Iphone died. "please connect to itunes" message. iphone recovery no go.
After 3 days of working fine, my iphone died. it only shows "Please connect to itunes". iTunes does not recognize phone (Windows asks for "iphone (recovery mode)" device driver). I tried holding all button combinations down for many seconds (reset) to no avail.
I'm stuck. And I'm out of town for a week without a cell phone (in NYC). I hope to get a replacement fast. Is this common? I barely used the phone.
I had that problem, upgrading to the latest iTunes (7.3.1) and QuickTime fixed it.
Similar Messages
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IPhone disabled please connect to iTunes. Please help mee
Hello
My son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to iTunes'
I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deleted
I'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back
I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.
I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.
Is there any way I can get my photos back?
Can Apple get them back for me?
Please helpThere is no way to get your photos back if you didn't save them to your computer, or back up your iPhone to your computer, or back up your iPhone to iCloud, or enable PhotoStream for your iPhone, or upload them to FaceBook or Picasa or DropBox or Box or Flickr or Shutterfly. In other words, there are at least a dozen ways you can preserve photos, and if you didn't do any of them they are lost.
One reason to sync to iTunes is iTunes will "remember" your phone, so if you ever lose your passcode you can just Restore using iTunes and it will remove the passcode AND restore your most recent backup. -
When I connect my iPhone to iTunes it's say we're sorry we are unable to continue with your activation at this time and its be 2days and still doesn't work. And on my iPhone it has IOS 6 screen and when I slide the bar across it says connect to iTunes what do I do
Hi Genoc728,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive and can't be turned off, you can reset it. See this article for the steps, and other helpful troubleshooting tips for an unresponsive device:
http://www.apple.com/support/iphone/assistant/phone/#section_1
Regards,
Jeremy -
IPhone stuck on "Please Connect to iTunes"
So I attempted the update. Received an error message (I beleive 2003). Now the iPhone itself is stuck on the "Please Connect to iTunes" message with the yellow exclamation point sign. I beleive I'm attempting to reset the iPhone correctly (top button and home button held down).
Even after a reboot I still get the same dialog.
Problem is, after a PC reboot, different USB ports, iTunes can not see the iPhone. Windows sees it, but iTunes does not. I'm confident I could get this thing to work if I can re-apply the update, or even reboot the phone.
Any insight?OK, updated itunes to latest version. It saw the Iphone and said it must be restored, etc. Attempted a restore, and it gave me the dialog that an error occured and that this iPhone cannot be restored. Sheesh.
I'm leaving it plugged in, letting iTunes "do its thing" as you say, however, I think that patience and trust work better with human beings
Edit: Ok, three attempted restorations and three "Iphone could not be restored (Error 1604)" dialogs. Hrmmm...this is troubling.
Please tell me all my contact info isn't lost....
Message was edited by: danny_76 -
My Iphone 5 is disabled as i have locked the password many times.my iphone is saying connect to itunes.but iphone will not connect to itunes so i cannot get into my iphone.WHAT CAN I DO?????????????????
Open current iTunes on computer, connect iPhone to computer with lightning cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, click Restore button of iTunes.
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Yellow triangle "Please Connect to iTunes", can't do restore in iTunes
My iPhone stucked in yellow triangle and "Please Connect to iTunes" message, i can't do a proper restore from both "recovery mode" or DFU, it keeps showing 1604, 1603, 1600 errors and from DFU it shows error 6... As much as i understood after reading hundreds of forums, it might be a NAND fault... Any ideeas? Thank you...
Well the iPhone being stuck at the yellow triangle means that your iPhone is in recovery mode. The data is still on your iPhone, but it is not recoverable by measures within support of Apple. To recover that data you would need to either take it to someone who could assist you in retrieving that data, or look for 3rd party iPhone data recovery programs. You may have a backup and you don't even know to check to go Edit\Preferences\Device and it will say the following devices are backed up on this computer or something. If it says the name of your iPhone and a current date you should get most of your data back after the restore, this is not guaranteed as the backup file may be corrupt.
As far as the 1600 error codes those are normally related to USB issues. Error 6 across Windows and Mac is normally hardware. You are going to want to try restoring your iPhone on another USB port (without the dock) if it is still failing to you can always uninstall and reinstall iTunes, uninstall and reinstall the iPhone driver. If this still fails, you can attempt to restore in another admin. user. Your best bet however would be to restore the iPhone on another computer. Once this is done you can bring the iPhone back to the main computer to restore from the backup.
