Iphone device driver not recognised April 2014

I'm trying to plug my Iphone 5 in and remove photos etc as an external device.
Since the recent windows updates, its saying that the driver has failed and to contact manufacturer
It opens automatically via itunes as normal and syncs absolutley fine.
However, the portable drive is not showing in my list of drives via MYCOMPUTER
Any tips, advise, solutions?
Dave

See this:
iOS: Unable to import photos to computer

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IPhone device is not recognised by windows Explorer

My iPhone works normally with iTunes, and the computer acknowledges it's presence with a ding dong when i plug it in and remove it. Yet it does not appear in the my computer folder hence i cannot access it's drive to add/remove photos and videos from the library.
Any tips?:)

i am having the same problem. my iphone is recognized by itunes (both 10.7 and 11, i have tried installing/reinstalling both versions), but it is not recognized by windows explorer as an iphone so i cannot pull my camera pictures off of it.
funnily enough, while i was in between installations, windows did recognize it as a 'camera', but the moment apple mobile device services was reinstalled by one or the other program, i lost that.
final thing: i have a separate ipod nano 5th gen, it has the option for disk use checked and it does show up in explorer when i plug it in. so i'm somewhat certain that it's my iphone itself, but i've tried resetting it to factory defaults and restoring it's backups and that hasn't fixed the problem.
thoughts?
i am running windows 7; ver.6.1; svc pack 1
i've tried both itunes 10.7 and 11.03.42 (currently on, for the record i dont like the interface, bleh)
iphone is 6.1.3

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy

Iphone 4s is not recognised by my pc; I get a message to say that the device malfunctioned and not recognised by windows

My iphone 4s is suddenly not recognised by my pc; I get a message to say that the USB device is not recognised, and that the last device malfunctioned and not recognised by windows.

Hey Jacky,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides information and troubleshooting suggestions that can help you resolve the issue with your iPhone 4s not being recognized by iTunes on your PC.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason

Can some one help me with diagnostic test result " apple mobile device driver not found"?

I bought an iPhone 4gs 32gb from Singapore. iso 4. I'm living in Chennai, India. To connect it to my computer (windows XP,), I have downloaded iTunes 10.6.1.7. Unfortunately iTunes is not recognizing my iPhone. I had tried to troubleshoot it by reinstalling iTunes (2 times). I have restarted the apple mobile device from control panel. I try connecting my iphone in another usb port. but no use. I don't know what am I missing?. iTunes opens on my computer. but doesn't recognize my device. when I click on help. it says an "unknown error has occurred. your computer is not connected to internet. please check your internet connection and try again later". I don't know what to do? could you please help me? thank you so much for your help and time.
when I update the usb driver (C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers.Double-click the usbaapl file.) I followed the procedure from this site. http://support.apple.com/kb/TS1538 when I finished, it says "the specified location does not contain information about your software"
I did the apple's diagnostics test on my computer. I'm pasting the result for your info.
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
System manufacturer System Product Name
iTunes 10.6.3.25
QuickTime not available
FairPlay 1.14.43
Apple Application Support 2.1.9
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.2.0.6
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0013AC2C08548378
Current user is an administrator.
The current local date and time is 2012-06-28 15:23:45.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel(R) G41 Express Chipset
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {D85300A1-330D-41ED-AC5A-EC032B22FBF0}
Description:            Atheros AR8121/AR8113/AR8114 PCI-E Ethernet Controller - Packet Scheduler Miniport
IP Address:             192.168.1.3
Subnet Mask:          255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:      Yes
DHCP Server:         192.168.1.1
Lease Obtained:     Thu Jun 28 15:17:19 2012
Lease Expires:       Fri Jun 29 03:17:19 2012
DNS Servers:         192.168.1.1
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
iTunes has never successfully accessed the iTunes Store.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.0.1),
G: Optiarc DVD RW AD-7220A, Rev 1.01
Drive is empty.
**** Device Connectivity Tests ****
iPodService 10.6.3.25 is currently running.
iTunesHelper 10.6.3.25 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) N10/ICH7 Family USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) N10/ICH7 Family USB2 Enhanced Host Controller - 27CC. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.

I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
This is my post:
https://discussions.apple.com/thread/4063223
Please, we need your help.

