Iphone crashes and 10.6.3

following up some application crashes i noticeed that my log folder contains reports of 94 iphone crashes from 10.6.2 and 10.6.3.
I have never noticed any problems and did not see an onscreen report for any of these "crashes".
does anyone know what this means.? my iphone works perfectly.

First, your iPhone is NOT running iOS 10.6.3.
Second, basic troubleshooting steps are restart, reset, restore from backup, restore as new device. Have you been through ALL these troubleshooting steps?

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Iphone Crashing and Freezing

Hi! I'm mostly looking to see if I have a lemon or if others are experiencing the same problems I have been having with my iphone. My iphone crashes and freezes several times daily. I have to reboot at least once a day, and often more than that. I've already sent the iphone to apple for repairs, and it came back with the exact same issue. I could live with the $200 dollar decrease in cost, but for that extra 200 dollars, I would love an iphone that is reliable!
Most of the other users I've seen here seem to be experiencing only intermittent crashing, and specifically of utilities...they usually find themselves back in the start screen. My phone is freezing...literally no brain activity. Please let me know if you have the same problems.

I am not sure that you should be subjected to the Freezing and Crashing on a continued basis as you describe.
As I have said before, Resetting and Restoring merely bypasses the fact that you are not fixing the problem but in fact putting a Band Aid on a mortal wound. These freezes are associated with a malfunction in the iPhone, whether it be software or hardware, it is a iPhone problem.
You should get down to the Apple Store and tell them what is happening and either get a replacement or assistance in helping you get your iPhone sent to Applecare.
I would not wait.
mikeab

HT201210 please my iphone crashed and i restore it for the same ios 2 times can i restore it again ?? because it crashed an other time is there any way to restore it?

please my iphone crashed and i restore it to the same ios for two times but it crashed again can i restore it again? is there any way to restore it? i really want it please i need help. and thanks for the apple team.

What do you mean it is crashing? Any errors?
The device can be restored as many times as you like, there are no limits.
Have you tried a restore as new?

IPhone crashes and not turning back on

Hi to all of you.
First I wanna apoligize if I'm posting this in the wrong discution board, I am new here
So, here's my problem. I have an iPhone 3GS with iOS 4.0.1. I got the phone last summer, with iOS 3 point something, and I updated it to it's current iOS. I also unlocked it and jailbroke it, because that was the only way i could use it here in Macedonia.
Anyway, the phone worked perfectly for like a year until a while ago when it started crashing and not turning back on.
For example, I'm leaving the phone to charge trough the night(as usual), then I'm using it for listening to music for like half an hour on my way to college. Now the interesting thing...the phone crashes after like half an hour of usage time, and that's usualy at over 90% of baterry, or just over 80%.
Nevermind, the thing is, after it crashes, there is no way you can turn it back on, even though it had, let's say, 87% of battery power. When I try to turn it back on, the apple logo comes out like usual and fades away after a short while. If I continue trying it's gonna be the same thing, or even it's gonna show that red baterry bar telling me that I have to plug the phone to charge. And when I do that, the phone turns back on and it shows that it has like 60% of battery power(***?) or even less than 5%, it depends on the mood of my iPhone -.-
And if somehow I manage to turn on the phone without plugging it in, when I go to check the usage stats, it says "Usage time will be shown after iPhone is fully charged"
So, my question is, what should I do? Is it the battery? Should I get a new one, or maybe should I update my iOS?
I just want to mention that if I update my iOS, I HAVE to unlock the phone if I wanna use it here.
Sorry if I took you a lot of time explainig my problem.
Any help will be appreciated

These are signs of faulty battery. Battery replacement at Apple Store is $80, and you will get perfect working iPhone 4 same as your current iPhone, except it will be working. Make Genius Reservation and take to Apple. Or have battery replaced elsewhere.

Random iPhone crashes and reboot loop after iOS 7 upgrade

Hi all
Since I upgraded my iPhone to iOS 7, I suffer from random crashes/resets, where my iPhone reboots and enters a reboot loop (Apple logo, black screen, reboot, Apple logo, black screen, reboot, etc) that I can only exit by restoring the device (resetting doesn't help).
Some more information
a) The device: iPhone 4, 32 GB, has never been jailbroken, and has never shown any similar issues before.
b) The crashes/reboots: I haven't been able yet to find a pattern when and why they happen. I had reboots when searching for an app, when pluging in the wall charger, when entering the access code, and even when doing nothing at all (iPhone in my pocket). The only constant is the reboot loop after the crash.
c) What I tried so far: I restored the device several times, using normal restore (with the iTunes logo) and DFU mode (black screen). After that, I recovered from a recent backup (takes some hours), and everything is ok again - for some hours, until the next crash and reboot loop. I also set up the device as a new phone, and there it seems stable, so I exclude a hardware issue. I tried quite a few of the advices that I found when googling for reboot loops: reset all settings (this led to an another immediate crash and reboot loop), disable app background refresh, etc.
I've been using this device for my daily business. With the current instability (and the couple of hours it takes to bring it back to life again), it became more or less useless. I wish I could downgrade again (I know that I can't). My assumption is that either iOS 7, or some incompatible app or some corrupt setting is causing this situation. But I don't know how to proceed to isolate and eliminate the issue. I really would like to avoid setting up everything from scratch again.
Any advice is greatly appreciated!

