IPhone Detected But Not Identified?

I hooked up my iPhone to my base that goes into my cpu and I got this message: "An iPhones was detected, but could not be identified properly. Please disconnect and reconnect the iPhone and try again." I havent had any problems like this before. Will a reinstall over this iTunes fix the problem? I am running Windows XP. I have also noticed that when I plug up my phone, the Scanner and Camera Wizard pops up recognizing the iPhone as a camera. Also when running iTunes after I got that message, my cpu will freeze for about 5 seconds and work fine a little while then freeze again for 5 seconds. But when I close iTunes, it stops freezing.

I am having the same issue iPhone detected, but not identified. Did you get a solution to the problem? Had to go to th Apple store to register my phone. iPhone connected fine with their MacBook. That doesn't help me at home though.

Similar Messages

IPhone detected but not identified properly

This is intermitent issue I faced only the past few days. I am unable to sync and the error message on iTunes is "An iPhone has been detected, but could not be identified properly." What do I do?

See this article: http://support.apple.com/kb/TS2818
Resolution
Apple is investigating reports of this issue. In most cases, you will be able to work around the issue >by doing one of the following: ...

TS3694 iOS: Device detected but not identified properly on iTunes for Windows error 54

iOS: Device detected but not identified properly on iTunes for Windows error 54 my iPhone 4s ois 7.1.2 my pc is windows 8.1 my iTunes ver 11.3.1.2. I cant sync with itunes

Look in your Pictures folder and delete the iPhone Photo Cache.

When i plug in my ipod nano (6th generation) a message comes up saying it's 'detected but not identified' i've spend like all day trying to solve it, uninstalled it, reinstalled it and nothing seems to work..

when i plug in my ipod nano (6th generation) a message on itunes saying the ipod is 'detected but not identified'- i've spent all day trying to fix it and nothing seems to work so i can't sync any songs..

Hello beafraser,
Here's an article to help troubleshoot when your iPod is detected but not identified.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/ts3218
Hope that helps.
Thank you for visiting Apple Support Communities.
Nubz

What do you do when ipod is detected but not identified?

What do you do when ipod is detected but not identified?

Hi there schnee2,
You may find the troubleshooting steps in the article below helpful.
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
-Griff W.

IPod Nano 7 Gen is detected but not identified by iTunes on HP Windows 8

I own an iPod Nano 7 Gen and an HP computer with Windows 8. Ever since I installed the iTunes update back in November of 2014 my iPod has not functioned with iTunes. Whenever I plug it into my computer I receive an error message that reads "An iPod has been detected, but it could not be identified properly. Please disconnect and reconnect the iPod, then try again. If the problem persist uninstall iTunes, then install iTunes again." I have done all that the alert message has told me and even restarted my iPod. Has anyone found a simple solution to this problem?

Hello katrara,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting the error "An iPod has been detected but it could not be identified properly. Please disconnect and reconnect the iPod, then try again," please follow the directions in the article below. There are some more steps to go through in addition to uninstalling and reinstalling iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Take care,
Alex H.

Ipod nano is detected but not identified

I have an ipod nano 3rd generation that works fine on my Macbook Pro laptop, but when I plug it in to my Dual 800MHz PowerPC G4, (it's an early classic stack), the computer tells me an ipod has been detected but can not identify it, and tells me to unplug and replug in, which doesn't do any good. The icon shows up on the desktop for a few brief seconds and then dissapears. I have Tiger 10.4.11 and have upgraded my USB port to a 2.0. Help Please...

Hello katrara,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you're getting the error "An iPod has been detected but it could not be identified properly. Please disconnect and reconnect the iPod, then try again," please follow the directions in the article below. There are some more steps to go through in addition to uninstalling and reinstalling iTunes.
iPod nano: Error message saying that iPod could not be identified properly - Apple Support
Take care,
Alex H.

Ipod detected but not identified when connected - so won't work

Every time I connect my ipod nano to my computer (power book g4) I get a response - "An ipod has been detected, but it could not be identified properly. Please disconnect and reconnect the ipod then try again."
I have tried this many times and keep getting the same response. The ipod has worked before on this computer no problem. I recently had my system reloaded at a 'genius bar' and I wonder if this might be part of the problem.
I have tried rebooting both the ipod and the computer but the problem persists.
Any suggestions gratefully received.
David

I had this problem today, but I was connecting the iPod to a Windows laptop. I had to disconnect and reconnect it several times before it identified it "properly."

My nano has been detected, but not identified. What do I do?

Help. I plugged in my iPod, and a little warning showed up that said, "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod, then try again." Guess what? I did that maybe thirty times. Didn't work. Advice?