Old iPod mini can't be recognized after formatting, and iTunes 'Apple Mobile Device Driver not found.'

My roommate gave me an old iPod Mini a few days ago. It was working fine 'til I plugged it into my computer and it asked me to format it. I did, and now it cannot be recognized by iTunes or my computer. My computer views it as a "removable disk" which cannot be accessed. In devices, it is listed as an Apple iPod though, so I'm hoping not all is lost. I have tried many quick fixes I've read on internet (including changing disk letter) but to no avail. I have reinstalled the new iTunes and now that is telling me it has not installed properly, and when I ran diagnostics, it reads that the Apple Mobile Device Driver not found. I will copy & paste all the info from the diagnostic run below, and if anybody can help me with my new (old) iPod, I'd be everly greatful!
Thanks!!
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
TOSHIBA Satellite L775D
iTunes 11.0.1.12
QuickTime 7.7.3
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver Not Available
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number
Current user is not an administrator.
The current local date and time is 2013-01-08 11:16:27.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD Radeon(TM) HD 6520G
**** External Plug-ins Information ****
No external plug-ins installed.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper 11.0.1.12 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPod mini running firmware version 1.4.1
Serial Number: JQ******S42
<Edited By Host>

OMG same thing here; rather annoyed and now have set up accounts on 2 comps(both 64 vista ultimate); about to try my 32 bit vista on my lappy; we'll see... i don;t have high hopes thoush.
What i knew about iPhone before buying it:
What You Need
To use iPhone, you need:
A new two-year wireless service plan with AT&T
A Mac or a PC with a USB 2.0 port and one of the following operating systems:
Mac OS X version10.4.10 or later
Windows XP Home or Professional with Service Pack 2 or later
Windows Vista Home Premium, Business, Enterprise, or Ultimate edition
iTunes 7.3 or later, available at www.itunes.com
An iTunes Store account
An Internet connection
You must be at least 18 years old to open a new AT&T wireless account. You will need a
major credit card to open a new iTunes Store account.
Yeahyeah check all that stuff;
Oh well; just when i thought i'd finally cross over to the beautiful packaging of APPLE. I remember in design school that form follows function. Thanks.
Windows Vista

TS1538 iPhone 5 is not recognised by Windows 7

My iPhone 5 is not recognised by Windows or iTunes at all. It does not appear in Devices & Printers or Device Manager. Nothing happens to Windows when I insert the cable into the USB port. Is it possible that it is a faulty cable, or is there a software issue that I am unaware of?

Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html
More Info Here...
http://support.apple.com/kb/TS1538

I upgraded my iphone os to 4.01 and i have not been able to synce to my computer. The erros message I get says the Iphone connected is not recognised what can i do to solve this problem.

i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.

Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues

My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information?

My iPhone 4S is not recognised by my computer when I try to sync. I am looking to upgrade, is it just easier to purchase a new one, then manually transfer data and information? I don't want to try syncing and backing up data to just lose it all. As the new one I plan to get is a newer model, I'm thinking it is just better to do it manually, but then I have the issue of syncing the new one to start.

Hello Smeebo,
Thank you for asking your question! It sounds like your iPhone is not recognzied in iTunes when you connect it to back it up, or update the device. I would try the troubleshooting in either of these 2 articles depending on what operating system you have:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
or:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Thank you for using Apple Support Communities.
All the best,
Sterling

HT204368 My iPhone 4s will not recognise my TomTom car kit, so I cannot use any of my 3 TomTom apps. It will not pair, although I have held in the reset button until it beeps, then entered my PIN when instructed.

My new iPhone 4s will not recognise my TomTom car kit, so I cannot use any of my 3 TomTom apps, nor does it give me handsfree as before. It will not pair, although I have held in the reset button until it beeps, then entered my PIN when instructed. It also sometimes gives the message that this device is not supported by iPhone (although I have been using it for several years) with my UK and Ireland, Western Europe, and USA and Canada apps. Just replaced my 4 with a 4S rather than a 5, which won't fit the mounting kit.

From their web site Tom Tom actually offered a converter kit at one point however all it was a 3mm thick bit of plastic with a self adhesive tape backing!
Reference reading here
http://uk.support.tomtom.com/app/answers/detail/a_id/10561/kw/original%20iphone% 20kit

TS2634 iPhone 4s will not recognise my contacts.

