Iphone didn't update properly

Hi, I was trying to update my daughters iphone 4s and after an hour of sr so we got a message saying that the phone did not update because it is in recovery mode. On the screen it has an I tunes logo with a picture of the power/connection cord and an arrow pointing in the direction of the I tunes logo. I am unable to get the phone to do anything. I have tried turning it off and nothing seems to work. does anyone know how to restore or recover it. thank you in advance for your help and ideas. Cheer sonya

If your iPhone has been hacked or jailbroken, Terms of Use for this forum
prohibit discussion of such iPhones. Google may provide some direction.
Be advised the hack/jailbreak may have rendered your iPhone un-restoreable.
Unauthorized modification of iOS
http://support.apple.com/kb/HT3743

Similar Messages

IPhone didn't update after downloading iOS8 through iTunes

After wasting an entire hour downloading iOS8 through iTunes, nothing happened except that it gave me a note about how the OS didn't install because of something privacy related I think, and now I have to download it all again!
How do I avoid this so that my next download will actually be successful?
Also will the update delete all my Safari tabs?

Hello, mpvera.
Thank you for visiting Apple Support Communities.
I would need more information regarding the exact issue and any errors you are receiving to better assist you. However, here are the best troubleshooting resources to start with when not being able to update or restore your iOS device.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers,
Jason H.

Iphone will not update properly with 7.0.3

I updated my phone and now it is stuck on the rescue email screen. It will not go any further and I can't access the phone. It won't let me back out of it either, as it won't accept the do this later option when setting up the inane security questions. And, of course, I can't get any help from iphone without paying 20.00 for their mistakes. Is this Apple or Microsoft, and why in the world would I not go to Samsung at this point?

Do you have a question?
Just having a tantrum?

I had Xcode 5, then tried to update as part of regular sw updates. It didn't update properly, I deleted, in order to just download the 6.1 version and all I get is "Xcode failed to download. Use Purchase pages to try again." How can I download Xcode?

Downloading Xcode 6.1 to iMac 10.9.5.
I've done the steps on the Terminal involving: defaults write com.apple.appstore ShowDebugMenu -bool true
Restarted computer.
Ejected other volumes on the iMac (external HD).
When trying to download from Purchases page, it ends about 90% complete with the message "An error has occurred."

You may have to try deleting all the music from your phone (by going to Settings>General>Usage>Music, swipping All Music and tapping Delete), then sync it all back on with iTunes in order to fix this.

Conversations panel didn't update properly.

I was working on my computer, Messages was not open.
I recieved a message from JD via AIM.
Messages opened, and the conversation appeared on the right, with my other recent conversations on the left.
However, the conversations on the left were not correct.
JD appeared twice in the list. The first occurance was correct, but each subsequent conversation in the left panel loaded the next conversation in the right panel.
Conversation I clicked on -> Conversation loaded
JD -> JD
JD -> TD
TD -> DD
DD -> CD
CD -> CW
There appeared to be no conversation with CW, although it loaded when clicking on CD.

Hi,
I am not sure I follow what you are saying.
If your AIM Account allows Off Line IMs then a message received whilst the computer is ON but the iChat or Messages app is not open will start up the app.
In Messages this will bring up the Messages window
Buddies with thier Pics and Names are in the left hand panel.
The incoming Message Buddy should be "front"/Active with their chat on the right.
So as JD had sent a message clicking him would have shown your JD's IM and any link conversation over AIM.
Are you saying that on the left your had five Buddies or Contacts that had conversations on the right ?
Or did only 4 show up ?
From there are you saying that JD was listed twice but their "second" Chat was in fact with TD ?
(And all subsequent Chats were displaced by one ?)
If I have only Buddy Lists open (Dismiss the Messages list of Chats and Contacts/Buddies) but then use the New Message item in the File menu I get the window back
It tends to load with the Previous session's Chats (in most cases for me this is "yesterday" each time).
I have not come across the "wrong" name being linked or showing me the "wrong" chat.
Example pic
Uploaded with Skitch!
Have I understood the question ?
11:06 PM Saturday; March 3, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?

I am trying to update to i-tunes 11.3 but when I download I get a message that itunes didn't install properly, and a reference to error 127. Any ideas?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

HI, as of today can't use Gmail with Apple Mail anymore. neither on Macbook Pro nor on ipad. But is still works on my iphone, guess because I didn't update on the iphone. So can anybody tell me what happened and how I can fix it?

