IPhone could not be updated. An unknoen error occurred

Hi,
Just bought a 2nd hand iPhone4 but can't upgrade to iOS6.
Phone details are;
     Version: 5.1.1 (9B208)    
     Model: MC605X
     Modem Firmware: 04.12.01
iTunes 10.6.3.25 on Windows 7 returns the following error when trying to update;
     - iPhone could not be updated. An unknown error occurred (3194)
Any help would be appreciated.
Cheers
--Maurice--

See this Discussion...
https://discussions.apple.com/message/19482036#19482036
From the  More Like This  section on the right.

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  • HT1414 iphone could not be restored an unknown error occurred 23

    pleas help me repair  my ip with  erro iphone could not be restored an unknown error occurred 23

    Try disabling any anti-virus software or firewalls and restore again.  Copied from http://support.apple.com/kb/TS3694:
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  • HT1766 iphone could not be restored an unknown error occurred(4013)

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    Cheers,
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    Read
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
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  • The iphone could not be restored an unknown error occurred 1013 ATTt iPhone

    AT&T iPhone 4
    Last night when I plugged my phone in to iTunes, it told me I needed to update my phone. So I tried to do it. Then it said I need to restore it. So I pressed the "restore button". After several minutes, I get a pop-up error box stating "the iphone "iPhone" could not be restored an unknown error occurred 1013". I've read other discussions with the same issue, but none of the solutions work.
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    Exact same thing happened to me. I took it to a local Apple Store and they told me the port was corroded and so they replaced the phone. I took the phone back home, plugged it into itunes, told it to restore my old contacts, and BOOM same error. Iphone could not be restored an unknown error occurred 1013.
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  • The iphone could not be restored an unknown error occurred 1013

    AT&T iPhone 4
    Last night when I plugged my phone in to iTunes, it told me I needed to update my phone. So I tried to do it. Then it said I need to restore it. So I pressed the "restore button". After several minutes, I get a pop-up error box stating "the iphone "iPhone" could not be restored an unknown error occurred 1013". I've read other discussions with the same issue, but none of the solutions work.
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    This worked for me:
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  • Im getting a prompt like..the iphone "iphone" could not be restored, an unknown error occured (21)

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    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
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    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
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    Message was edited by: Texas Mac Man

  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • HT201210 the iphone iphone could not be restored. an unknown error occurred (1015).

    the iphone iphone could not be restored. an unknown error occurred (1015).

    1015 error: There are 4 possible causes of this error:
    The activation server truly is unavailable. Rare, usually fixed within minutes.
    Your antivirus or firewall or router's firewall is blocking access to
    gs.apple.com on ports 80 and 443.
    Your iPhone is jailbroken or otherwise hacked.
    The computer you connected to during the restore/update was
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    network database was corrupted during the process.
    (Thanks to Lawrence Finch for the wording in
    https://discussions,apple.com/thread/4793244?start=90 )

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