Hi, my new iPhone 4s will not recognise some of my contacts. When I get a text or call from a someone in my contacts I see the number and not the name associated with that contact. The phone is on contract with Orange UK. I'd really appreciate any help.

Correct Answer by JeremyL27 on Oct 15, 2011 4:14 AM
I found the solution on an outside forum:http://forums.tipb.com/iphone-4s-forum/221242-iphone-4s-contacts.html
This seems to only affect Verizon devices. If you are not using Verizon, this fix will not work for you.
Here is the summary of the steps I took to correct the issue:
1) Open the Phone and dial *228. This is a Verizon over-the-air programming number.
2) When the system answer press 1 for "Program or activate your phone"
3) Wait for the call to disconnect. You should get a prompt stating something like, "Settings updated."
4) Open the Task Manager and kill the Phone, Message, and Contacts Applications
5) Wait a few minutes (I waited 3 just to be extra safe)
6) Open the Message App to verify the fix.
If you are still broken, kill the Message App again, then reboot your phone.

Apple Mobile Device Driver not found. ...

Nor Itunes neither my PC can view my Iphone, what is more, it is completely discharged.. Here's the diagnostics...
iTunes 10.3.1.55
QuickTime 7.6.9
FairPlay 1.11.17
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver not found.
Bonjour 2.0.5.0 (214.3)
Gracenote SDK 1.8.2.457
Gracenote MusicID 1.8.2.89
Gracenote Submit 1.8.2.123
Gracenote DSP 1.8.2.34
iTunes Serial Number 0012B2100AAF8C28
Current user is not an administrator.
The current local date and time is 2011-06-30 20:40:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GT 220M
**** External Plug-ins Information ****
Plug-in Name:          MiniLyrics Visualizer
Plug-in Loaded:          Yes
Plug-in Version:          0.8
Plug-in File Version:          Unknown
Plug-in Path:          C:\Program Files\iTunes\Plug-ins\iTunesMinilyrics.dll
Plug-in Name:          Last.fm AudioScrobbler
Plug-in Loaded:          Yes
Plug-in Version:          1.0.4
Plug-in File Version:          3.0.4.0
Plug-in Path:          C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
Genius ID: 46b8dbeb48d2ea73f185160d9ef3debd
**** Device Connectivity Tests ****
iPodService 10.3.1.55 is currently running.
iTunesHelper 10.3.1.55 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Note: I simply unnistalled all apple programms, when my Iphone had errors, and installed the newer version... Maybe it is the reason why my Iphone is not being seen...

I have the same problem. I think that someone tried my iphone before me because when I want to reset it, I'm invited to enter a password that I didn't set. Also, when I go the Map application, the iphone indicate that I'm locateded in China while I'm in Tunisia. Now, I can't connect to my iphone to itunes, and I can't reset it because it ask me to enter a password that I didn't set.
This is my post:
https://discussions.apple.com/thread/4063223
Please, we need your help.

Device is not Recognised/Malfunctioned

Same problem as a few people apparently. Purchased Vista 32-Bit today, plugged the iPhone in and it's refusing to recognise the software and simply says the "USB Device has malfunctioned". I've re-installed iTunes, Re-installed iTunes with UAC turned off, I've installed older versions of iTunes and tried to find new drivers (Simply says they are up to date).
Any help is really appreciated, going crazy here.

Sorry for the double post.
I tried connecting my iPhone to the wallsocket via the white power-plug thing, and even that is not working. I also connected it to another PC (No monitor etc. just the base unit) and there was no connection.
Even though when I plug it into this PC with Vista it says the Device is not recognised or USB Malfunctioned. Is it an issue with the iPhone itself or possibly with the power cable?

Iphone 5 media not recognised on fiat blue and me

iphone 5 media not recognised on fiat blue and me

if you connects an ios device over usb it only provide 3 features
1. sync with itunes (only on computers of cause)
2. act as a camera to copy out the photos (only on computers)
3. charge the ios device
nothing you connect by usb can play music on your ios device

When i connect my iphone it is not recognised on my computer

when i connect my iphone it is not recognised on my computer

Has this just started happening? Because my phone just started having same problem today and its worked fine for last year. Tried that link, tried some other stuff that I found on support section too and none of it is working.

Iphone device driver not recognised April 2014

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