First I assume youre using ipod nano 5g and you have downloaded newest itunes 9?
(thats a must).
Something that often gets usb devices to run again: (i dont run vista but you can google how to find the info here is one link as to how to find device manager in vista;http://pcsupport.about.com/od/windowsvista/f/opendmvista.htm)
Once you find device manager the basic info below applies:
Plug the nano in. Now in your Start menu, right-click "Computer" and select "Manage". Click "Device Manager".
"Expand "USB devices". Can you see an entry in there for the Apple iPod driver? If so, right click on that and select "Uninstall" Or if it offers to repair it can try that first. Click OK. (The uninstall choice may take a while, leave it to its own devices for a while. this only uninstalls drivers not itunes to my knowledge).
After the driver uninstalls, unplug the nano. Wait until it has finished saying OK to disconnect on the nano screen
Now plug the nano back in. This should reinstall the driver"
I found this info in the other forum for connecting nano to windows but Ive used it in past.
another link with info: http://discussions.apple.com/thread.jspa?threadID=2293079&tstart=0
And from apple info: http://support.apple.com/kb/TS1369
Message was edited by: slothofms7

I just bought a new nano today and I'm trying to download music to it from my itunes account but when I connect it to my computer a window appears and says an ipod has been detected but not identified properly. What does this mean?

How can I get my ipod nano connected to itunes?

What you have on your computer is your iTunes library, not an "account."
Did you download and install the latest version of iTunes, which is available here?
https://www.apple.com/itunes/
If you have an earlier version, it may not support the most recent iPod nano, which could explain why Windows does not have the device driver to identify it.

TS1363 my computer says that my new ipod can be detected but not identified. When I plug it in to my computer no screen appears asking me to register it. Help!!

I purchased a new IPOD and my when I plug it in my computer says that it can not be identified.
In the past when I have plugged in a new ipod a screen will pop up and ask me to register it.
Why is this not happening?

Never mind, got it to work. I stumbled around on Google for a while and somehow ended up reading things from the 'jailbroken' community. They had easy instructions to get out of Recovery mode. Thanks anyway though!
P.S. For anyone who experiences this, here is the fix: Hold Power and Home in unison for 6 seconds, then power on as normal.

DETECTED BUT NOT IDENTIFIED

Just tried to update my iPOD but got above message initially..... still there when I try to connect. Screen on iPOD now says "Connect to your computer.Use iTunes to re-store" and there is a whirling sound when the screen disappears.I can't get back into the menu ....just this latest message in black and white in 3 languages Any help would be most welcome to enable me to use my iPOD..

It looks like your iPod is asking you to reset everything from scratch.
The first thing I'd do is a diagnostic run. Go to Applications/Utilities/Disk Utility, Put your iPod cable into your iPod. If given the option, Repair the disk; it might take a little time.
If your iPod doesn't have any files, reinstallation might be your only option.

