Iphone could not be restored error?

Trying to do routine update on my iPhone 4.  Then was prompted to restore my phone to original settings. Went through 3 hours of that, then an error occured saying unable to restore the phone.  Now, I can't do anything with my phone.  Tried disconnecting from iTunes and restarting both my phone and mac book pro. No luck.  Tried to get help on the apple support website, but the only options were to speak to somoeone over the phone- which can't happen right now since it's not working right now. Freaked out and phone less.

From the support document that I provided you earlier:
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.

Similar Messages

  • HT201210 iphone could not be restored error no 1015

    iphone could not be restored error no 1015
    massege recieved while updating
    mobile could not start

    Search!!!!!!
    http://lmgtfy.com/?q=iphone+error+1015

  • TS1470 hi i have an iphone 4s i did an update to ios 7 , after few days i got message to update it againe to 7.0.2 but i got a message to connect my iphone to the itune.and in my computer i got a message the iphone could not be restored error occurred 29

    hi i have an iphone 4s i did an update to ios 7 , after few days i got message to update it againe to 7.0.2 but i got a message to connect my iphone to the itune.and in my computer i got a message the iphone could not be restored error occurred 29

    l3az wrote:
    ... got a message the iphone could not be restored error occurred 29
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart

  • HT201210 Iphone could not be restored error (1604).

    I updating ios6 but i can't itunes shown Iphone could not be restored error (1604) and i can't open the device.

    It also happened to me. What I did was to put my USB connector at the back of my PC (the main USB port) then I open my iTunes again and Viola, it solves my problem.

  • Failed iOS7 update -- then iPhone could not be restored error 27

    Hello community
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    HALLP

    Hi.
    Ipad 3 wifi a1314 here failed while upgrading to ios 7 over wifi. After that, it is stucked on recovery mode. Itunes is latest 11.1.3 and firewall my pc is off, antivirus off and I keep on getting error 27
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  • The iphone could not be restored error 23

    **Hello to all I have a iPhone 3gs 3.1.3 Suddenly went Network and i Switched off the devices and turn it on again prepared But not open network and mark appears cable & iTunes And worked restor but an error message appears the iphone could not be restored 23 .**
    **The iPhone still does not function with the flag whenever two devices the same problem .**
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    Error 23 is generally a hardware failure. If under warranty, make an appointment at an Apple store or contact whoever handles warranty & support where you live. If out of warranty, google third party repair shops in your area. You will not be able to restore with a hardware failure. To confirm, try restoring on a known good computer, if you get the same error message, you have a hardware failure.

  • Iphone could not be restored error 1669

    Instead of my network provider, my iPhone displays 'Searching...'. I tried to reset through my iTunes and my phone but could not due to Find My iPhone, so I went onto Find My iPhone on my computer and erased my phone thinking it would be like a factory reset. I have tried restoring the device but everytime I try I get Error 1669 and the restoration crashes on 'Restoring iPhone's Firmware' I was just wondering what I could do to get the phone back to before I erased it. Any help would be appreciated, Thanks.

    Hello, KBAKA. 
    Thank you for visiting Apple Support Communities.
    Error 1669 can be similar to error 1.  Try the troubleshooting steps for error one as outlined below.
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm yoursecurity software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Cheers,
    Jason H.

  • TS1424 when i try restore my iphone 3G, 8GiG, i get an error message, " iphone could not be restored, error 1015"

    hello:
    i have an ATT sim card in the phone, then i get this error message, Error 1015

    I got the same error as well, and what people say to me is that error 1015 is most likely caused when you have your phone hacked/unlocked unauthorized in other words like jail breaking or trying to downgrade or upgrade with means OTHER THAN  or not through upgrading through itunes or however appple authorized procedure

  • It says it needs to be connected to itunes and restored.  when i do that, it goes through the whole process then comes up with "iphone could not be restored. unknown error code (-1)".  Please help

    My brother gave me his old iphone when the touch screen went out on mine.  It's in great shape but when I received it, it says that it needs to be connected to itunes to be restored.  I have done this and it goes through the whole process then says iphone "iphone" could not be restored.  unknown error code (-1).  There is not a -1 code on the list and I have tried most of the suggestions.
    Does my sim card need to be in when I am doing this?  And any other suggestions?