Hi,
as of today I can't access Gmail via Apple Mail anymore. Last night I updated on Macbook Pro and ipad, and both don't allow me to access gmail anymore. Gmail still works on my iphone, I guess, because I didn't update that one.
Can anybody tell me what happended and how to fix it?
Thx
Chris

ChrisK21,
Make sure your settings match up with this:
http://support.google.com/mail/bin/answer.py?hl=en&answer=180188
if wouldn't hurt to delete the account entirely and just re-set it up in preferences.

I updated iPhoto and now can not burn a cd on iPhoto. I am getting error message: The burn to the SuperDrive drive failed. The disc drive didn't respond properly and can't recover or retry.

I updated iphoto 9.4.3 and now it will not allow me to burn pictures on disc. I am recieving the follwing message:
The burn to the SuperDrive drive failed. The disc drive didn’t respond properly and can’t recover or retry.
I have tried to do a SMC Reset and PRAM reset and it still will not work. Before the update I was burning pics onto the same dics with no problem.
Any suggestions on what to do?
Thanks!

Hey MGRUBE,
Thanks for the question. I understand you are experiencing issues with burning a disc. The following resource may help to resolve your issue:
Disc Burning Quick Assist
http://support.apple.com/kb/ht1152
Thanks,
Matt M.

My iphone 4s is updated to ios7.1 after that it shutsown when i insert the sim.if ther is no sim it was working properly.what can i do for this

My iphone 4s is updated to ios7.1 after that it shutsown when i insert the sim.if ther is no sim it was working properly.what can i do for this

Hi Ravihara,
Thanks for visiting Apple Support Communities.
If your iPhone is not working with a SIM card inserted, I recommend these troubleshooting steps:
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
If you still are unable to resolve this issue, contact Apple support for further assistance.
From:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Best Regards,
Jeremy

Iphone didn't switch off properly and now won't switch on

iphone didn't switch off properly and now won't switch on

Reset, hold both home and power buttons until the iPhone begins to start. If nothing, connect to wall charger for 10 minutes, it may come on itself. If still nothing, keep on charger and Reset, it may take about 20 seconds of holding both buttons while on charger. If still nothing battery may be completely dead and need replacement or something worse.

IPhone 5.1 update corrupted both iPhone and backup

Help me please!
I updated my wife's iPhone 4 (Verizon) to iOS 5.1 this morning with no issues, but when I attempted to update my previously working fine iPhone 4s (Verizon) today at 7:35 pm eastern time and it screwed up both my phone and my backup.
After the update -- I was taken to the generic iPhone (slide to set up) welcome screen instead of my own. After setting up my wireless network and enabling location settings, it brings me to the "Start using your iphone" screen. When you click the Start using button, I see my home screen with my apps for split second and it brings me back to the Slide to set up screen. Stuck in an infinite loop: Slide to set up --> Wireless setup --> Start Using iPhone --> tantalize me by splashing my home screen --> Slide to set up.
My next step was to try powering off and restarting and powering off with both buttons and restarting, but neither helped.
So I called Apple support and talked to two levels of tech support, the first level had me restore from the backup taken by iTunes at 7:43 pm eastern during the update process. He assured me that the backup would have been taken before the update was applied and would be a full update. Post restore, the same problem manifested -- Slide to set up --> Wireless setup --> Start Using iPhone --> tantalize me by splashing my home screen --> Slide to set up --> etc.
He kicked me up to senior tech support. Sr. Tech support had me restore to factory and set up as a new iphone to see if it is a hardware problem. Restoring to fresh factory got me back into the phone. Restoring from a backup in December got me back into the phone. Restoring to today's backup caused the problem to re-manifest.
I have a lot of data in apps accumulated between December and today. Is there any way I can get that back? Is there a way to drop my phone to a previous version of iOS? Help please? Any advice is greatly appreciated!
Curiously, the update to 5.1 corrupted both my phone and my backup in the same step. That means something in the update process inserted itself into the backup and the phone at the same time. Tech support says that there is no update applied to the phone prior to the backup being taken, but that doesn't appear to be true.
If it was a simple case of backup corruption, the phone itself would have been fine after the update. The fact that both the phone and the backup show the same exact symptoms seems to indicate that something in the update possibly installed itself prior to the backup. I hope this information makes it's way to Apple engineers. The Sr. tech person "Josh", wouldn't discuss that as a possiblity.

