Iphone crashed and wont work
for some reason my iPhone wouldnt update so my friend gave me a website to download something then hold shift then restore and it would work and download the iphone update. But it crashed it and now it wont restore or anything. When i plug it in it says itunes has connected an iphone in recovery mode. You must restore it to use with itunes. i do and it comes up with the iphone could not be restored. An unknown error occurred (13). i have no idea what to do please help me.
Read here:
https://discussions.apple.com/docs/DOC-3141
Similar Messages
-
Iphone crashed and wont restart
i was updating my i phone o/s when it crashed and now my phone wont start or do anything ?
have you tried the hard reset you described? that means holdin power and home button for several seconds (10-20). that should probably do the trick.
if not: does itunes detect the phone? -
my iphone 5 has been destroyed and wont work or even charge but i was wondering how i could get the pictures and videos off of it to my iphone 4?
Connect the 5 to a computer and see if it is recognized. If so copy the pictures from phone. If not, you are out of luck.
-
Please help!! Going crazy. My iPad will not work connected to the wifi. I have an iPhone 4S and its working fine. Any suggestions??
If those things don't work I'd take it into the apple store and have them look at it. I've not heard of wifi antennas 'breaking' but that sure sounds like it.
I had my laptop repaired once and then the wifi stopped connecting unless I was in the same room as the router. Turns out the tech hadn't reattached the antennas. Thing is, I doubt you were in the 'guts' of your iPad so they had to have gone non-functional on their own. And beyond a normal person's ability to fix. -
My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
PLEASE HELP when I upgraded to the new firefox my old one got deleted which had all my stuff and my mac is only 10.4.11 and wont work please help!!!
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
my ipod 5 froze and wont work or anything and my home button doesnt work so i cant soft reset or anything does anyone know what to do about this?
Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says plae the iPod in Recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a dilema i use a programme called Mackeeper i accidentally moved several checked files to my trash BUT i didnt delete them,i would like to put the files back where they belong but the put back option is in grey and wont work?? i have spoken to Apple and to no avail !!!
Mackeeper moved my files to my trash so i pulled them out of my trash to my desktop it has copied them to my desktop as well as kept them in my trash!!
im so confused and things are not working properly anymore such as my google chrome for example...all my book marks are gone BUT i can go to the google file which is out of place on my desktop and view all my bookmarks data...ALL of my files still exist but they are just out of place now which is making it hard for certain options on my computer to work...
the files includeAccounts,address book plug-ins,addressbook,Adobe,AIM,Alfred,Anquet Maps,Apple,Asramsoftware,Audio,Automatically add to itunes,facebook,facebook 15-53-13-329,faxfresh,five details,flipping book photo album, font collections, fonts, forismatic,Garageband,Gimp,Google,Google 15-53-13-344,icloud,icons,idocument lite,ilife media browser,ilifepage layout,internet plug-ins,ip scanner,itext express,itunes,iweb,Keyboard layouts,Keychains,launch agents,Librarian,limit point software,logs,mail,mail 15-53-13-895,messages,metadata,mobile documents,mobiscope,moso,movie effects,mozilla,MPlayerx,mywebcamBroadcaster,Native instruments,Skype and LOADS more......
HOW do i get this stuff back to where it is supposed to go so that these programmes work properly again???? i also used delete and command but that did not work either,like i said i have not emptied my trash and ALL the info is there its just totally out of place and the put back option will not work sor some reason!!??? im running 10.8.5 imac someone PLEASE help me!!
i have not set up time machine either but i do back up to a site called backupblaze...Step 1
Remove "MacKeeper" as follows.
"MacKeeper" has only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
Failure to remove MacKeeper will result from neglecting any one of these points:
Quit MacKeeper before dragging it to the Trash.
Don't empty the Trash after dragging the application to it. Let MacKeeper delete itself.
Don't try to drag the MacKeeper icon in the Dock to the Trash.
Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.
Step 2
Restore from the last backup that predates the unwanted changes. -
I shattered my iPod and wont work. How do i send it in to receive a new one?
I shattered my iPod and wont work. How do i send it in to receive a new one?
Since I have no idea which country you are in, I suggest you click on the Store button at the top of this page and then go to your country's store. There, you can find the prices of each and every model of iPod Touch in your country's currency.
16GB - £199
32GB - £249
64GB - £329
By all means take your broken iPod into an Apple store and see if there is any discount they can offer you. -
I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
Ipad keeps crashing and wont restore
my ipad keeps crashing and wont restore can anyone help please
Try to reset the device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
My iPod got wet, I put it in a bag of rice for 4 days now the Ipod Works in my music player dock, but wont connect to pc and wont work on its own.
Greetings Socs4bill,
It seems your iPod has been exposed to liquid and is not operating properly. Based on the information you have provided, it appears your iPod needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
Hi,
I would like to ask you a question.
a month ago I bought a battery case for iPhone 5 and it worked properly until I installed iOS 7. From that day my iphone is operating normally, BUT when the battery is empty, unfortunately I can not charge additionally my iphone with the "extra battery case".
Does that mean that you did not even create a new software that supports additional battery case or it is something else?
I need your help!!,
Thank you in advance.
Sincerely,
VKThe Mophie Air is a good battery case, but doesn't offer the protection she's looking for. I suggest sticking to the Lifeproof, the iPhone has a very good battery (2-3 days moderate usage for me).
To your 2nd to last paragraph, that is false. Verizon is allowing exisiting customers to keep Unlimited Data - but will lose it once they use a subsidized upgrade. So if you buy a 4S (or LTE device for example) outright, you will keep unlimited data. Mobile hotspot may use up a bit of data, but it is a separate add-on/feature. The new Family Share plans may change that, so it's one giant center of data all devices use. -
Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?
Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.
-
I just tried to install new update and it screwed itunes up and wont work now
help
In order to help you, we need more details.
Errors?
What app?
What does "screwed up" and "wont work" mean?
Maybe you are looking for
-
I'm trying to connect my MacBook Pro running on OS 10.8.2 to a Linksys EA3500 router and when I go to click on the set up icon I get an "unsupported operating system". Any suggestions on what to do? The Linksys site is useless. Do I need some kind of
-
HT3702 can i pay my app store debt with a debit card?
can i pay my app store debt with a debit card?
-
Word processing on ipad retina?
I just purchased an ipad retina the other day and I realize there's no app for Microsoft word, however I do need to work on my word documents on ipad at times and I'm just wondering if there's any way to synchronize Microsoft office on Mac with word
-
Stored Procedure w/ binary data parameter problems in Visual Basic
Howdy all. I am having a problem calling stored procedures with a BLOB parameter. I have tried changing the paramater other data types to see if it would work, but with no success. I am calling the stored procedure from Visual Basic using ADO. I am u
-
Hot to get an item price for workplan resources?
Hello, I have a Question, Is there a way to obtain an item price (from requisition, quotation or purchase order) and link it as a rate for material items on the workplan resource. Or maybe assign resources to a workplan, then create the requisition a