    I did put it in DFU mode but its still not working, although everytime it shows your iphone needs to be restored. Kindly help.

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • The iPhone "iPhone" could not be restored. An unknown error has occured (3). How do I fix this?

    I had a problem with my iPhone 5 connecting to my service provider (verizon) and also to the internet just minutes after I had used the internet to browse before work this morning.  I tried soft reset, hard reset, and connecting to my computer, but nothing worked to get it back to normal.  I decided to do a system wipe and restore it as well, but I get that error: "The iPhone "iPhone" could not be restored. An unknown error has occured (3)."  I googled that and searched for literally 7 hours without any luck.  Any and all help is appreciated.  Thanks!

    This has just happened to me today. I have an iphone 5 on Verizon. I was using the internet on the device normally when it started. It couldn't access any online data even though it had 4 bars of service and LTE. I restarted it and it would be stuck "Searching for network". I tried wiping the phone with no luck. It gets stuck at around 99% of the firmware restore process and hangs there for about 25 minutes before itunes gives me the error described above. I tried the recover-mode restore with the same results.
    I need a working phone ASAP, this is extremely frustrating!

  • Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build

    Error Message when i try to restore my iPhone: The iPhone "iPhone" could not be restored. This device isn't eligible for the requested build. HELP PLEASE!!!!

    My Ipad and Iphone 3gs is both have issues too! I'm ready to give up! lol HELP ANYONE......

  • HT1267 While upgrading my iPhone 3 to 4.2 something went wrong and would not start at all. When tried to restore after going through th process it comes up with the message "The iPhone could not be restored. An unknown error occurred [1015]." What can I d

    While upgrading my iPhone 3GS to iOS 4.2 something went wrong and came up with the message "The iPhone could not be restored. An unknown error occurred  [1015]." Now it will not start at all. It just stays on screen with USB and the iTune picture. What can I do to get it going again. I only tried to upgrade because I was prompted to up-grade and now I am helpless. I did a backup before starting the upgrade. The error message did not tell what to do next.  Any help is very much appreciated.

    Usually that means the iPhone was hacked to unlock it from the original
    carrier .
    Updating the operating system locks it back to that original carrier
    You could try this
    http://support.apple.com/kb/TS3281
    However if the iPhone was hacked it is probably a paper weight  now
    and as this is an Apple hosted forum  you can get no further help here

  • TS3694 Can't restore and recover iPhone 4s. Keep getting The iPhone "iPhone" could not be restored. An unknown error occurred (14). Help please!

    Please help. I simply connected my iPhone 4s to my Dell laptop (Win 8) which connected to iTunes automatically (which it normally does) and was told that I needed to update my software (I believe for both iPhone OS and iTunes). I tried to update and now my iPhone won't work at all. I just keep going in circles trying to restore and recover and I keep getting the error message: The iPhone "iPhone" could not be restored. An unknown error occurred (14). All I see on my iPhone 4s screen is a cable connector, a little up arrow, and an iTunes symbol--and nothing else works.

    http://support.apple.com/kb/TS3694

  • Restore error:iphone could not be restored because the firmware file is....

    can't restore my iphone 3g, becouse this error: iphone could not be restored because the firmware file is not compatibe
    To make things wors yesterday iphone was stoped i shutdown it and when i try to turn On the apple appears for a 30 sec then disappear... and again apple appears and for 30 sec disappear...So to fix this problem i need to do restore but i cant becouse i get the error.
    Message was edited by: liskan

    The error message you are getting sounds like you have jailbroken your iPhone or have updated to iPhone OS 4.0 Beta.
    Eitherway, I would follow http://support.apple.com/kb/ts1275 for a possible solution as these steps may not work.

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