All,
First of all, sorry for my half-finished post above. While typing, I was interrupted, and by reflex I hit CMD-S. Unfortunately, the stupid interface of Apple's support website interpreted that as a submit command. I tried to complete my text with the update function, but when finally hitting the submit button, I got an error message, and all my updated text was gone... No way to bring it back, and also no way to delete the half-baked posting. Quite frustrating.
Now, to complete what I started above:
In my case, the problem definitely had something to do with the springboard process (an iOS system 'app' that manages the iOS homescreens) and the watchdog process (another iOS system 'app' that monitors certain things on your phone and that can initiate a restart when it thinks the phone is frozen). In the folder '/Users/<your account>/Library/Logs/CrashReporter/MobileDevice/<your phone>' I could see what caused my crashes; they were all 'stack+SpringBoard' and the reason in these crash log files was 'Watchdog timeout'.
The following two forum posts helped me:
https://discussions.apple.com/thread/1676330?start=30&tstart=0
https://discussions.apple.com/message/20794982#20794982
I'm quite sure that my issues had to do with the 'application map' that is mentioned in the above posts. So far, Ive been thinking that it was just too large (as in the case of Andi1996 [second link above]), but jmbladen's observation seems not to support this. So, the absolute number might not the source of the problem, but I still assume that something went wrong with my application map during the upgrade from iOS6 to iOS7. I remember having stability problems before, as soon as all my 10 home screens were full of apps and newly downloaded apps would generate additional pages (only visible via iTunes). Considering that there are some fundamental changes to how we can organize apps within folders in iOS 7, it can well be that the springboard process just wasn't able to cope with my application map correctly within the 120 seconds before the watchdog process restarts the phone. My massive cleanup action must have fixed this somehow.
@jmbladen: I'm only using iCloud for the 'find my phone' functionality, so all the backup & recovery was done via iTunes from my local harddisk. And there was no temporal pattern for my crashes before. You might suffer from the same symptoms, but probably not because of the same cause.
My advice for anyone affected by random crashes and a reboot loop is to check out the directory with the CrashReporter logs mentioned above to find out what app or process causes the crash. If it's the springboard and watchdog problem, then you should try to clean up your home screens (from iTunes). Maybe the absolute number of apps is not that important, but make sure that you reduce the number of screens. And then sync and backup before you start using the phone again. In my case it helped.
Hope this helps someone else too.
P.S. Once you know the right keywords to search for, you find forum postings back to 2008 / iOS 2 describing exactly the same problem. This reboot loop is a very nasty issue, and it is hard to understand that Apple still hasn't been able to address this, or at least provide some better help on how to get out of it again.

Iphone crashed and will not start up.

My phone crashed and now when I try to start it the Apple start-up screen comes up but then goes away and the phone does not start-up. I have tried reseting about a dozen times.

Connect it to iTunes and do a Restore per manual.
You may need to put it in the DFU mode per this site:
http://www.iclarified.com/entry/index.php?enid=1034
Good luck!
Phil

My iphone crashes and My mobile presses alone numbers on the keypad

My mobile presses alone numbers on the keypad and is crashes

Greetings angryantaloupe82,
It seems your iPhone is resetting itself and you are unable to restore it. Based on the information you have provided, it appears your iPhone needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
iPhone Repair and Service - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

Iphone crashed and wont restart

i was updating my i phone o/s when it crashed and now my phone wont start or do anything ?

have you tried the hard reset you described? that means holdin power and home button for several seconds (10-20). that should probably do the trick.
if not: does itunes detect the phone?

IPhone crashed and can't be restarted or restored. Help needed.

