IPhone device is not recognised by windows Explorer

My iPhone works normally with iTunes, and the computer acknowledges it's presence with a ding dong when i plug it in and remove it. Yet it does not appear in the my computer folder hence i cannot access it's drive to add/remove photos and videos from the library.
Any tips?:)

i am having the same problem. my iphone is recognized by itunes (both 10.7 and 11, i have tried installing/reinstalling both versions), but it is not recognized by windows explorer as an iphone so i cannot pull my camera pictures off of it.
funnily enough, while i was in between installations, windows did recognize it as a 'camera', but the moment apple mobile device services was reinstalled by one or the other program, i lost that.
final thing: i have a separate ipod nano 5th gen, it has the option for disk use checked and it does show up in explorer when i plug it in. so i'm somewhat certain that it's my iphone itself, but i've tried resetting it to factory defaults and restoring it's backups and that hasn't fixed the problem.
thoughts?
i am running windows 7; ver.6.1; svc pack 1
i've tried both itunes 10.7 and 11.03.42 (currently on, for the record i dont like the interface, bleh)
iphone is 6.1.3

Similar Messages

TS1538 iPhone 5 is not recognised by Windows 7

My iPhone 5 is not recognised by Windows or iTunes at all. It does not appear in Devices & Printers or Device Manager. Nothing happens to Windows when I insert the cable into the USB port. Is it possible that it is a faulty cable, or is there a software issue that I am unaware of?

Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later (free download from www.itunes.com/download)
From Here > http://www.apple.com/iphone/specs.html
More Info Here...
http://support.apple.com/kb/TS1538

New Iphone S does not show in Windows explorer

I bought new Iphone and now I can see my pictures in Windows Explorer. Please help!

I have Itunes installed, actually removed then re-installed it, have all updates on Iphone 5S and windows, not using a USB hub, and I still can't get my IPhone 5S to show up in windows explorer.
Any help is appreciated.

Iphone 4 suddenly not recognised by windows 7 (32 bit)

I regularly synced my iPhone 4 with my PC without hitch. Now, all of a sudden, Windows doesn't even recognise the phone so trying to sync via iTunes is impossible. I've reinstalled iTunes but still get 'USB device not recognised'. I've even tried connecting with the firewall turned off. The PC and phone also don't seem to be be able to see each other via Bluetooth. I'm using iTunes 10.4.1.10.
Can anyone tell me what's going on here?
Any help would be much appreciated!

I have the same problem and I tried all of this and it still doesn't work. Do u have any other suggestions to resolve the problem. 2-3 weeks ago this problem didn't exist. Thank u!

IPhone driver is not recognised by windows 7

I plugged my iphone into the computer which runs on windows 7 with a USB. iTunes came up but there was no way that I could put my photos onto the computer from my phone, normally a box would come up with the option to import photos. I went into control panel, hardware and sound, devices and printers. I clicked on iphone, hardware, device status: 'this device is not working properly because windows cannot load the drivers required for this device.code(31). I then troubleshooted it and came up with 'reinstall device driver, there is a problem with the driver for Apple iphone. Reinstalling the driver might fix this problem' I then clicked apply this fix, it came up with 'trouble shooting was unable to automatically fix all of the issues found. You can find more details below' none of the details helped, does anyone have any idea of how to fix this?

I have the same problem and I tried all of this and it still doesn't work. Do u have any other suggestions to resolve the problem. 2-3 weeks ago this problem didn't exist. Thank u!

Iphone 5 pictures not showing in Windows Explorer

When I plug my iPhone 5 to my company's laptop it is showing in windows explorer. I can go to the DCIM folder, but it's empty....there are plenty of pictures on it but they are not showing up....how's that?
It worked out with my iPhone 4 all the time fine...

No one an idea...?

Iphone device driver not recognised April 2014

I'm trying to plug my Iphone 5 in and remove photos etc as an external device.
Since the recent windows updates, its saying that the driver has failed and to contact manufacturer
It opens automatically via itunes as normal and syncs absolutley fine.
However, the portable drive is not showing in my list of drives via MYCOMPUTER
Any tips, advise, solutions?
Dave

See this:
iOS: Unable to import photos to computer

IPhone Device is not specified in Windows 7 after update to iOS 5

After i updated my iPhone to iOS 5, my iPhone device become unspecified. However, my iTunes still able to detect my iPhone and sync with no problem.
Another thing is my iPhone icon disappear and become a weird device, and it shows Apple iPhone instead of my phone's name.
I have tried:
1) Completely uninstall and reinstall iTunes and relevant apple software by following below step
http://support.apple.com/kb/TS1538
2) Restart PC
3) Restart my iPhone
4) Hard reset my iPhone
None can solve my problem, please help!

No solution?

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi! I have an iPhone 4S with iOS 6.1.3 and I have iTunes 11.1.3.8. on my Windows 8. Now I can't sync my iPhone, because the device is not recognised by iTunes. Somebody have any idea why, or what can I do (except refresh the iPhone software) ?

Hi Drazse,
Thanks for visiting Apple Support Communities.
If your iPhone is not recognized by iTunes for Windows, the troubleshooting steps in this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy

Iphone 4s is not recognised by my pc; I get a message to say that the device malfunctioned and not recognised by windows

My iphone 4s is suddenly not recognised by my pc; I get a message to say that the USB device is not recognised, and that the last device malfunctioned and not recognised by windows.

