IPhone crashes during backup before 1.1.2 update installation

My iPhone is crashing during the beginning of the backup phase before installing v1.1.2. It will freeze up my phone, disconnect from iTunes, & eventually restart again.
I have it plugged into a USB 2.0 port and there are no bent pins. I have Bluetooth and WiFi OFF. I closed all other open applications on my computer including iPhoto. I am currently running MAC OS X 10.4.11 and using the newest version of iTunes (v7.5).
What are my other options do I have to resolve this issue?

My iPhone does the same thing.
By comparison, my iPod has no trouble with syncing contacts,
photos, etc. but when attempting to update the iPhone,
it starts the backup phase as seen in the iTunes window,
the iPhone screen is dark. Then suddenly, the phone will beep,
its screen flashes, and we get a gray apple on the iPhone screen.
I have tried eliminating the dock. Tried two separate USB cables,
and tried the update from two different computers. Always the same result.
I have not tried to restore the iPhone, as I do not want to lose
all the phone call information. It seems to be working ok at the 1.1.1
SW level.

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My iphone crashed during the update and now it wont recover.

My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
can anyone help?

How many times have you tried...?
Some Users have reported that as many as 8 or 9 attempts were necessary before success.
See Here > http://support.apple.com/kb/HT1808
Be sure to Follow ALL the Steps...

TS3694 my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

my iphone crashed during update now i have to restore but dont have my latest photos backed up ? i have a picture of itunes with the usb on my screen and cant go any further? is there a way to get it back without the update?

http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
worth looking at for the future to understand backing up etc

Itunes crashed during backup and I can't get help from apple support on the

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Apparently there are some bugs in the latest itunes. DO NOT USE ITUNES TO BACKUP YOUR LIBRARY! UNLESS IT COMPLETES THE BACKUP, ITUNES IS NOT SMART ENOUGH TO FIGURE OUT WHICH FILES WERE BACKED UP. TECH SUPPORT DOES NOT KNOW HOW TO MAKE ITUNES KNOW WHAT FILES WERE BACKED UP SO IT CAN CONTINUE FROM WHERE IT LEFT OFF. AFTER 41 CDS WORTH OF BACKUPS, ITUNES CRASHED AND IT TRIED TO CANCEL THE BACKUP BUT NEVER FINISHED DOING THAT.
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Iphone crashed during update...

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Message was edited by: mdpalmer

Restore from Backup in iTunes would recover them.

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I am too trying to update my phone. i wish i hadnt now as its more hassle than its worth!
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What should I one do when instance crashes during user-managed hot backup?
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Message was edited by:
Pedro Alvarez

What should I one do when instance crashes during user-managed hot backup? well, you can try this...
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Since I updated to iOS 8.1.1, my iPhone has been crashing infrequently, in: Blue screen, Apple logo, back to blue screen, Apple logo, etc. This would solve itself after an hour or two (sometimes more), and the phone would then be useable again.
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HEy dear,
for take your device to recovery mode you have to hold home and power then release the power and hold the home for 10 second. Then the iTunes will apear.
BUt for DFU mode you have to hold the home button until the itunes recognize your device and be availabe on your iTunes but there wont be any iTunes logo on your iPhone screen everything will be black on your iPhone. Try restoring your iPhone in DFU mode.

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I ran Disk Utility and repaired permissions with the following results:
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1/24/08 6:23:17 PM Disk Utility[362] Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
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Starting standard backup
Backing up to: /Volumes/Time Machine Backup /Backups.backupdb
Error parsing SystemMigration.log to determine source volume of system migration.
No pre-backup thinning needed: 198.26 GB requested (including padding), 431.11 GB available
Waiting for index to be ready (101)
backupd(317,0xb0185000) malloc: * mmap(size=2720010240) failed (error code=12)\n* error: can't allocate region\n* set a breakpoint in mallocerrorbreak to debug
backupd(317,0xb0185000) malloc: * mmap(size=2720010240) failed (error code=12)
* error: can't allocate region
* set a breakpoint in mallocerrorbreak to debug
terminate called after throwing an instance of 'std::bad_alloc'
what(): std::bad_alloc
2010-04-21 22:44:23.453 ReportCrash[320:1207] Saved crash report for backupd[317] version ??? (???) to /Library/Logs/DiagnosticReports/backupd2010-04-21-224423localhost.crash