Hi
My iPhone (2.5 years old) randomly crashed while in use and can't be restarted or restored.
The phone doesn't show up as a device when connecting to computers. Tried different cables, ports and computers.
When not connected to power I get no response from phone at all. When connected to laptop or PC it just flashes the apple symbol every 30 seconds or so. When connected to 240V charger it also flashes the apple symbol and occassionaly will move to the "activation required" screen and then the connect to iTunes screen. As soon as it is unplugged to move to computer with iTunes it goes blank again. Note battery shows as fully charged on the connect to iTunes screen.
iTunes doesn't recognise the phone as a connected device. However I have managed to use home and power buttons to get iTunes to recognise a device in recovery mode. I then start going through prompts on iTunes but eventually get a 1602 connection error. The phone seems to lose connection and starts slowly flashing the apple symbol again every 30 seconds or so.
I have upgraded iTunes to the latest version.
Any tips on how to fix this? Your help is much appreciated.
Thanks
Andy

When you mean unlock, did you mean jailbreak?
Before this happened, I was snapping a photo and then I lock my phone and put it back into my pocket. After a few minutes, I took my phone out in order to snap a photo but by then I realised my screen was black and no matter how many times i tried holding down the home and power button, my phone did not respond at all.
My phone was stolen and when I got it back from the Police, my phone was jailbreak already. I did a hard reset to factory settings through Itunes and it was working fine until this incident.
Thanks for the reply!

Iphone crashes and goes back to main menu

my iphone has begun crashing when i play music and then try to go to the phone or safari apps. the whole phone doesn't crash but the music stops abruptly and it goes to the main menu instead of where i want it to go. i've seen a few other posters with this problem but wanted to let others know that it's not so isolated an incident.

If resetting and power cycling the iphone does not resolve the issue, you might want to restore the iphone.
Here is a link to an article on the Apple support site the will help in restoring the iphone.
http://docs.info.apple.com/article.html?artnum=305744

Iphone crashed and wont work

for some reason my iPhone wouldnt update so my friend gave me a website to download something then hold shift then restore and it would work and download the iphone update. But it crashed it and now it wont restore or anything. When i plug it in it says itunes has connected an iphone in recovery mode. You must restore it to use with itunes. i do and it comes up with the iphone could not be restored. An unknown error occurred (13). i have no idea what to do please help me.

Read here:
https://discussions.apple.com/docs/DOC-3141

Iphone crashing and deleting firmware

my iphone has now crashed for the second time.
it say to connect to itunes and i have to recover it, (second time)
i have reset it and now my iphone 3gs keeps restarting itself
and i have to recover it again
and i have no service
and no wifi
pls help!!!!

I am not sure that you should be subjected to the Freezing and Crashing on a continued basis as you describe.
As I have said before, Resetting and Restoring merely bypasses the fact that you are not fixing the problem but in fact putting a Band Aid on a mortal wound. These freezes are associated with a malfunction in the iPhone, whether it be software or hardware, it is a iPhone problem.
You should get down to the Apple Store and tell them what is happening and either get a replacement or assistance in helping you get your iPhone sent to Applecare.
I would not wait.
mikeab

IPhone crashes and iCloud accound desappears

Hi there.
My iPhone 4s with iOS7 crashed on saturday, black screen was totally freezed for two days, even charging the phone. I used iCloud this morning to retrieve some backup data from my agenda, contacts etc. This afternoon iCould was completely unaccessible, they say it's not configured with any device "yet".
Now the iPhone has been plugged into the laptop and works again, still can't access the iCloud backup though.
Data is still on the phone so I guess I should just re-establish the cloud service...?

I suspect your wife either misinterpreted what the genius was trying to tell her or the genius she dealt with is not quite up to snuff.
When you see problems like yours, that are software, not hardware, & you find that the backup of a previous phone was restored to the new phone, this almost always means corruption in the backup. Restoring from a corrupt backup will merely continue to restore the problem. What the genius "may" have been trying to suggest is to delete your existing iCloud backup; restore the phone as a "new" device in iTunes; follow that by syncing your content back to the phone. You can then backup to either iCloud, iTunes, or do both.

My iphone crashed and lost all data. how do i upgrade the operating system then sync with itunes?

My iphone 3g crashed. My calendar and contacts don't appear on itunes. how do i sync with itunes? should I upgrade operating system first? how to do that?

"My calendar and contacts don't appear on itunes. "
Your calendar ond contacts should be on your computer in whatever program you have selected to sync.
"how do i sync with itunes? "
You sync as you always have.
"should I upgrade operating system first? "
If you like.
"how to do that?"
Open itunes, cconnect iphone. Itunes should tell you if there is an update avilable or you can click Check for Updates.

Recently lost lots of data and purchases due to Iphone crashing and I had not backed up since Oct. Surely there is a way to recover "lost" PURCHASED music, apps, audiobooks from ITunes, afterall I did pay for these items! Appreciate any suggestions!

I've recently lost lots of data and purchases due to Iphone 4 crashing... Surely there is a way to recover "lost" music, apps, and audiobooks which I PURCHASED from ITunes in the last 1.5 months...? Greatly appreciate any suggestions or direction in this matter!

Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States."
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Iphone crashes and 10.6.3

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