Your missing apps are most likely due to an issue I saw while updating my two 3GS iPhones...see below... but usually inside iTunes goind to File > Transfer purchases from iPhone will get the missing apps back...
The issue with missing the settings and camera icon is a strange one...for that I can only suggest that you do a full restore unfortunately...so do that before messing with the missing apps of course...
One thing I have found when updating both phones earlier...is that for one phone I already had ALL apps updated on iTunes AND iPhone prior to the upgrade of iTunes and the iPhone OS 3.1
All went according to design...
On phone 2...The apps where up to date on iPhone only...Not in iTunes...when I upgraded iTunes and then updated all apps, after it was done it forced me to re authorize my itunes account...(it didn't do that for phone one) Then after that was done and I clicked sync...it told me that 11 of the apps on iPhone were not updated because they were not authorized...even though I had just authorized the iTunes account...I chose from the file menu "transfer purchases from iPhone" and then the 11 apps did properly show up in iTunes and all was well...

Hello i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to internet but another

hello
i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to internet but another of app works properly and cellular can join to internet . i reset my i phone in the setting . general section but my problem is remaining .is possible that to return to older version? if there is any solution share with me and i be very thankfulness of you.tanks again

It is not possible to downgrade to an earlier version.
Have you tried the tips on this help page? iOS: Troubleshooting Wi-Fi networks and connections
And you dont need iTunes to update you're device. You can update it OTA in Settings > General > Software Update

Hello i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to inter net but another

hello
i have a an iPhone 5 .i updated it in the end of summer or begin of fall because i forget the number of version.it is important that i update my i Phone by itself not with iTune . after that my device can not join to wifi to inter net but another of app works properly and cellular can join to internet . i reset my i phone in the setting . general section but my problem is remaining . if there is any solution share with me and i be very thankfulness of you.tanks again

It is not possible to downgrade to an earlier version.
Have you tried the tips on this help page? iOS: Troubleshooting Wi-Fi networks and connections
And you dont need iTunes to update you're device. You can update it OTA in Settings > General > Software Update

Reformatted disk but restore didn't work properly, had to reinstall system and now having major kext errors

