IPhone disabled please connect to iTunes. Please help mee
Hello
My son has typed in my passcode wrong on my iPhone 5 and it says 'iPhone disabled please connect to iTunes'
I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deleted
I'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back
I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.
I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.
Is there any way I can get my photos back?
Can Apple get them back for me?
Please help
There is no way to get your photos back if you didn't save them to your computer, or back up your iPhone to your computer, or back up your iPhone to iCloud, or enable PhotoStream for your iPhone, or upload them to FaceBook or Picasa or DropBox or Box or Flickr or Shutterfly. In other words, there are at least a dozen ways you can preserve photos, and if you didn't do any of them they are lost.
One reason to sync to iTunes is iTunes will "remember" your phone, so if you ever lose your passcode you can just Restore using iTunes and it will remove the passcode AND restore your most recent backup.
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when I connect the iphone does not start automatically Itunes
Please help me
How to solve this problem that I havei've had a few issues like this.
I've found that it is an issue with items that are already on your phone.
several troubleshoots.
1) uncheck everything from syncing (apps, music, tv shows, movies, podcasts, etc), try to perform a sync, it most likely will work. Then, sync after checking each item individually (check the sync box for videos, then sync, check the sync box for podcasts, then sync, check the sync box for music, then sync, etc). One of two things will happen, 1) you will fix the problem, or 2) you will identify exactly what part of the sync setup is the culprit.
2) if the above doesn't work, I've found that it is likely an issue with files that are on your phone but your phone doesn't exaclty recognize (for example, I had copies of music on my phone that didn't show up in the music app, I went in on itunes and manually deleted those songs from my phone and that fixed the sync). to do this, check the "manually manage music and videos" box at the bottom of "summary" while your phone is connected to itunes. Then, go to the left hand pane in itunes and find your iphone device, click the drop-down arrow that shows all the categories for media on your iphone. Go to the music category in your iphone on itunes and delete all the music that shows up. Try to perform a sync - it likely will work. After this, you can uncheck the manually manage music box and re-sync your phone as normal
let me know if either works -
my iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone....any one know what to do???
actually i just found this on apple.com/support
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My iphone is not working. It syays that "iphone is disabled" then please connect to itunes. When I connect it It doesn't connect beacuase I should do enter first the code but I cant enter it cause my iphone is not working.
okej thank you, but when I restore it, it says that an unexpected error happened, what could this mean?
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If it's showing the disabled screen then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPad and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
If you do it via a computer that it hasn't been synced to :
If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. -
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My iPad/iPhone wont connect to iTunes please help...im trying to sync both but its not connecting to iTunes and id like to update my music library
Hello there, gretchenkemp95.
The following Knowledge Base articles offer up some great, in-depth steps for troubleshooting your iOS device not being recognized:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
or
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I put my ipod on voice control by accident so i typed in my password because I wanted to listern to my music it said it was wrong. So i typed it in over and over again until it said connect to itunes so I did. Then while I was at it I updated it I waited 30 mins and then I couldn't turn it on. When it finally did turn on it still said please connect to itunes. So i restored it and rebooted it everything. And it still says connect to itunes. I go on itunes and it says ipod touch is in restore mode unlock password. Well I can't do that if my ipod is disabled. Please help.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this
I suspect your error was 1015, not 1051. This usually involves a jailbroken iPhone, use Google to find your solution.
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"Please Connect to iTunes" -- Help
Did update and then phone shows the above error message, and on itunes it says it has detected an iphone in recovery mode and iphone must be restored...what is going on? Tried powering down, hard reset...nothing. Certainly don't want to restore if don't need to - help!!!
Ive also had this problem with both of the last 2 updates for the iPhone. The update downloaded from the server, and when it goes to install onto my iPhone, iTunes freezes and my phone shows a dock connector with an arrow pointed to iTunes (for the last update I got the warning symbol and "please connect to iTunes" msg). This time I just restarted my computer and my phone and when I opened iTunes it said that my phone was in recovery mode. I had to restore my phone for the second update in a row. I had to re-sync all my music, video, photos, etc. Talk about a huge hassle/pain in the *! Im going to take it to an Apple Store, but unless they can downgrade and then try to reinstall the update so I can show them what happens, they will probably give me the run around with no real answers. One thing to note, iTunes will NOT auto-launch when I connect my phone.
Im running 10.4.11 and iTunes 7.5 (this happened before 7.5 too) -
My Ipod says disabld please connect to Itunes. I have connected but now I don't know what to do from here? I can't even unlock my phone.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!
Hello seth53,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario
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