IPhone doesn't restore

I bought an iPhone 4S from London about 3 weeks ago and now I'm using it in a different country. Today I wanted to update my iPhone to iOS 6.1.3 but while restoring my phone got into recovery mode and I had an alert which is saying that I have Error 1604. For last 3 hours, I've been trying everything on the internet and nothing works. I've updated iTunes, then deleted it and re-downloaded but my phone is still in recovery mode and iTunes still can't fix the problem. Every solution on the internet is similar to this http://support.apple.com/kb/TS3694#error1604 and this doesn't work. What else can I do? Please help as soon as possible.

What happened when you followed the last step in the instructions for troubleshooting this error?
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

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HT201269 When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.

When restoring my backup from my old iphone via my computer to my new iphone, it gets all the way through the restore and then at the end it says there was an error and doesn't restore. Doesn't say what error.

Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Also... See Here > Configure security software

HT1766 my iphone doesn't open on the itunes and it shows me a message saying there is no sim card and there is a sim card in the device and it is a working one and can't open the device on the computer to restore it what can i do?

my iphone doesn't open on the itunes and it shows me a message saying there is no sm card disconnect and insert sim card and there is a working sim card inside the device and i can't restore the device as it doesn't open on the computer so what shall i do?

Remove and reinsert the SIM card.
Replace the SIM card.

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes. I'm being asked for a password to get into my phone and the old password I had doesn't work. I don't know what password it's looking for

Thanks for replying, I'm a real techno-cretin. What do you mean by not using the backup? I'm busy trying to restore my new phone and it's doing a 6 hour download with updates. Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?

Backup doesn't restore iPhone back to iOS6, BE WARNED.

I made a backup before testing iOS 7. I don't like it.
The backup will not restore it back to iOS6. It doesn't restore the iOS firmware from iOS7 to iOS6, only the settings and apps you've had during the backup are restored.
Is there a REAL way to have backed it up?

I made a backup before testing iOS 7. I don't like it.
The backup will not restore it back to iOS6. It doesn't restore the iOS firmware from iOS7 to iOS6, only the settings and apps you've had during the backup are restored.
Is there a REAL way to have backed it up?

My iphone doesn't show me the effect on picture that are taken with effect is shows me it as a normal pic with out any effect but when I press edit it shows that the effect is already on but u can see it

my iphone doesn't show me the effect of the picture that Are taken with effect it just show them to me as a normal picture with out any effect and when I go to edit it shows there that the pic already has an effect and when I see the picture in group it shows that it has effect only when I tap on one to see it larger the effect disappear

I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

My new iPod touch 5 doesn't restore, it's stuck on recovery mode.

I connected the ipod to my computer, just to charge it up, and i left the computer alone. I think the itunes was set to actualize it alone to the ios 6.1, but when i came back to get my ipod, it said that there was an error and the ipod couldn't actualize, after that it's stuck on recovery mode. I connected it to the iTunes as the ipod says, and on the resume says the software is actualized but it's stuck on recovery mode, when i try to restore it, the software downloads, but after it's downloaded, it doesn't restore the ipod and it's still the same. Help me, it's been this way for a week, and I'm tired of keep trying with the itunes I will really appreciate the help, thanks.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPhone doesn't appear in the desktop

Hello,
My PC : HP Elite m9361.ch Vista X64 Edition Familiale Premium
My iPhone : 3GS 16Mo, OS 3.1.2
Itunes : 9.0.2.25
Since few days, I can't see anymore my iPhone under my Desktop (Windows Explorer).
If I connect it to the USP 2.0 port :
OK :
- iTunes see my iPhone, synchronisation is OK, everything is OK with iTunes.
- Application as iPhoneBrowser 1.9.3.0 see it, folder DCIM too,
I can transfer pictures with this application.
- in Devices Managment, I see under Mobile Device "Apple iPhone", it seems OK, in Blue.
NOT OK :
- iPhone doesn't appear anymore in the desktop (windows explorer) when I connect it.
I hear 2 sounds when I connect my iPhone.
I can't see the folder DCIM anymore.
- I can import token pictures on my iPhone with HP Essentiel, Windows Pictures, etc,
but not I choose "Open with Windows Explorer" or "Import Pictures with windows",
I receive an error message.
- I tried to desinstall the driver, and then to reinstall it, but a problem appear:
The driver installation process start, it tells me that drivers are found under Windows update,
but then I receive the error message :
"The class installer has denied the request to install or upgrade this device".
At that point the driver installation apears to be aborted,
Then i have a yellow triangle for this device in the managment console.
However I can communicate with the iPhone with iTunes and iPhoneBrowser for exemple.
I must using "system restore" to recover this bug in the managment console
and to have this device OK (no more in yellow).
Can anyone using Vista X64 tell me :
- About the following registry key :
[HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE1 0318}]
Is this key present ?
Is there an Upper or lower filter on this key ?
- Wich drivers are installed for this device ?
I have the following drivers shown for this device in the managment console :
C:\Windows\System32\WpdConns.dll
C:\Windows\System32\WpdMtp.dll
C:\Windows\System32\WpdMtpUS.dll
C:\Windows\System32\drivers\WpdUsb.sys
C:\Windows\System32\drivers\WUDFRd.sys
C:\Windows\System32\drivers\UMDF\WpdMtpDr.dll
Are others drivers present ?
- What about the path the following directory :
C:\WINDOWS\System32\DRVSTORE\usbaapl_872A2434B7205D4BD84BBE53811BDCE15F347D5B
Does this directory exist ?
Wich files are present in this directory ?
Thanks for the help and the attention.
(and sorry for my bad English, I'm french speaking)

