Iphone didn't switch off properly and now won't switch on
iphone didn't switch off properly and now won't switch on
Reset, hold both home and power buttons until the iPhone begins to start. If nothing, connect to wall charger for 10 minutes, it may come on itself. If still nothing, keep on charger and Reset, it may take about 20 seconds of holding both buttons while on charger. If still nothing battery may be completely dead and need replacement or something worse.
Similar Messages
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My IPhone 5S ran out of battery and now won't unlock
Hey guys
My Iphone 5S ran out of battery and now it won't accept my fingerprint or my password when I try to unlock it. If any one has any idea how to sort it would be much appreciated.
Cheers
JoshThanks Eric, but it's not a power issue. Tried different chargers and usb cables in a wall outlet and computer etc. It doesn't seem to recognize that it is in fact plugged to a power source. I get the low battery icon w/ the plug + bolt icon as if it needs to be plugged in but it already is...
iTunes doesn't see it either.. -
Hi,
When recently syncing my iPhone a message came up regarding transferring purchases or something.. In haste I pressed the wrong reply.. My phone synced, but removed all of the songs I purchased on my iPhone. Although they are still on my iTunes and I can play them.. but they will not sync back to the iPhone what so ever.. I'm stressed out big time and can't believe I was such an idiot lol!! Had a look at a few forums.. But they seem to be about transffering from Iphone to Itunes...
Please Help xxxAt the AT&T store. Tried using iCloud but only 120 songs were transferred and when I access my iTunes account now it only shows 120 and not the 450 anymore that I purchased on my old phone. Tried to sync again from the phone to iTunes and it still not working.
I purchased everything under the same apple ID account I called apple support and spent almost 2 hours with tech support for assistance and we got disconected and they never called me back.
I'm at the point where I'm about to never purchase anything anymore from apple go to another company retrieve every single charge made on my bank account from iTunes and file a law suit against the company. It's being a week that I called for assistance and no one called me back to help me with this matter even after I responded a survey with a complaint about not getting a resolution to my problem.
If you could please help me I will appreciate, I'm out of the country now and can't stay on the phone for a long time.
I need to sell my old phone but as right now besides all my bank statements the old phone is the only evidence that I purchased the songs. -
Itunes installed, wouldn't restart properly, and now won't open at all.
I updated ITunes today (I have Vista) and it seemed to download fine. When I restarted my computer to finish the install, my computer would not reboot. I had to sut-it down manually. I had to go back-up and restore my computer to get it to boot up. Not ITunes will not open. Do I need to reinstall it, and if so, will I lose my content if I do.
Thanks!I started to have issues with itunes when itunes 7.3 came out. Now that I have itunes 7.5, I can not even open it up. It seems that when I click on it, the itunes icon changes for a few seconds to an unrecognized program. I don't know what to do. Any advice?
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Song did not install properly and now won't play
I pre-ordered an album, and when it came round to installing it, I was in an area with a weak internet connection. At one point during installation, the internet signal temporarily cut out, causing the song to not install properly. I have a few seconds at the beginning of the song that has the audio in it, but after that the song stops and does not play any more. I need to know if there is a way to reinstall the song, or redeem it some other way. I have tried to create an AAC version of the song, but an 'unknown error (-3)' message appears. Is there any way I could reinstall that one song?
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music (or if it re-downloads with the same problem) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.
My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
What concerns me is that many people seem to be having this issue.
You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone. -
I tried to update the software for my iPhone 4S, 16 GB to the most recent version (8.1?). I don't know what I was updating from, because I can't access that, but it was whatever was installed on it (I got it about a year ago, so probably 6.something).
It froze, and now won't turn off, or on, or sync with my macbook plus, which is what I have always sync'd it to. (I backed it up and sync'd it right before I tried to update the software.)
Since it originally froze almost 3 hours ago, it shows a white screen with the apple on it and a line underneath. When I try to sync with my laptop, it says it needs me to enter a passcode on the phone, which I can't enter because the screen is frozen. So I'm unable to access the iPhone portion of iTunes.
I have tried to turn it off, with no luck. I have tried rebooting my laptop and syncing, but I still get the same result.
Does anyone know how to fix this?
I really wanted to wait to update the software, but I was having internet connectivity issues for the past 3 weeks, and Sprint suggested updating the phone's software.
Thanks in advance for your help!Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
I need a help !!! Please ,I dropped my iPhone 5 in toilet and I didn't get fast maybe 5mins before I get it because I didn't notice drop it and it won't work now it's almost 1week I'm waiting it still it don't work ... But when I plug my charger it goes light and show up apple logo and die again I don't know what to do and it's so expensive here at Japan pls.. Help maybe there still way to get it work again
Thank you ,ReanAt this point it's clear that it's been damaged and will need to be take or sent to Apple for replacement.
Regards. -
What can I do? I dropped my iphone (not from a great height) and now it won't turn on however when I plug it in the white apple shows on my screen. My lock button has been broken for awhile so I can't even try switch it on!
Once you have a proven, working Charger... Charge the Device for a couple of hours. Then try to turn it on.
If no joy...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
help please my iphone 4 turned off sundenly and now is not working its says to connect to itunes but when i get to itunes it shuts offf or doesnt work!!! i am depley need help!!! if anybody can help that wuold be amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HELP
The problem is your friend's music does not belong to you. It is owned by your friend.
I'm afraid you cannot do what you are trying to do. Restoring the iPhone is what you would have to do.
In the future, put your music on the computer and transfer it to the iPhone, not the other way. -
I didn't charge my iphone 5 s for two days and now my iphone doesn't charge how can i fix it
i didn't charge my iphone 5 s for two days and now my iphone doesn't charge how can i fix it
Plug it into a wall outlet, & while plugged in, reset it: Press the Sleep/Wake button & Home button at the same time, keep pressing until you see the Apple logo, then release.
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I tried to update my iphone 4 to the ios 7 and now its on recovery mode. How can i take it off of recovery mode?
Hi _em24,
It sounds like you are having an issue with the upgrade to your iPhone’s version of iOS, a frustrating situation to be sure. Let’s see if we can get you back up and running.
For basic troubleshooting of upgrades, and assuming you are using iTunes to do it, I would suggest using the steps in this article -
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/TS1275
If not using iTunes or the above do not produce the desired result, use the steps in this article -
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Thanks for using Apple Support Communities.
Best,
Brett L -
I use iPhone 4S .earlier with ios 6 and now ios 6.while I connect the charger for charging my phone network lost while midway in charging.that problem always while 3G connection is active.but this problem not arise while 3G mode off.please help me.
reset all settings
settings-general-reset-reset all settings
now reconnect to wifi
settings- wifi- click network name- enter password - join
if issue persists back up and restore as new via iTunes
Peace, Clyde -
I used to have mobileme which never really worked properly, and now i would like to use Icloud which work between my Iphone and Ipad, however when i synch with my macbookpro, it does not synchronize properly. Can u please help me?
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items. -
Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!
I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.
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