Iphone is recognized, but not identified correctly

Hi,
i have a problem with my iphoe 4 under Win 7 x64. Everytime i connect the phone iTunes shows me the message like 'iphone is recognized, but not identified correctly' (in German: ein iPhone wurde entdeckt, konnte jedoch nicht korrekt identifiziert werden.)
I have a debug log attached.
Uninstall an Install newest iTunes have i repeated three times. I checked every USB-port and i have disabled my virus scanner G-Data.
Anyone any idea?
Greetings Stephan
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe]
====================================
AppleMobileDeviceHelper.exe begins
====================================
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] parent process: 6300 "iTunes.exe"
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] main thread 4108
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] command line: "C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe" --pipe \\.\pipe\30122278-1496151065100246300 --parentPipe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ALLUSERSPROFILE=C:\ProgramData
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] APPDATA=C:\Users\bomholt\AppData\Roaming
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] asl.log=Destination=file;OnFirstLog=command,environment,parent
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CLASSPATH=.;C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramFiles=C:\Program Files (x86)\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] CommonProgramW6432=C:\Program Files\Common Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] COMPUTERNAME=SBSM6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ComSpec=C:\Windows\system32\cmd.exe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] FPNO_HOSTCHECK=NO
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] HOMEDRIVE=C:
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] HOMEPATH=\Users\bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] lib=C:\Program Files\SQLXML 4.0\bin\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] LOCALAPPDATA=C:\Users\bomholt\AppData\Local
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] LOGONSERVER=\\SBSM6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_DATADIRECTORY=C:\Users\bomholt\AppData\Roaming\Mozilla\Firefox\Crash Reports
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_RESTART_ARG0=C:\Program Files (x86)\Mozilla Firefox\firefox.exe
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MOZCRASHREPORTER_STRINGSOVERRIDE=C:\Program Files (x86)\Mozilla Firefox\crashreporter-override.ini
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductAppDataPath=C:\ProgramData\Microsoft\Windows Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductCodeName=AntiSpyware
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductPath=C:\Program Files (x86)\Windows Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ProductUserAppDataPath=C:\Users\bomholt\AppData\Local\Microsoft\Window s Defender
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] MpConfig_ReportingGUID=1B1BB305-BF4F-4BA6-8BD8-01850E52FC93
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] NLSLANG=GERMANGERMANY.WE8ISO8859P1
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] NUMBEROFPROCESSORS=2
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] OS=Windows_NT
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] Path=C:\Program Files (x86)\Common Files\Apple\Apple Application Support\;C:\Program Files (x86)\Adobe\Reader 9.0\Reader\plug_ins;C:\Program Files (x86)\Adobe\Reader 9.0\Reader\;C:\Program Files (x86)\Mozilla Firefox;C:\Windows\system32\ora11g\;C:\Program Files (x86)\PC Connectivity Solution\;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\Sy stem32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\WiFi\bin\;C:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\Tools\Binn\;C:\Program Files\Microsoft SQL Server\100\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\80\Tools\Binn\;C:\Program Files\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\binn\;C:\Program Files (x86)\Microsoft SQL Server\90\DTS\Binn\;C:\Program Files (x86)\Microsoft SQL Server\90\Tools\Binn\VSShell\Common7\IDE\;C:\Program Files (x86)\Microsoft Visual Studio 8\Common7\IDE\PrivateAssemblies\;C:\Program Files (x86)\Vulcan.NET\Bin\;C:\Program Files (x86)\Common Files\Acronis\SnapAPI\;C:\Program Files\TortoiseSVN\bin;D:\Program Files (x86)\Vulcan.NET 2.0\Bin\;C:\Program Files (x86)\QuickTime\QTSystem\;C:\Program Files (x86)\CVSNT\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_ARCHITECTURE=x86
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_ARCHITEW6432=AMD64
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 23 Stepping 6, GenuineIntel
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_LEVEL=6
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PROCESSOR_REVISION=1706
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramData=C:\ProgramData
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramFiles=C:\Program Files (x86)
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramFiles(x86)=C:\Program Files (x86)
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] ProgramW6432=C:\Program Files
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] PUBLIC=C:\Users\Public
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] QTJAVA=C:\Program Files (x86)\Java\jre6\lib\ext\QTJava.zip
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SESSIONNAME=Console
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SystemDrive=C:
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] SystemRoot=C:\Windows
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TEMP=C:\Users\bomholt\AppData\Local\Temp
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TMP=C:\Users\bomholt\AppData\Local\Temp
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] TNSADMIN=d:oracleproduct11.1.0db1\NETWORK\ADMIN\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERDOMAIN=sbsm6300
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERNAME=bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] USERPROFILE=C:\Users\bomholt
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VS100COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 10.0\Common7\Tools\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VS90COMNTOOLS=C:\Program Files (x86)\Microsoft Visual Studio 9.0\Common7\Tools\
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] VSTO_SUPPRESSDISPLAYALERTS=0
[8416 @ Tue Dec 21 16:49:29 2010] [YSLoader AppleMobileDeviceHelper.exe] windir=C:\Windows
[6300 @ Tue Dec 21 16:49:35 2010] [(unknown facility) iTunes.exe] AMDeviceCopyValue (thread 9616): There was an error getting the value for [com.apple.mobile.iTunes]:[] from lockdown: InvalidResponse
[8416 @ Tue Dec 21 16:49:50 2010] [YSLoader AppleMobileDeviceHelper.exe]

I had a little time to elaborate with and getting involved more deeply. I found out that there was an old installation of IrfanView (some older version) which probably interacted with the iTunes. After unistallation both iTunes (including registry entries and all files from disk) and that sh*t (=IrfanView), the new iTunes installation ran properly and the problem was solved.
It could be caused by the exact combination of: Win7, iTunes 9 or 10, IrfanView, Lenovo T400 and probably something more I cannot recognize .
p.s. During the problem solution I bought me a brandnew iPhone 4 so I was able to test it both with iPhone 4 and iPhone 3. The result was - It does not matter what iPhone do you have...

IPod Nano 6th Gen detected but not recognized

Since recently, my IPod is not being recognized by iTunes (11.1.4.62 ). The error says that it is detected but not be identified properly. I went through all the troubleshooting steps including resetting my ipod, re-starting the driver, re-installing iTunes but nothing works. Interestingly, if iTunes is not open, I can see the iPod as a storage device, I can open and browse it. So I assume there is no error with the wire, the iPod itself or the driver. As soon as iTunes gives the above error, it stops being visible as a storage device. How can I fix this?

Aridra,
Thanks very much for this - I had exactly the same problem; went through the same steps to no avail unitl I read your post. Similarly, I uninstalled EVERYTHING Apple on my PC and re-installed. Bingo !! my iPod is now recognised and synched.

How do I transfer photos/videos from my Iphone 5 to my Macbook Air. I can do so with my Iphone 4s but not with my Iphone 5

How do I transfer photos/videos from my Iphone 5 to my Macbook Air. I can do so using my Iphone 4s but not with my Iphone 5

See this User Hint: https://discussions.apple.com/docs/DOC-3141

IPhone Detected But Not Identified?

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