Hope this helps a bit! ✰ -
Phone Dead - Please Connect to iTunes
This phone has not been connected to a computer since activating it and on the 1.1 update now it is frozen. I have gotten errors 1611, 2003. And I have uninstalled itunes and re-installed, nothing. I have held the both buttons for 5 seconds and 30 seconds, nothing. Restarted the computer, nothing. Plugged it back into the wall and let it charge, nothing. Then I created an account to post this thread and got half way through typing, and low and behold the phone started restoring firmware. What the ****. Well, now that the phone is working, can Apple somehow give me back one hour of time?
I have the same problem. I just finished downloading iLife '08 when my iPhone just won't open. I let the battery drain out and connected it to the outlet to charge. The " Please connect to iTunes " message showed up and my iPhone is stuck from there since yesterday. I missed a lot of business calls because of this crap and will file a complaint against Apple and AT&T regarding this matter if no solution for this problem is available.
I urged others to do the same as iPhone users paid each day of this phone to be used and not hanged! -
Well my sister lives in US and she just handed me her old iphone 3gs. The phone was locked to AT&T .While trying to acees it an error message is popping up that Iphone is disable,Please connect to itunes.Well i downloaded a new version of itunes and while connecting it in recovery mode and tryuing to update it it is giving an error.i asked my sister to unlock the phone so i could use it on any network .she has applied for it and will get the code in one week. What should i do?? Please help.
Restore the device as new with an AT&T SIM card or wait until it is unlocked and restore as new with another carriers SIM.
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Get message on iPhone 4S, "Cannot connect to iTunes Store." How can I access the iTunes Store?
I get a Message on iPhone 4S, "Cannot Connect to iTunes Store." How can I access iTunes Store? Yes, I am WiFi connected.
Well folks I finally got my "can't connect to iTunes" issues fixed. Seems that there was an unauthorized change to my email address and account therefore not allowing mr to connect to iTunes.
Here is how I got it fixed.
1. Contacted iTunes store support
2. Followed their instructions and replyed with the following info:
An order number from one of my purchases
Last 4 digits of the c.c. Used for the iTunes store acct
Answer to one of my security questions
And 2 items from this list.
Birthdate
Billing address for Acct
Phone number on acct
It was after all of this that they saw that someone had made an account modification back in February when the issue began. Seems they changed my email address just slightly and that is what kept me from being able to sign in and not a password issue. This was likely due to a phishing email that came out in conjunction with iCloud asking users to change their passwords to a more secure form by adding a capital and number.
To get all of this cleared up it took about 4 days as we emailed back and forth. I also needed a seperate email address they could use to send me info. Once they determined the issues and went to get them fixed by changing the email address associated with the acct and I created a new password I was able to access iTunes with no issues and even my previously thought lost acct balance was there.
Hope this helps
Crash -
My iphone 5c says connect to itunes. It won't update/restore; error message (27) comes up. I also haven't backed the phone up since last year. HELP.
Hi there owain11,
It looks like that particular error may be realted to a hardware issue. Take a look at the article below for more information.
Resolve iOS update and restore errors
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
-Griff W. -
Iphone has a message on it that said iphone is disable connect to itune. i try but it said that you must unlock your phone. but the iphone will not let me bring up the keypad so i can put the code in to unlock it, it has the message iphone disable connect to itune. what can i do?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note. Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery... -
Hi after trying to update my iPhone 5s while connected to iTunes on the Mac I got a notice saying it could not update the phone (error message: (-1)). Any idea what this error message means? Is it a space issue?
Resolve iOS update and restore errors
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my iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone....any one know what to do???
actually i just found this on apple.com/support
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My iphone is not working. It syays that "iphone is disabled" then please connect to itunes. When I connect it It doesn't connect beacuase I should do enter first the code but I cant enter it cause my iphone is not working.
okej thank you, but when I restore it, it says that an unexpected error happened, what could this mean?
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I cant open my iphone, its showing that ( iphone is dsabled, connect to itunes) when i connect to itunes its showing message on computer screen that ( itunes could not connect to the iphone, because it is loked with passcode. you must enter your passcode on your iphone to connect with itunes.
appreciatedPlace the iPod in recovery mode and then restore the iPod to factory defaults/new iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
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