IPhone displaying wrong album/song information

I am having a problem with the information of an album on my iPhone/Itunes. The album itself is syncing but the information displayed on my iPhone is incorrect. On iTunes the 'year' column correctly states '1975' yet when I look at the exact same album on my iPhone the year displayed is 1999. There was a remaster of the said album released in 1999 but I don't understand why this is happening, anyone have any ideas?

Hey there,
It sounds like you are tapping on a specific song to play, and rather than play it the device will play a totally different track. That's definately some unexpected behaviour, so lets see what we can do about that. Start by closing all the running apps on the phone first:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would recommend backing up your phone to iTunes on your computer directly with this:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article to install a fresh copy of the iOS:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

Ipod displays wrong album art & skips entire songs since updating to 1.2

I recently got the new itunes update and the ipod update 1.2, and ever since that it has been skipping entire batches of songs and shows wrong album art for the songs that DO play. I have a 30 Gig Video
Windows XP

Try this: Open itunes> plug in your ipod> select your ipod icon> click the music tab> uncheck the box that says display alblum artwork (unless its already unchecked)> click apply> check the same box again> click apply. If all else fails you can restore your ipod and the artwork will come with it.
kEat0n

IPod displaying wrong album artwork; connectivity issues

I have an iPod Classic 80GB, model #A1238. It's a little over 2 years old. I use it on a PC with Windows Vista. And I am currently using the latest version of iTunes.
My iPod is pretty much at full capacity (music only!)-- if I want to add something, I have to delete something else. Lately, a lot of the new music I add displays the wrong album artwork in my iPod (even though everything's correct in iTunes). Usually, the recently added songs/files displays the artwork of another recently added album... but now, my recently added albums are displaying artwork for other, "older" and random albums in my iPod library! It's driving me crazy since my iPod is so neatly organized!
I have a feeling it has something to do with syncing? For the past year or so, I have had issues connecting my iPod to my computer. From time to time I get one of those "this device can perform faster" messages. That sometimes leads to other error messages about not being able to eject my iPod b/c the "device is in use," or I get an excessively long period of syncing or "verifying" my iPod. When those things happen & I'm stuck in a certain process, I typically try manually ejecting the iPod... and when that doesn't work, I restart my iPod.
In fact, I've been restarting my iPod a lot these days. I try to restart it every time I'm about to plug it into my computer to remove/add new music (I figure it might not have issues with wrong album art if it gets kind of a "fresh start!"... and that only works some of the time).
So what do you think the problem is with the album artwork?!? It seems so trivial, but it really drives me crazy-- I really love looking at the artwork, as silly as that may sound! I've heard that I might have to restore my iPod back to factory settings, but I'm REALLY hesitant to do that-- I have about 16,000 songs on my iPod & to get them back, I'd have to re-import my many, many CDs! It will probably take days! I'm also afraid I might start having the same old issues if I start getting those error messages about the device performing faster (I feel like all my little complications arose from those issues).
Some things to keep in mind: If it's not clear already, I manually manage my iPod's music library-- I don't sync entire libraries or playlists or anything. And most of my album artwork is downloaded automatically when I import CDs or purchase music from iTunes. Once in a while I manually add the album artwork (like, I find the album art from the Internet, copy it, right click my song files on iTunes, select "get info" & manually paste the image in the artwork box). That sometimes helps, but those files can still sometimes display incorrectly in my iPod, ditto song files purchased from iTunes (though more often than not, I don't have issues with those files' artwork).
Lastly, is it bad for me to be repeatedly restarting my iPod?
Any help would be much appreciated!! (And be forewarned: I am NOT too tech-savvy!)

The only way to get things resolved will be to restore your iPod. Since, as you imply, you've been manually managing your iPod and not keeping copies of your media on your local hard drive, you will need to recover the content from your iPod before you restore. There are plenty of threads here detailing just how to do that. If you haven't got the space then you will need to start, I guess, by buying an external drive big enough to hold all your media in one go.
Your iPod shouldn't need resetting on a regular basis. For myself I found that when I had a large number of playlists on the iPod (basically everything in my library at the time) it was more likely to freeze when playing games or even moving around the menus so I cut down the number and complexity of those I put on the device which seemed to fix things.
tt2

Problem with Displaying Artists/Albums/Songs on iPhone 4S

I purchased the 64GB iPhone 4S and went to load all of my music library onto it (a little over 30GB worth). I believe all the songs are on the phone but I'm having a problem. Not all of them are listed. It's especially noticiable in the artists and albums section. In both of those sections, while each list is in alphabetical order, the artists/albums start to get listed in the wrong part of the alphebet. For example, in the Album section, while it ends with the 123's, the albums listed there start with R, which is where the albums end. The same goes for the artists. So, currently, I can't look for "Who's Next?" by the Who via either of those routes. The problem with the songs is a little different. While I believe all the songs are there, while they start out in alphabetical order, they soon start to become jumbled. It seems it's trying to keep them in order; but it can't. For example, songs beginning with 'L' start during the letter 'J' category. Does anyone know what I can do to get all the albums and artists to list on my phone and how I can get the songs to display in alpahbetical order? Thanks for any help you can provide.

