IPhone doesn't work with Universal Dock remote?

Hello,
I received an Apple Universal Dock with remote for Christmas, and I'm pretty sure I remember it and the remote working just fine with my iPhone when I first set it up. Today, I tried using it again, and found that I can't use the Universal Dock's remote for anything other than controlling the volume, and even though I can raise or lower the volume with the remote, the volume change is not reflected on my iPhone's screen - the iPhone's ipod volume indicator doesn't move.
The Universal Dock and remote work just fine with my wife's second generation nano, and the iPhone works without any problems when docked into a Logitech mm50 speaker system - the mm50's remote is able to jump forward and backwards through songs, pause, play, etc. The problem seems limited to the combination of my iPhone and the Universal Dock and remote.
Is this normal? According to the Universal Dock's package and documentation, it is compatible with the iPhone and doesn't mention anything about the remote having limited capabilities when used with the iPhone.
If this isn't normal, does anyone have any suggestions on how to fix this?
thanks in advance and best regards,
tom

i just bought this dock as a car dock. I have it hooked up to power 12v and output to 1/8 into head unit. Now, I have to be in iTunes music to get it to work and it only allows volume, playing of files in a playlist and to next song. Are any of you guys having issues with VERY limited use of the remote and lack of really a benefit from using a remote because you have to touch it anyways to change through songs or video??? Are you guys wondering why you even bought it if the remote is not supported as a functional addition?

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