Iphone crashed lost music and now computer won't recognize it
Hello everyone!
So I was updating my iphone 5 (iOS 8 for sure, i think 8.1) and was adding some music when i thought i might not have enough space on my iphone. So on my iphone I deleted music and a few movies FROM the iphone, not in iTunes. My music app froze and then crashed. When i went back into the app all my music was gone except my 120 odd songs I actually purchased from iTunes. This has happened to me before and the fix was just to leave the iphone plugged into my computer and all the music would return in 20 odd minutes or so. Well after this crash my computer wouldnt recognize my iphone... some of my music came back but not even close to all (went from 5000 songs to right around 1200). Ive tried all the fixes ive read about. Restarting iphone and computer, re-installing itunes, tried a different cord, and a just about every fix possible using the device manager (i use windows 8.1). Something interesting about after it crashed was that the syncing arrows that spin around in a circle in the top left of the phone while syncing is taking place were spinning for like 12 hours after being unplugged from my computer... weird stuff. The only time I can even get my computer to recognize my iphone is even plugged in and is trying to connect is when I leave it plugged in and do a hard reset (holding down home and screen lock button) and then it recognizes it for like 10 seconds - says error code 43 and then will never reappear until I do another hard reset. I really dont know whats going on and as far as I can tell, im the first to have this type of problem, hopefully not but really appreciate any help you guys can give.
Hello , Willy_D
Welcome to the Apple Support Communities!
I understand that you have an issue where your Windows computer is not longer recognizing your iPhone in iTunes. I also realize you have already completed a lot of great troubleshooting. I would first recommend, to ensure all steps have been completed, reading over the attached article and working through any steps that you have not yet completed.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Please let me know if the issue continues so that we can continue troubleshooting.
Have a great day,
Joe
Similar Messages
-
Updated to iTunes 10.1 and Now Computer Won't Recognize iPhone
I updated to iTunes 10.1 last night after I plugged in my phone and iTunes prompted me to. After doing so, I restarted my computer, plugged my phone back in, and now I get the message "USB Device Not Recognized" and my phone doesn't show up in iTunes. It does, however, charge while plugged in. The computer just doesnt' recognize it. I've followed the Apple page on what to do if there are driver issues. So I've uninstalled iTunes and all the other components, reinstalled, opened Device Manager and uninstalled and reinstalled the driver from there, have tried to update, but when I do, the C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers folder does not exist.
I am running Windows 7, and I have an iPhone 3Gs running iOS4.1.
Anyone have any suggestions on how to fix this? I'm out of ideas.
Message was edited by: vandenmor86Well, I figured it out. My sync cable was the problem, apparently. I just used a different sync cable and it magically downloaded the driver with no problem and itunes popped right up. Figures, eh?
-
my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.
Intel-based Macs: Resetting the System Management Controller (SMC)
-
I had to reformat my computer and now itunes won't recognize my iphone. How can I fix this?
iOS: Device not recognized in iTunes for Mac OS X
iOS: Device not recognized in iTunes for Windows -
Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help
My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
Rebeccaspe31, were you able to resolve your issue? If so how? -
iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:
After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?
If you had previously been backing up to iCloud (or a computer with iTunes), you would possibly have a backup. That said, if you can't turn the phone on, you cannot create a backup of the device now. Sorry.
-
My iphone 4s fell down and now it won't open
Hello! So, my iPhone 4s fell down and now it won't open. I've tried to turn it on by holding simultaneously the home and lock button but nothing happens. I've plugged it in to its charger but all it does is vibrating constantly. Any suggestions?
Could be hardware damage.
Take your iPhone in for service. -
I plugged in my brand new nano to my husbands desktop to get it registered, but had a problem mid way through when I tried to used an apple login that already existed. Now it's not registered and the computer won't recognize my device. How do I fix this?
iPod not recognized in 'My Computer' and in iTunes for Windows
Call U.S. iPod and Mac technical support: 1-800-APL-CARE (1-800-275-2273) to register your iPod Nano. -
I recently reinstalled iTunes, and now it won't recognize my iphone so I'm not able to sync the phone with iTunes. How do I fix this?
It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.
-
My iphone 5 was 'restored' and now it won't sync with my mac calendar
my iphone 5 was 'restored' and now it won't sync with my mac calendar
Have you tried resetting your device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the "Slide to Unlock" screen redisplays, see if your issue is resolved.
Cheers,
GB -
My iphone was fully charged and now it won't turn on or do anything
My iphone was fully charged and now it won't turn on or do anything
I'm sorry, it seems that the problem is that my phone WON'T restore. I just tried restoring again and it keeps giving me the 2001 error. Help.
-
I just upgraded macbook to SnowLeopard 10.6.3 and now itunes won't recognize my iphone. I tried turning everything off and restarting. I have the latest version of itunes. If I have to reset the phone (and ipod touch), what does that mean? Will I lose anything? How long will it take? thanks
Start iTunes. Make sure you really are running the version you think you are. Sometimes people end up with two copies, different versions.
Mac OS X v10.6: iOS device not recognized in iTunes after restart - http://support.apple.com/kb/TS3540
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X - http://support.apple.com/kb/TS1591
Troubleshooting iTunes installation on Mac OS X - http://support.apple.com/kb/HT2311 - read section on Opening iTunes for information about running multiple copies of iTunes.
You say you are running Snow Leopard 10.6.3. That version will not run the latest iTunes which requires 10.6.8 If you need iTunes 10.7 you have to be running 10.6.8
Mac OS X 10.6.8 Update Combo v.1.1 - http://support.apple.com/kb/DL1399
Message was edited by: Limnos -
My new Dell PC running Windows 8 does not recognize my iPad or iPhone. Worked OK for iPhone for months but would not work for new iPad. I removed /relaoded iTunes and now it won't recognize either iPad or iPhone. Got any suggestions?
Hi there Lizabethfromaz,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W. -
Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library. It isn't. How do I fix this?
If no backup exists....
Recover media from iPod
See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
tt2
Maybe you are looking for
-
Itunes 10.6.1 does not open- Windows XP
Good Evening Gang, I recently reinstalled windows XP and downloaded the new itunes 10.6. Itunes starts with the end user agreement and does not open after I accept. I have tried everything and nothing seems to work and I cannot sync any of my apple d
-
Transferring photos from PC to i pad
hi there, i have an i pad 2 16g and iphone 16g. space is limited so i want different apps and stuff on each one. i wanted to store a lot of photos on i pad. i have lots of photo folders on my PC and want to transfer some but not all photos from these
-
Hi, I am trying to do a very basic cross dissolve in final cut pro 10.1.3. One thing I have noticed is that al a lot of my icons in the transitions sections are black. Is this normal? I can' t find much on this. When I drag the transition onto the cl
-
We've had a weird problem on the last two projects, which is that audio recorded through the voiceover tool develops sound bumps or clicks after being rendered. The files play normally in the viewer with no problems whatsoever. But when we put them i
-
It seems the trackpad on PowerBook G4 is not working quite correctly. Contact around the edges seem to move the cursor quickly, but the center and bottom moves the cursor much more slowly. Am I seeing things?