IPhone disconnected at the end of backing up?

Hi!
I have tried everything that I could have thought of but no luck. iPhone back up via manual back up keep giving me error message of iPhone being disconnected at the end.
Methods I tried:-
Moving to different USB port.
Reinstalling iTunes.
Reboot PC and iPhone.
Device Manager - disabling and enabling USB and updating driver.
None of those worked. When I tried to back up iPad - it had been flawless. So it is definitely the iPhone not my PC, I assume. I had endless problems with my iPhone 6 since I got it in October and Apple is refusing to replace it, saying it is the software issues and was suggested restore - of course, I couldn't as I definitely don't want to lose data by being unable to back up. I have finally managed to save photos via iFunbox after many attempts so not too worried about photos. But I do want a back up of the phone though. The phone also gives No Service most of the time and WiFI signal is rather weak. Still a no for replacement!
Photo Gallery by Windows - problems with that - unable to transfer photos when with iPad - it had been fine.
I am at wits ends in what to do so any help would be much appreciated before I snap the phone in halves.

I recently unlocked my iPhone 5s & it didn't quite follow the instructions provided by the network, all I had to do is insert the SIM from a different operator & connect to iTunes & all was fine; no congratulations message saying the phone was now unlocked nor any saying the SIM was invalid, it didn't lock to the new network.
To be sure I checked on Apple's site & it worked as they said rather than how my provider said.

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IPhone disconnected at the end of backing up?

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