Going to give the hardware test a run to see what it comes back with. I am quite confused as I am not seeing any other issues with the computer.
I have been working on computers for years and still do it for a living and can't figure this out for the life of me (The reason I use a mac is because I deal with PC issues all day long). I honestly am considering doing the actual complete wipe and reinstall even though its probably not going to help. I'm at a loss here and its frustrating because I deleted all my old backups as I originally thought it was the HD causing the problem and tried formatting the drive.
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Crash Log:
Process: backupd [225]
Path: /System/Library/CoreServices/backupd
Identifier: backupd
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-04-22 19:16:59.553 -0600
OS Version: Mac OS X 10.6.3 (10D578)
Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 2
Application Specific Information:
abort() called
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x94b632fa machmsgtrap + 10
1 libSystem.B.dylib 0x94b63a67 mach_msg + 68
2 com.apple.CoreFoundation 0x968f800f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x968f70f4 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x968fd034 CFRunLoopRun + 84
5 backupd 0x0001067d 0x1000 + 63101
6 backupd 0x00005f59 0x1000 + 20313
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x94b89b42 kevent + 10
1 libSystem.B.dylib 0x94b8a25c dispatch_mgrinvoke + 215
2 libSystem.B.dylib 0x94b89719 dispatch_queueinvoke + 163
3 libSystem.B.dylib 0x94b894be dispatch_workerthread2 + 240
4 libSystem.B.dylib 0x94b88f41 pthreadwqthread + 390
5 libSystem.B.dylib 0x94b88d86 start_wqthread + 30
Thread 2 Crashed:
0 libSystem.B.dylib 0x94bd04be _semwait_signalnocancel + 10
1 libSystem.B.dylib 0x94bd03a2 nanosleep$NOCANCEL$UNIX2003 + 166
2 libSystem.B.dylib 0x94c4b2f2 usleep$NOCANCEL$UNIX2003 + 61
3 libSystem.B.dylib 0x94c6c9a8 abort + 105
4 libstdc++.6.dylib 0x98c8cfda _gnu_cxx::__verbose_terminatehandler() + 433
5 libstdc++.6.dylib 0x98c8b17a _cxxabiv1::_terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x98c8b1ba _cxxabiv1::_unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x98c8b2b8 _gxx_exception_cleanup(_Unwind_ReasonCode, UnwindException*) + 0
8 libstdc++.6.dylib 0x98c8b658 operator new(unsigned long) + 101
9 libstdc++.6.dylib 0x98c8b703 operator new[](unsigned long) + 17
10 com.apple.DesktopServices 0x903096c4 TCFURLInfo::CopyExtendedAttribute(char const*, __CFString const*, int, __CFData const**) + 430
11 com.apple.DesktopServices 0x902c965b TCFURLInfo::CopyExtendedAttributes(__CFArray const*&, __CFArray const*&, unsigned long) const + 713
12 com.apple.DesktopServices 0x902c8e86 TCopyItem::TCopyItem(unsigned long, TCopyQueue*, TCountedPtr<TCFURLInfo>, TCountedPtr<TCFURLInfo>, TCopyBuffer*, unsigned long) + 454
13 com.apple.DesktopServices 0x902c89d2 TCopyReader::GetNextItem() + 1792
14 com.apple.DesktopServices 0x902c704a TCopyReader::Read(unsigned long long, TCountedPtr<TCFURLInfo> const&, TCountedPtr<TCFURLInfo> const&) + 166
15 com.apple.DesktopServices 0x902fd8ff TFSCopyOperation::CopyToTarget() + 613
16 com.apple.DesktopServices 0x902ffb00 TFSCopyOperation::DoCopy(TCountedPtr<TCFURLInfo> const&) + 780
17 com.apple.DesktopServices 0x90300170 TFSCopyOperation::Run() + 174
18 com.apple.DesktopServices 0x902f5a05 _NodeOperation + 438
19 backupd 0x0001978c 0x1000 + 100236
20 backupd 0x00018c90 0x1000 + 97424
21 backupd 0x0001325b 0x1000 + 74331
22 backupd 0x0000d96e 0x1000 + 51566
23 backupd 0x000089a3 0x1000 + 31139
24 com.apple.Foundation 0x934398dc -[NSThread main] + 45
25 com.apple.Foundation 0x9343988c _NSThread__main_ + 1499
26 libSystem.B.dylib 0x94b90a19 pthreadstart + 345
27 libSystem.B.dylib 0x94b9089e thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x94b91262 _semwaitsignal + 10
1 libSystem.B.dylib 0x94b90f1e pthread_condwait + 1191
2 libSystem.B.dylib 0x94b92bb8 pthreadcondwait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x94598aee TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9458443d TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x9457fe0f MPWaitOnQueue + 250
6 com.apple.DesktopServices 0x902c7ce1 TCopyQueue::Dequeue() + 69
7 com.apple.DesktopServices 0x902c7642 TCopyWriter::GetNextItem() + 42
8 com.apple.DesktopServices 0x902c730f TCopyWriter::Write() + 131
9 com.apple.DesktopServices 0x902c6c25 TCopyWriter::WriteTaskProc(void*) + 75
10 ...ple.CoreServices.CarbonCore 0x94563eb6 PrivateMPEntryPoint + 68
11 libSystem.B.dylib 0x94b90a19 pthreadstart + 345
12 libSystem.B.dylib 0x94b9089e thread_start + 34
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0x0000003c ebx: 0x94bd0309 ecx: 0xb010008c edx: 0x94bd04be
edi: 0xa0639b10 esi: 0xb01000e8 ebp: 0xb01000c8 esp: 0xb010008c
ss: 0x0000001f efl: 0x00000247 eip: 0x94bd04be cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xffe2aa10

IPhone crashes during backup before 1.1.2 update installation

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