IPhone crashes and iCloud accound desappears

Hi there.
My iPhone 4s with iOS7 crashed on saturday, black screen was totally freezed for two days, even charging the phone. I used iCloud this morning to retrieve some backup data from my agenda, contacts etc. This afternoon iCould was completely unaccessible, they say it's not configured with any device "yet".
Now the iPhone has been plugged into the laptop and works again, still can't access the iCloud backup though.
Data is still on the phone so I guess I should just re-establish the cloud service...?

I suspect your wife either misinterpreted what the genius was trying to tell her or the genius she dealt with is not quite up to snuff.
When you see problems like yours, that are software, not hardware, & you find that the backup of a previous phone was restored to the new phone, this almost always means corruption in the backup. Restoring from a corrupt backup will merely continue to restore the problem. What the genius "may" have been trying to suggest is to delete your existing iCloud backup; restore the phone as a "new" device in iTunes; follow that by syncing your content back to the phone. You can then backup to either iCloud, iTunes, or do both.

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You should get down to the Apple Store and tell them what is happening and either get a replacement or assistance in helping you get your iPhone sent to Applecare.
I would not wait.
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Hi all
Since I upgraded my iPhone to iOS 7, I suffer from random crashes/resets, where my iPhone reboots and enters a reboot loop (Apple logo, black screen, reboot, Apple logo, black screen, reboot, etc) that I can only exit by restoring the device (resetting doesn't help).
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All,
First of all, sorry for my half-finished post above. While typing, I was interrupted, and by reflex I hit CMD-S. Unfortunately, the stupid interface of Apple's support website interpreted that as a submit command. I tried to complete my text with the update function, but when finally hitting the submit button, I got an error message, and all my updated text was gone... No way to bring it back, and also no way to delete the half-baked posting. Quite frustrating.
Now, to complete what I started above:
In my case, the problem definitely had something to do with the springboard process (an iOS system 'app' that manages the iOS homescreens) and the watchdog process (another iOS system 'app' that monitors certain things on your phone and that can initiate a restart when it thinks the phone is frozen). In the folder '/Users/<your account>/Library/Logs/CrashReporter/MobileDevice/<your phone>' I could see what caused my crashes; they were all 'stack+SpringBoard' and the reason in these crash log files was 'Watchdog timeout'.
The following two forum posts helped me:
https://discussions.apple.com/thread/1676330?start=30&tstart=0
https://discussions.apple.com/message/20794982#20794982
I'm quite sure that my issues had to do with the 'application map' that is mentioned in the above posts. So far, Ive been thinking that it was just too large (as in the case of Andi1996 [second link above]), but jmbladen's observation seems not to support this. So, the absolute number might not the source of the problem, but I still assume that something went wrong with my application map during the upgrade from iOS6 to iOS7. I remember having stability problems before, as soon as all my 10 home screens were full of apps and newly downloaded apps would generate additional pages (only visible via iTunes). Considering that there are some fundamental changes to how we can organize apps within folders in iOS 7, it can well be that the springboard process just wasn't able to cope with my application map correctly within the 120 seconds before the watchdog process restarts the phone. My massive cleanup action must have fixed this somehow.
@jmbladen: I'm only using iCloud for the 'find my phone' functionality, so all the backup & recovery was done via iTunes from my local harddisk. And there was no temporal pattern for my crashes before. You might suffer from the same symptoms, but probably not because of the same cause.
My advice for anyone affected by random crashes and a reboot loop is to check out the directory with the CrashReporter logs mentioned above to find out what app or process causes the crash. If it's the springboard and watchdog problem, then you should try to clean up your home screens (from iTunes). Maybe the absolute number of apps is not that important, but make sure that you reduce the number of screens. And then sync and backup before you start using the phone again. In my case it helped.
Hope this helps someone else too.
P.S. Once you know the right keywords to search for, you find forum postings back to 2008 / iOS 2 describing exactly the same problem. This reboot loop is a very nasty issue, and it is hard to understand that Apple still hasn't been able to address this, or at least provide some better help on how to get out of it again.

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1) I have 3 iphone 3gs phones (2 16gb and 1 8gb) all updated to iOS 5.0.1.
2) I added the 8Gb device to my itunes account and icloud this weekend and then I decided to make another itunes account for that phone and seperate it from the other 2 phones as it is used by another family member who does not need to be connected through icloud to the other 2 phones.
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Thanks Apple for making my life more difficult

Gpameathead wrote:
I have backed up my iPhone since I got it.
How to BackUp > http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Gpameathead wrote:
.. get my songs back on my phone?
Download Past Purchases > http://support.apple.com/kb/HT2519

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Hi to all of you.
First I wanna apoligize if I'm posting this in the wrong discution board, I am new here
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Check you aren't hiding them.
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IPhone crashes and iCloud accound desappears

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