IPhone crashed and can't be restarted or restored. Help needed.
Hi
My iPhone (2.5 years old) randomly crashed while in use and can't be restarted or restored.
The phone doesn't show up as a device when connecting to computers. Tried different cables, ports and computers.
When not connected to power I get no response from phone at all. When connected to laptop or PC it just flashes the apple symbol every 30 seconds or so. When connected to 240V charger it also flashes the apple symbol and occassionaly will move to the "activation required" screen and then the connect to iTunes screen. As soon as it is unplugged to move to computer with iTunes it goes blank again. Note battery shows as fully charged on the connect to iTunes screen.
iTunes doesn't recognise the phone as a connected device. However I have managed to use home and power buttons to get iTunes to recognise a device in recovery mode. I then start going through prompts on iTunes but eventually get a 1602 connection error. The phone seems to lose connection and starts slowly flashing the apple symbol again every 30 seconds or so.
I have upgraded iTunes to the latest version.
Any tips on how to fix this? Your help is much appreciated.
Thanks
Andy
When you mean unlock, did you mean jailbreak?
Before this happened, I was snapping a photo and then I lock my phone and put it back into my pocket. After a few minutes, I took my phone out in order to snap a photo but by then I realised my screen was black and no matter how many times i tried holding down the home and power button, my phone did not respond at all.
My phone was stolen and when I got it back from the Police, my phone was jailbreak already. I did a hard reset to factory settings through Itunes and it was working fine until this incident.
Thanks for the reply!
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