorized for purchased items that are on this iPhone".
I then followed the instructions provided with that pop up message by clicking STORE > AUTHORIZE THIS COMPUTER > LOG IN. But even when I do that, it still does not fix the solution.
I also tried signing in and out of my apple account, deauthorizing & reauthorizing my MAC, restarted my MAC & iPhone... now I have no idea what to do!
If someone knows the solution please help! I truly appreciate it.
-JenniferiTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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This first appeared on the laptop, i tried on a computer later but same error appear again. I tried almost all tips someone says it works but nothing.. I changed my Apple ID but always same problem. When i try to authorize my computer it says my computer is alredy authorized. Even deleted SC Info folder...same. If anyone knows how to fix this let me says it would be much appreciative. I don't speak english very good so I hope you understand me. Thank you.
I first called apple and they patched me to a technician who ran a test and determined that I had a virus. He gave me some price quotes and who to call. After my conversation with him, which I knew was BS btw, I immediatley called Geek Squad with whom my computer has a warranty through after they installed virus software on my new laptop (4 months old). I had a VERY long online session where they ran several virus test and found nothing. Although I was VERY happy that my computer didn't have a virus, I still had the problem of my itunes not working. After several hours, he made sure that all of my apps were down loaded, and then restored my iphone to factory settings, and sync my device. It worked perfectly and all and I mean ALL 240 apps were downloaded back onto my iphone along with my music and all of my tones. When asked why my itunes was acting in that manner the answer that I got was,"...apparently you had a correct file some where in itunes and everything had to be reset". Regardless, everything is back to normal and I don't have to get a new phone or delete itunes from my computer. Hope this helps!
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hello, i'm really tried with your itunes it really complicated to synced i try to do everything you wrote it in the website but i got the same msg
Well Authorize the Computer...........
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what happens if i receive a pop up saying: Itunes could not back up the iphone bacuase the backup could not be saved on this computer. what should I do?
Hi Suphia,
Thanks for visiting Apple Support Communities.
If iTunes isn't able to back up your iPhone, the steps in this article can help:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Best Regards,
Jeremy -
hi, l authorized my computer using iTunes and it said successful, but when l start syncing my applications l get this error: "The iPhone "My name" could not be synced because this computer is no longer authorized for purchased items that are on this phone".
May you help
ThanksTry TS1389: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases.
tt2 -
ITunes could not restore the iPhone because the backup could not be saved on this computer
Dears,
Today I planned to update my iPhone 4 to iOS7.
After update while my iPhone was connected to the computer, it didn't work and iTunes asked me to restore my iPhone before I can use it.
Well, I had to click Ok and iPhone was restore to factory settings and removed everything.
Now I went to iTunes again to restore the entire backup I created eariler for the photos, videos, contacts and everything 20+GB.
The iTunes starts the restore process but stoppes in the middle of the progress and gives the error:
iTunes could not restore the iPhone"My iPhone Name" because the backup could not be saved on this computer.
I tried 3 times but no avail.
If my C: drive is almost full and it might be the issue, can I move my backup files to another location D: drive for example and restore them to my iPhone?
Please help me.
Thank you.I get the same issue w/ an iPad that I just updated to the latest iOS. I made the backup before upgrading the iOS. Now when i try to restore that backup made 35 min or so ago, I get this error. Help!
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