You won't see Viber data in www.icloud.com. App data (e.g. Viber) is included in an iCloud backup or iTunes backup which includes other information. Kindly see this support article for more information - http://support.apple.com/kb/HT1766, https://support.apple.com/kb/ht4946 and http://support.apple.com/kb/PH12519.

Iphone 5c wrong album cover for song

Ok so I have an iphone 5c and I have had it for about a year, all of the sudden I went on it to listen to music the other day and the album cover was different from the song. This happened to a around 48 of my 130 songs. I have all the songs and album covers, but they are switched around now. For example, say I want to listen to Summer by Calvin Harris, I clicked on the cover, and it plays Find You by Zedd instead of Summer which now has a Shakira cover. This is seriously starting to **** me off so can someone help me?

Hey there,
It sounds like you are tapping on a specific song to play, and rather than play it the device will play a totally different track. That's definately some unexpected behaviour, so lets see what we can do about that. Start by closing all the running apps on the phone first:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that and restart the phone and test the issue again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, I would recommend backing up your phone to iTunes on your computer directly with this:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
And restore it from your backup with this article to install a fresh copy of the iOS:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thank you for using Apple Support Communities.
Cheers,
Sterling

Update to 7.2 won't display my msn song information

what is that?
why i cant show what music i hear?

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod shows up in Windows but not in iTunes
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Find My Friends app displaying wrong contacts

Find My Friends app is displaying wrong name and information on 2 of my contacts. It is correct on the followers page but on the map and the friends list they are incorrect. How can I fix this? They were fine before today.

Having the same problem. Just started today. Anyone have an idea why Find My Friends app stopped working?

When i go play a song on my iphone it shows the wrong album cover.... How to fix?, when i go play a song on my iphone it shows the wrong album cover.... How to fix?

A couple songs on my iPhone 4s show the wrong album cover but they play the wrong song. When i go to albums it shows the right cover but when i pick the song it will show a diffrent cover. Its like some of my song covers are switched. How do i fix this?

There are 2 things you can do, the first (and by far the easiest) is to delete all of the music off of your iPhone and then put it back on. Also you might want to check that everything is in the correct place on the iTunes library. If you downloaded any music from iTunes without using a cd and it is not in your iTunes library you can go to the iTunes Store and on the right side under "Quick Links" and select purchased. It will let you download anything you have ever purchased in iTunes.
The 2nd option is to backup your iPhone and save ALL of your apps to iTunes on your computer. Restore the iPhone and set up as a new iPhone, Don't worry all of your contacts will be in the cloud if you have it enabled. Once you set it up you can re-download all of your lost apps for free. Make sure your iTunes music is all in order and then sync the music back up.
I hope this helps!

Wrong album art displaying for songs on my iPod Classic.

I am having a problem with my 160GB classic iPod. (6th gen. I believe, it's the first 160GB iPod to be released.)
It doesn't happen a lot, but I noticed wrong album art displaying for my songs on my iPod. Then when I check in itunes, the album art is correct. Also, I manually manage my music and videos. So when I check the album art from my ipod's hard-drive through itunes, the album art is correct as well.
I believe the problem happens when the iPod itself tries to find the album art images for the current song being played. It somehow gets jumbled and puts up a random album art image instead of the one it is supposed to.
One thing i noticed is this. Lets say I shuffle all my songs. Once I get up to a song with wrong album art, I skip pass it lets say about 5-10 songs, then I go back to it. The album art often corrects itself, and the right album art is displayed.
I looked around the forums here and see that other people are having similar problems with different kinds of iPods. Maybe it's a firmware issue?

I'm having the exact same issue on my iPod Classic. Haven't used this forum before - do experts provide feedback, or do we just hope that another user can suggest a cure? I haven't reformatted my iPod yet - huge pain, as I also manually manage my music - but will do that if no other solutions present themselves.

Wrong song plays on iPhone 4S when specific song is selected, but correct cover art displayed

I recently downloaded "It Will Rain" (Bruno Mars) from iTunes and played it numerous times yesterday, as I usually do with any new downloaded song. However, after syncing iPhone 4S with computer today just to do some updating of my file sharing, my iPhone now plays the song that is listed after it even though the "It Will Rain" artwork and name is displayed correctly. It basically won't play the song anymore when selected. I even tried to go down the list to see if it would play if it wasn't selected directly and it seems like it takes awhile and then ends up skipping over to the next song, still displaying the "It Will Rain" cover art. I tried re-syncing and the problem doesn't appear to be within my iTunes account because it plays fine there. Not sure what to do at this point. iTunes won't let me repurchase it (not that I would want to have to).

