IPhone crashes during restoring. What should I do?

I was busy restoring my iphone 3G but I had no idea that iTunes will demand that your sim-card that was in the iPhone at the first you bought it. And unfortunately I have lost this sim-card, so my phone is kind of dead right now.

iTunes is responsible for making sure your phone gets activated properly, and therefore needs the sim card. You can take the phone to AT&T and give them your account information. They will give you a brand new sim for the device. Then try to restore with the SIM in. Should work fine after this.

Similar Messages

  • IPhone crashes during restore

    I have an iPhone 5s, bought 14 months ago (without Apple Care, so out of warranty).
    Background Information:
    Since I updated to iOS 8.1.1, my iPhone has been crashing infrequently, in: Blue screen, Apple logo, back to blue screen, Apple logo, etc. This would solve itself after an hour or two (sometimes more), and the phone would then be useable again.
    However, even though it would take a long time sometimes, eventually the phone would crash again. I went to my local Apple Premium Reseller (iCentre Delft, the Netherlands), and they said I should restore the phone via iTunes. I did and it worked fine for approximately 5 days. But then, this morning, it crashed again. Same thing as before. But this time it DID NOT go back to usable, and I decided to try and hook it up to iTunes again. It wasn't recognized, however, and therefore I could not restore my phone. I called Apple Support, and they said I should put the phone into recovery (DFU) mode. I did, and it clearly shows the iTunes logo with the lightning cable. But now comes the problem:
    The problem:
    When I connect to iTunes, I get the normal messages requesting me to reset the phone (2). It starts just fine, but when the first white appears on the bar on the iPhone, it gets stuck (while the bar in iTunes keeps moving). 10 seconds later, and the blue screen pops up again, after which it heads back to the basic recovery mode screen. On iTunes I get error 9, which shows USB connection issues. However, I doubt that this is the case and suspect that it gives this error because it has nothing else to give.
    Does anybody have any suggestions?

    HEy dear,
    for take your device to recovery mode you have to hold home and power then release the power and hold the home for 10 second. Then the iTunes will apear.
    BUt for DFU mode you have to hold the home button until the itunes recognize your device and be availabe on your iTunes but there wont be any iTunes logo on your iPhone screen everything will be black on your iPhone. Try restoring your iPhone in DFU mode.

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    After installing 11.5 Itune version, by the first time after connectining the Iphone to my computer, the Iphone 5 crashed, only an APPLE drawing on screen.
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    No one really expects a reset of the iPhone to cause iTunes to magically detect the device.  The issue is not with the device, it's with iTunes.
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    my iphone is a 3g and I was updating it's sofware from 4.1 to 4.2 when an error called 1604 occured during the restoration. what should i do?

    Shifaau wrote:
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    and i can screenshot but screen is still black after restore what should I do, could it be a loose cable in the phone under the metal shield?

    Hello Dopeslayer242,
    Thank you for providing the details of the issue you are experiencing with your iPhone.  I would be concerned too if I only saw a black screen.
    I recommend following steps 2-6 below for an issue like this:
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on),reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPhone before performing the restore:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?

    I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?

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  • My iphone crashed during the update and now it wont recover.

    My iphone crashed during the update and now it wont recover. I keep getting a message say " an iphone has been found thats in recovery mode, please restore it and update."
    Every time that i try to restore it, is stops with a couple of minutes left and gives me the same message.
    can anyone help?

    How many times have you tried...?
    Some Users have reported that as many as 8 or 9 attempts were necessary before success.
    See Here  >  http://support.apple.com/kb/HT1808
    Be sure to Follow ALL the Steps...

  • Camera roll keep showing restoring what should i do?

    camera roll keep showing restoring what should i do?

    edelline wrote:
    camera roll keep showing restoring
    what does this mean what is the exact message you are receiving and when are you receiving it?

  • Hi, I need help!. I will change my iphone and I need to move contacts from one iPhone to the new, what should I do?

    Hi, I need help!. I will change my iphone and I need to move contacts from one iPhone to the new, what should I do?

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  • I made ​​the update to the iPhone more impossible to activate iphone .... what should I do

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  • I can't install apps on my iphone using itunes from my PC ! I've downloaded the apps from itunes store. When I try to drag apps from itunes library to iphone, nothing happens. What should I do?

    I can't install apps on my iphone using itunes from my PC ! I've downloaded the apps from itunes store. When I try to drag apps from itunes library to iphone, nothing happens. What should I do?

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