Can someone tell me about the driver :
C:WINDOWSSystem32driversusbaapl64.sys
There is something telling about that :
http://www.engadget.com/2007/06/30/iphone-not-supported-under-64-bit-windows-xp- or-vista-oops/

Liquid Contact Indicator? iPhone 4 not restoring (error 1611)

My iPhone won't restore even though it is recognised by iTunes. After an initial 'restore attempt' process, I get the following error code (Error 1611).
I have taken the iPhone to a technical repair store and after a quick examination, I was told that the iPhone had suffered water exposure and was out of warranty. I explained that this could not be possible as the phone had not been in water, was well looked after and was in immaculate condition. He proceeded to explain that the Litmus Paper indicator at the base of the device had turned colour. I again explained that I had not exposed the iPhone to water and queried how the iPhone could be perfectly functional during the evening, not be exposed to water during the night, but was dead the next morning due to apparent damage from water?
After again explaining that the iPhone had not been exposed to water, I asked whether or not humidity could be a cause of water damage. He said yes, this was possible.
Has anyone else experienced this type of issue? What can be done about a 1611 error?

Try getting your phone in DFU mode. If this doesn't work, you most likely do have a hardware failure:
1. Close iTunes.
2. Connect your iPhone to your computer and then launch iTunes.
3. Turn your iPhone off (hold down the power button at the top of the iPhone).
4. Then, hold down the sleep/wake button and home button together for EXACTLY 10 SECONDS, then release the sleep/wake button.
5. Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected. When you are in DFU mode your iPhone screen will be completely black. Remember that if you see the restore logo, iTunes logo, or any message on the iPhone screen, you are not in DFU mode but standard Recovery Mode.
6. Hit the OK message that should popup to restore your phone.

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls

My iphone doesn't ring when it's unlocked .. i have calls but the screen still black and when i slide to unlock the screen i found i had missed calls
i have tried manythings but it doesn't work
i put it in silent mode and i found my calls comes normaly and it works good but when i turn on ring mode it's back as it how can i fix that ?!

Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device. Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

ITunes suggested to upgrade iOS for my iPodtouch but couldn't upgrade and asks to restore the iPod. But it doesn't restore also and gives error (1). Pl help.

iTunes suggested to upgrade iOS for my iPodtouch but couldn't upgrade and asks to restore the iPod. But it doesn't restore also and gives error (1). Pl help.

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

After to update the IOS 7.1.2 version, my Iphone doesn't start.

After to update the IOS 7.1.2 version, my Iphone doesn't start. I only see the iTunes icon and the drawing of the connector. Please help!

Your iPhone is in recovery mode. Connect the iPhone to a computer that has iTunes installed and do a restore.
If you can't update or restore your iOS device

Iphone 4s wont restore. HELP!

Hi there.
My iphone 4s wont restore no matter what i do.
i've tried everything i belive.
First of all when im trying to do a normal restore it says" The software for the Iphone "XXXXXX" was corrupted during download"
I've turned off my firewall's and uninstalled my anti virus program, tried multiple cables, tried other computers both MAC and Windows, reinstalled itunes,
Then i tried SHIFT+restore with both 5.0(running tinyumbrella) and 5.0.1, i did both in recovery mode and DFU mode.
i get these error codes " 11,14,2005, "
Then i red something about corrupted IPSW files, and i ran the IPSW file in a program call'ed "object fix", i did find a bad CRC file in the IPSW called "038-3705-001.dmg" so i downloaded a diffrent IPSW but it gets the same error.
So if i could find a IPSW without a bad CRC that could be the solution, but i cant.
I really hope that some guys can help me. Thanks.

No jailbreak. all of the online 'fixes' related to installing tiny umbrella to exit the restore mode and unchecking a Cydia (whatever that is) is one of the main points. I was just suggesting it doesn't work.
I Assume u work for apple based on the fact you would care about a jailbroken phone (I can't imagine it bothers anyone else) so perhaps you could look into this fault? I have read about a battery fault issue but I can't see how one day on iOS 6 it works and then on attempting to install 7 it's now a battery fault? Makes no sense. Thanks

Iphone doesn't stay on when powered on

My iPhone will not power on. The only way to have it come on and just for a few seconds, is to press the home and the power buttons at the same time. Is there a solution to this problem?

Hello BrookieLove,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone is turning off on its own please follow the steps below.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
iPhone: Hardware troubleshooting
Take care,
Alex H.

IPhone stuck in restore mode 3014

IPhone stuck in restore mode after connecting to the computer. It says connect to iTunes, but it doesn't recognize the phone. Error code 3014 ?

Error 3014
This error occurs when iTunes is unable to reach gs.apple.com in a timely fashion. Follow the steps below inUnable to contact the iOS software update server gs.apple.com.

IPhone doesn't restore

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