Hey Jacky,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides information and troubleshooting suggestions that can help you resolve the issue with your iPhone 4s not being recognized by iTunes on your PC.
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Cheers,
-Jason

Issues with Blackberry Playbook not being recognised by Windows Explorer

Hello, I'm new to the forums but am having the same problems as many others are, that being my Playbook not regonised by Windows Explorer. I have tried all of the solutions I have read like unistalling Desktop Manager, uninstalling then re-installing drives in Windows Device Manager. But one I recently stumbled across was uninstalling Blackberry Device Manager, how do I do this?
Also the main problem appears to be that my Playbook will not sync anything with my computer. In Desktop Manager I can back-up my Playbook, but not sync anything. After re-installing a drive I now get the message of: 'Your Blackberry device is not compatible with this feature' whereas before I got the message of: 'You haven't configured any sync methods' but yet all of the sync options were greyed out.
How do I get Windows Explorer to recognise my Playbook as a drive and how can I sync in Desktop Manager?
Thanks in advance!
Note: I'm using Windows 7 32-Bit

Hello Tobster_,
The following article should also help with detecting your BlackBerry® PlayBook™ tablet:
Identifying and troubleshooting issues with the BlackBerry Desktop Software detecting a USB connected BlackBerry PlayBook - http://www.blackberry.com/btsc/KB27424
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Iphone not recognized by windows explorer

I've read previous posts on this but no luck. I have never had a problem with this before. I'd plug my iphone 5 into my laptop, open Windows Explorer, then drag/drop files into my computer from my phone.
Then I purchased a Canon camera with wifi for my office. My IT guy tried to no avail to get the wifi to work. In the process, my Windows Explorer will no longer recognized either the Canon camera or my iphone. I am running out of space on my phone. I emailed myself all the videos I could so I could delete them but many photos and my larger videos are stuck on there.
My phone works great in itunes, I have no problems with my USB drives otherwise.
I've tried some fixes I've read about: stop/start Apple Device Service. I went to device manager and explanded the list as someone had suggested. They said to right click on "imaging devices" to then uninstall a driver but imaging devices was not in the list.
My IT guy says the drivers are gone and I need a new hard drive for my Dell laptop which I have to pay for.
This is very frustrating.
Please offer any assistance you can.
Thank you.

This article might help: http://support.apple.com/kb/TS1538
Start with step 3 - Verify that Apple Mobile Device Service Support is installed
Work through steps 4-6 is step 3 doesn't help.
~Lyssa

TS1363 I'm trying to update to newest software, but during proccess, an error accured, now the iphone 4s wont do anything, it only shows plug into itunes. when i do, the device is not recognized by windows or itunes. any ideas?

im trying to update to newest ios version. but during the proccess, an unknown error accured, now the device wont do anything, just shows the plug into itunes screen. the device does not show in windows or itunes. the iphone wont do anything. i tried restarting, it shuts off and back on, but only shows plug into itunes thing. any ideas?

From my experience, the only way you're gonna get a PC afflicted with this disease to work with a 5th gen nano is to roll back to an earlier version of iTunes. Those affected have been exhausted by this ongoing issue. To update or not to update? And I always say never update unless you have to, and turn off all that auto update mess!
I have two core2duo lappies running 32b vista. My workflow dictates 32b fyi. One is acer aspire running itunes v 11.1 (.0.126), 5th gen nano was originally formatted and works just fine on this machine to this day. My other is the bigger badder lenovo thinkpad and the 5th gen will NOT mount using any version of itunes past 11.0 (.1.12) Windows mounts it just fine. itunes is not having it. no shirt no shoes no service.
I have both a 4th and 5th gen nano. The 4th gen works great on both machines, I even successfully tested it with the latest version (11.1.5) before subsequent deletion on the thinkpad! Weird huh? I think my next experiment might be to restore my 5th gen w/ a Mac and theeeeen plug it into PC itunez.
I'm at a loss on the thinkpad. Scanned for intruders. Cut the Lenovo bloat. Executed system and reg maintenance. Took down msconfig to a safe mode + itunes level to attempt to resolve possible sw conflicts but to no avail. NO NO NO. Every single dang port, every time on the thinkpad. Has me feeling like others might get the same treatment by the next itunes update. :|
So in summary for me:
5th gen nano and thinkpad are a NoGo on 11.1^ last working version for me = 11.0.1
5th gen nano is working on an acer aspire 11.1.0 but no way in the world am I updating
4th gen nano is kicking 5th gen nano's @zz so what would make me want to buy a new ipod?

Zen Touch not detected by Windows Explorer though recognised by Windows Media Pla

I wonder if anyone else has had a similar problem to this:
I am running Windows ME and my son has just received the player for his birthday.</LI>
Unfortunately the CD that came with the player caused this computer (and another) to lock-up so faulty CD assumed.</LI>
Loaded drivers from internet.</LI>
Camera and memory sticks all recognised by Windows Explorer but NOT the Zen Touch.</LI>
Now the surprise the Zen Touch IS recognised by Windows Media Player and my son can transfer files using that - but it is a VERY slow way of loading files and we would much prefer to use Windows Explorer.</LI>
Anyone any suggestions as to how to make Windows Explorer detect the Zen Touch?

The Touch is only recognised through Windows Explorer by virtue of installing Nomad Explorer.
Certainly make sure you have the latest version of this from the downloads page, you mentioned you have the latest drivers already.

I upgraded my iphone os to 4.01 and i have not been able to synce to my computer. The erros message I get says the Iphone connected is not recognised what can i do to solve this problem.

i upgraded my iphone os to 4.01 and i have not been able to sync to my computer. The error message I get says the Iphone connected is not recognised what can i do to solve this problem.

Did you try to connect in recovery mode? iOS: Unable to update or restore
Also check here: iOS: Device not recognized in iTunes for Windows
And make sure your security software is set up right: iTunes for Windows: Troubleshooting security software issues

IPhone device is not recognised by windows Explorer

Similar Messages

Maybe you are looking for