Iphone doesnt display the option to reset
Help!
When i go into settings/general my iphone doesnt display the option to reset the phone. Is there any way of fixing this?
Thanks.
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a rescue email address or a Security Questions issue, then see:
If you forgot the answers to your Apple ID security questions - Apple Support.
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions.
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The steps detailed below may help correct your message count.
Tap Safari and load a webpage. If you can load a webpage, then your device has Internet access. If you can't load a webpage, check your Wi-Fi connection or try a different Internet connection:
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Restart your iOS device.
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Cheers,
Allen -
The option to reset my security information tab is not available for me, I have a rescue email address in place and it still doesn't show up. Please help!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96335) -
I have a new desktop and re-installed my identity from my airtime back up and on the log in page my picture comes up with my usual password hint, but it is not accepting my password and I do not have the option to reset using my apple id - that particular function is in grey and cannot be clicked on
Depending on what kind of computer you have, you're gonna need to put that backup in the appropriate folder or itunes is not gonna be able to see it for you to use.
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I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?
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I just updated my iTunes, and I need to delete photos from my iPod 4, and there is a Photo Library that synced to my iPod when i plugged it into my computer, and now it doesnt have the option to delete them off my iPod. How do I get rid of these photos? I have read other questions that say to plug the iPod into the computer and like un-sync it, but I downloaded the new iTunes and it doesnt have a photos tab. Does anyone know how to solve my problem? Please and Thank You, Megan!
Just what did you do to the computer?
It sounds like the iPodf is seening the iTunes libary as a new libary. -
I was wondering why the iPhone 5 has the option for a battery percentage and the iPod touch 5g doesn't? I mean... they are almost both the same thing... just the iPod does not have the phone.
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You need a separate email address but you've already ruled out that solution. -
I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?
If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
http://support.apple.com/kb/he57
In the US it's 1-800-275-2273
Let us know! -
I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??
http://tinyurl.com/nyj36v
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Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?
Apple ID security issues -
Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
HT5312 Why does my device not show me the option to reset my security questions
My I pod 5 will not let me purchase anything without my security questions but I forgot them. When looking to restore them I was not given the option to reset my questions. What do I do???....
1. Because you haven't previously set up a rescue email address. Doing so now requires correctly answering two of the questions.
2. Go back to the article you asked this question from and use the link to contact the iTunes Store staff in the 'Additional Information' section. If you don't already have a valid rescue email address, you can't reset the questions yourself, and nobody on these boards can reset them for you.
(93984) -
I couldn't remember the answers to my security questions. And I couldn't find the option to reset the questions. Now I'm locked out of my account for 8 hrs. What can I do to fix this?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115315)
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