Basically I had to reformat my hard drive, and in order to do that I copied all the files from it to a disk image which I then used to restore through disk utility.
Now this worked as far as individual files go, but the OS for some reason didn't copy properly. After restoring from the image, the machine started up with an infinite pinwheel and apple logo, not going anywhere, so I eventually just reinstalled snow leopard from the original installer. This is fine as far as the system itself goes, but I'm having some very annoying issues - for one, some things which I had registered have reverted to trial versions (probably just a question of moving some preference files from the backup which got overwritten, shouldn't be too hard) but far more seriously, a bunch of kext extensions aren't loading, including one which is needed to run my external wifi antenna (the internal one is banjaxed, won't connect to any network unless you're sitting beside the router at all times).
Here's the console log. Why are these kexts not working, when they worked perfectly before the reformat? Still struggling to understand why copying the entire root dir to a disk image and then restoring from that image did not, as expected, yield an identical system, and why I even had to reinstall after doing this. But more urgently, how do I get these extensions working again? Using airport isn't sustainable, I can't sit on the stairs every time I want to use the internet
12/06/2013 11:16:57
com.apple.kextd[12]
Failed to load /System/Library/Extensions/RT2870USBWirelessDriver.kext - (libkern/kext) authentication failure (file ownership/permissions).
12/06/2013 11:16:57
com.apple.kextd[12]
Load com.Ralink.driver.RT2870USBWirelessDriver failed; removing personalities.
12/06/2013 11:16:58
kernel
Previous Shutdown Cause: 5
12/06/2013 11:16:58
kernel
Warning - kext com.apple.driver.AppleIntelIntegratedFramebuffer has immediate dependencies on both com.apple.kernel* and com.apple.kpi.* components; use only one style.
12/06/2013 11:16:58
kernel
Warning - kext com.apple.driver.AppleIntelGMA950 has immediate dependencies on both com.apple.kernel* and com.apple.kpi.* components; use only one style.
12/06/2013 11:16:58
kernel
Atheros: mac 12.2 phy 8.1 radio 12.0
12/06/2013 11:16:58
bootlog[40]
BOOT_TIME: 1371032202 0
12/06/2013 11:17:03
blued[41]
Apple Bluetooth daemon started
12/06/2013 11:17:03
com.apple.SecurityServer[27]
Session 0x5fbff962 created
12/06/2013 11:17:04
com.apple.kextd[12]
Failed to load /System/Library/Extensions/BoomDevice.kext - (libkern/kext) authentication failure (file ownership/permissions).
12/06/2013 11:17:04
com.apple.kextd[12]
Load com.globaldelight.driver.BoomDevice failed; removing personalities.
12/06/2013 11:17:04
mDNSResponder[30]
mDNSResponder mDNSResponder-212.1 (Jul 24 2009 22:34:12) starting
12/06/2013 11:17:04
com.apple.usbmuxd[23]
usbmuxd-296.3 on Jul 25 2012 at 00:28:37, running 64 bit
12/06/2013 11:17:04
/System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[31]
Login Window Application Started
12/06/2013 11:17:04
com.apple.kextd[12]
Failed to load /System/Library/Extensions/RT2870USBWirelessDriver.kext - (libkern/kext) authentication failure (file ownership/permissions).
12/06/2013 11:17:04
com.apple.kextd[12]
Load com.Ralink.driver.RT2870USBWirelessDriver failed; removing personalities.
12/06/2013 11:17:04
com.apple.kextd[12]
Failed to load /System/Library/Extensions/BoomDevice.kext - (libkern/kext) authentication failure (file ownership/permissions).
12/06/2013 11:17:04
com.apple.kextd[12]
Load com.globaldelight.driver.BoomDevice failed; removing personalities.
As you can guess, Ralink USB Wireless Driver is the one I'm having trouble with, although the other error you see, BoomDevice, is one of the apps which had been registered but has reverted to trial. The errors in console made me think it was a permissions issue, but repairing permissions, despite taking half an hour and modifying tons of files, did not resolve this issue.
How do I fix this, and also out of interest, why did it happen in the first place? I imagined formatting and restoring would be far, far less complicated than this O_o
EDIT: Should point out that obviously going from 10.6.8, the reinstall reverted to 10.6, and I haven't been able to upgrade since I can't get this internet kext working. Shouldn't be a problem though since the wireless driver was for 10.6.x...

Still struggling to understand why copying the entire root dir to a disk image and then restoring from that image did not, as expected, yield an identical system, and why I even had to reinstall after doing this.
Because there is a lot more going on under the hood than merely copying files.
The only way to do what you want is to use cloning software like Carbon Copy Cloner.
My advice is to rescue your personal files to a regular non-TimeMachine external drive, Zero erase the ENTIRE drive and install OS X fresh and update, then your programs from original sources and files from backup.
Then, make a bootable clone and you can copy that as many times as you want and each one is bootable.
Most commonly used backup methods
How to erase and install Snow Leopard 10.6

HT201401 My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a ubs pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. meltdown

My phone started acting up and I noticed my text messages were not being sent. So I turned my iphone off. My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a UBS pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. I try to turn it off and on again and same message over and over. If I hit the any button on the phone nothing happens. Does anyone know what this means or seen this itunes messaging ? meltdown? Please help.

Hello Raja,
Thank you so much for your response. I had these photos backed up on iCloud but, had I not, its good to have an alternate solution as the one you suggested. Actually, I went to the Apple store today and yes, you are absolutely correct Restoring in iTunes will result in permanent loss of photos unless backed up somewhere such as iCloud or other solution. Well, what they did was restore the phone in itunes ( I did not have iTunes downloaded to my computer which is why it did not work when I went to do it myself, I needed to go to the iTunes site and go to the download iTunes button because my windows based HP laptop does not come with itunes already downloaded). This retoration process took a while and I was forced to upgrade to the latest 7.1 iOS software which I was not too happy about -sometimes you like the way things work now :-) Anyhow, they said this restoration request happens as a result of a software update (which I was NOT in progress of an update or doing an update) or sometimes when you remove the power cable too quickly from the iphone (which I do not recall doing this either but...). Since I had backed up on iCloud all of the photos were downloaded back on my iphone 4s. Best of all was that my phone was back up and runnning and there was NO CHARGE at the apple store for this service of restoring my phone. Well, I just wanted to share the results and I appreciate all the responses and support I received. Thank you kindly.

Iphone didn't update properly

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