Iphone doesnt backup while updating to iOS 5.0

Hello,
When updating to 5.0 iTunes says it has to backup your phone.
When the backup starts it stays put for hours without showing any form of progress.
The "Backing up Iphone" window does not change, no progress at all.
What can i do?

Same issue. my 32gb iPhone took over an hour on the back up alone, and will all the server failures it took me 10 hours to get upgraded, as I had to back it up over and over.
I started my wifes iPhone overnight and it just hung until the PC rebooted for a windows update. So I restarted it this morning and had only a sliver of green an hour and a half later. Her's is only 16GB and the back up moves MUCH MUCH slower than mine did. I have tried all the mentioned steps, reboots, restarts, even a new cable, but still its so slow it will never complete.

Similar Messages

  • My iPhone got locked while updating to IOS via my laptop. How can I restart my phone

    My iPhone got locked while updating to IOS via my laptop. How can I restart my pihone?

    Thank you Roger Wilmut. I am grateful for your response.
    I bought the iPhone new and set up by myself. I still remember apple id details. The problem is that while the update was on, I needed to enter my apple id on the phone to complete the update my screen lock has been activated. Now the phone only displays the iTunes logo and the USB cable being inserted. But I can still access my the phone contents through my laptop. I need to force the phone to restart. How can I do that?  mind you I have pressed the home and power buttons together for a couple of minutes. It will only display the apple logo for a few seconds and then return to the iTunes and USB cable display. Maybe the phone is hanging. So please help me.
    Thank you very much

  • IPhone 4 error while updating to iOS 5 - An error occurred while restoring this iPhone (-35).

    After taking over an hour to backup and restore my iPhone to iOS 5 iTunes gave me that error:
    An error occurred while restoring this iPhone (-35).
    Anyone know what this is?
    None of my apps have been restored, or settings.

    Try it again. Or un plug and try again.
    Sometimes I have found if the server is busy it will not verify the phone and you start to loose things. If a back up was done before upgrade you will not have lost stuff.

  • IPhone stopped working while updating to ios 6.

    It won't turn on and doesn't show up on iTunes when connected.
    It was fully charged. I tried holding the home and power button simultaneously for upt to 20seconds but nothing happened. HELP!!!

    So, my home button has been working fine for the past few days.
    Simply plugging it into the computer and doing a regular sync seemed to do the trick.
    Like the original poster, I upgraded to IOS6 over wifi and immediately started having problems with the home button being slow or not working at all.  I plugged my iPhone 4 into my Mac with the intent to either restore to a fresh IOS6, or fall back to IOS5 if that didn't work.  I let it sync one last time, but that took a while and I had to unplug and run off to work before doing any kind of restore.
    And somehow the home button has been fine ever since (knock on wood).
    So, if anybody is having the same problem, and you normally sync and upgrade over wifi, just try plugging it into your computer to see if it works for you.

  • Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

    Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
    Or any other suggestions please? Thanks

    As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

  • Lost all my iphone songs while updating to ios 7. how do I get them back?

    I lost all my iphone songs while updating to ios 7. how do I get them back?

    Restore the backup you surely made before you updated, as anyone would do before updating any computing device:
    iOS: Back up and restore your iOS device with iCloud or iTunes

  • Iphone hung while updating the ios what should i do ?

    iphone hung while updating the ios what should i do ?

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • While updating to ios 6 my iphone has crashed

    while updating to ios 6 my iphone has crashed, and is now stuck on the installation screen. anyone know what i can do from here?

    I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.

  • My iphone 5 has restored to an old backup after updating to ios 7 is there any way of getting my stuff back as this has now become the most recent back up?

    my iphone 5 has restored to an old backup after updating to ios 7 is there any way of getting my stuff back as this has now become the most recent back up?
    also since the update it keeps resetting itself? i had a lot of stuff on there that i really wanted and alot of important info lost? please help!!

    You might be able to remove the recent backup from the backups folder and the old one should be usable at that point
    USE EXTREAME CAUTION WHEN ACCESS THE FILES AND DO NOT DELETE ANYTHING
    Mac: ~/Library/Application Support/MobileSync/Backup/
    Note: The "~" represents your Home folder. If you don't see Library in your home folder, Option-click the Go menu.
    Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
    Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
    Windows Vista, Windows 7, and Windows 8: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\

  • TS3694 Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore Unknoown error 12 pops up.iphone was not jailbroken. please help

    Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore 'Unknoown error 12' pops up each time.iphone was not jailbroken. please help

    From the article that your statement was posted from:
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • My iPhone 4S has locked up while updating the ios. what do I do?

    my iPhone 4S has locked up while updating the ios. what do I do?

    Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. Then try it again.

  • My 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

    my 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

    Did you click on the link just below that that says:
    iOS: Device not recognized in iTunes for OS X
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows
    You have to read the entire support article and follow the subsequent links if the first solutions do not resolve the issue....
    GB

  • Can't use the camera function in my ipod touch 4s while updated to iOS 6.0

    I can't use the camera function in my ipod touch 4s while updated to iOS 6.0.
    There is all black screen when I turn on my camera. 
    I open the restriction setting already.
    thank you.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.

  • My iphone 4s won't update to ios 6! please help!

    My iphone 4s won't update to ios 6! I tried by my iphone it takes so long updating then it ends saying error!! I tried by using iTunes too, when it's done and installing it says error too!! this got me crazy!! any solution ? please help!

    I got instructions to connect my iPhone4 to iTunes. Each time I was prompted to restore the phone, I ended up getting an error message that the iPhone could not be restored. I checked that I had the latest version of iTunes-I did. I tried two more times and got the same error message. I disconnected the usb/phone, closed iTunes, and restarted the computer. This time the restore worked and iOS6 loaded. Unfortunately, the last backup to iCloud that I was told I had was in June. Don't know why this happened as it should have backed up every day. Now I am working through restoring my settings and apps from the last three months. Thankfully, I didn't 'upgrade' my iPad, so I have a template off of which to work. I hope this helps.

  • Took out wire while updating to ios 7

    i took out wire while updating to ios 7
    so now there is an apple on the screen and a line under it
    and nothing else and it dont answer when i press any buttons
    and also when i put the wire in my iphone again my Imac dont see it and nothing happens
    what shall i do now?

    it sounds like it is updating right now. best to let it be.
    if it doesn't seem to update, or seems like something went wrong, try again with these instructions:
    http://support.apple.com/kb/HT1808

Maybe you are looking for