IPHONE DOES NOT SHOW IN LEFT PANE .

IPHONE DOES NOT SHOW IN LEFT PANE in itunes  Trying to back up and cannot! Help! need to save my photos Phone has decided to stay in recovery mode and I cannot do anything with it.
Have been through the help and support in itunes - do you think an apple shop could do anything?

Check in your Device manager under Universial Serial bus Controllers are there any items that have a ! next to it?
Start>Right click My Computer>Hardware tab>Device Manager.
Follow this article it should resolve your issue
http://support.apple.com/kb/TS1538

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