ChristySeattle wrote:
I am now missing 26 songs from my Iphone. (After resynching it told me 26 songs could not be downloaded and to see Itunes for more info, of course Itunes had no info). So now I am missing 26 songs and cant figure out how to get them back. They play through my laptop and my Ipad but I cant even see them on my Iphone anymore. I'm starting to regret my upgrade to the 4s. Help Apple!
Were these 26 songs purchased directly from the iPhone? If so, these might be "ghost" entries ... connect your iPhone to iTunes and click on the small arrow to the left of your iPhone's name. Select the iPhone's "Music" category and see if these 26 phantom songs appear grayed out. If so, that's probably what the message is about. I have the same problem, although for each of my 9 "ghost" songs on my iPhone I have legitimate entries that play just fine. I can only see these phantom entries on my iPhone when I view its contents through iTunes (and I get the same error message you get). Unfortunately, I don't have a solution for the error message, but ...
If these 26 songs really are in your iTunes library, are they set to be sync'd to your iPhone? (assuming that you auto-sync) In other words, are you either syncing your entire library, or at least a playlist (or genre) that you auto-sync to? If they're not part of your auto-sync categories, then they won't go back onto your iPhone until you designate them to auto-sync to your device.
If you manually manage music on your iPhone, can you drag and drop these 26 songs to your iPhone?

Wrong Album Art Displaying

I have the iPhone 3g and updated to 2.2. Now, when I play music, the wrong album art is displayed. It doesn't happen on every song, and I checked the song information in iTunes on my Mac and they are right. When I play it on my computer, the album artwork is fine.
Does anyone know how to fix this? Thanks for the help!

That's strange - I find this problem on iTunes. I include the album art correctly, but sometime later a different album cover appears for the same song. I don't know how this happens.

When my nano is on shuffle, it won't load the song information like artist, song title, album. Only album art.Is this normal?

My nano 6th generation is just a few days old, and I had to reset it earlier because it refused to play some artists, so the troubleshooting was successful.
However now when I use the shuffle mode, I noticed that it doesn't display the song information such as artist, song name, album, just the album art. When I shake to shuffle, it usually doesn't. This is sporadic: sometimes it does, sometimes it doesn't. Is this an error or is there a way to fix this? But when I shuffle manually, it shows the information. Should I have this fixed?

I had a similar issue and spoke to someone at Apple, who sent me this:
1. Sign out of iTunes on iPhone.
2. Put the iPhone in airplane mode
3. Delete the incorrectly named albums from the iPhone
4. Edit your album names in your iTunes library to what you want
5. Move the songs & albums from your iTunes library back to your iPhone
6. Disconnect
7. Turn off airplane mode
I've had some slight issues arising from it, but the original problem appears fixed.
Hope it helps,
Will

Album Art Missing / Displaying Wrong Art

I just updated both iTunes and my iPhone to the latest version. After I synched my iPhone, two issues occurred:
1 - The wrong album art was displaying for the now playing song
2 - Then after I synched again, album art is missing for all music, podcasts, video on my iPhone (it is still in iTunes)
Anyone having the same issue or know how to fix this?

Same here. The album are is correct in iTunes, but if I play the song from my playlist, I get the wrong picture.
This only happens for the last playlist I created. Earlier playlists I created show the correct album art.
I may try deleting the playlist, and recreating it.

Itunes on my iPhone 5 only displays the artist list with the UP NEXT feature. How can I change the UP NEXT feature on my iPhone 5 to display the next songs that are to be played on my play list?

Itunes on my iPhone 5 only displays the artist list with the UP NEXT feature. How can I change the UP NEXT feature on my iPhone 5 to display the next songs that are to be played on my play list?

Hi Sarah,
It sounds like the songs have either not yet synced over to the iPhone, or something went wrong when attempting to sync to the iPhone. My recommendation is to uncheck the "Sync Music" checkbox.
Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from your iPhone, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.
If the above does not resolve your issue, see the following articles:
iOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
iOS: How to transfer or sync content to your computer
http://support.apple.com/kb/HT1296
Thanks,
Matt M.

How can I report wrong song information, the contact form doesn't work

There used to be a contact form to report broken song information but I can't seem to find it.From herehttps://support.spotify.com/uk/learn-more/faq/#!/article/how-do-I-report-a-content-error-on-spotify/I click on the let us know here linkhttp://www.spotify.com/about-us/contact/contact-spotify-account/On the new page I click on Technical issuesThen I want to report a broken song or wrong track informationhttps://support.spotify.com/uk/contact-spotify-anonymous/#Then the link How do I report broken tracks or albumsWhich links me back to the starthttps://support.spotify.com/learn-more/faq/#!/article/how-do-I-report-a-content-error-on-spotify/Where's it gone?

Hello:
What about going here to this link: https://support.spotify.com/uk/contact-spotify-anonymous/
click on the green bubble that says I STILL NEED HELP, does that give you input boxes to input information into by reporting track problems and issues? You might have to do this for each song and/or album you find problems with one at a time though.

IPhone displaying wrong album/song information

Similar Messages

Maybe you are looking for