IPhone dropped on floor case

my iphone dropped on the floor and I am unable to turn it on. The screen is always white when i press either one of the sleep or home buttons and the screen have lines but the lines keep changing place. Help please??

It's broken.
Take the device to Apple and purchase an Out of Warranty replacement for $269US.
Put it in a case and be more careful going forward.

Similar Messages

  • Touching iphone drops reception with case

    ok so i notice that every time I touch my iphone the bars would just drop to like 3 or 4 even with the case on. I even picked it up by wearing some gloves with the case on and it still would drop some bars. If i set it down on my desk i would get 5 bars or 4. So im wondering if i should go to apple and get it checked out to get a replacement. I also notice is when im in the car driving around i would get 5 bars for a few min then after a while just drop to 2 bars then back again to 4 or 5.
    So i would greatly appreciate you guys on what is the best thing to do for my phone.
    Thanks!

    This is pretty normal with a GSM phone - the cellular reception or the number of bars shown at the same location will fluctuate, which doesn't fluctuate as much with a CDMA phone and CDMA network. Right now my iPhone 4 is showing 4 bars of reception, and sometimes it shows two bars at the same location - it will fluctuate between 4 and 2 bars without being touched. I've experienced the same with every GSM phone I've used including the phone I was using prior to purchasing the original iPhone over 3 years ago. The other day I had a 30 minute phone call while my iPhone showed one bar of reception.
    What is more important - can you place and receive calls regardless? If so, I wouldn't worry about it.

  • Iphone was dropped on floor and it said to restore with itunes. But, it wont restore.

    iphone was dropped on floor and it said to restore with itunes. But, it wont restore. what do i do?

    sounds like you broke it.  You'll need to bring your phone into Apple for evaluation and likely an out of warranty exchange.

  • Drop iphone 4 on floor showing black and white lines

    drop on floor show black and white line

    And what troubleshooting steps have you tried so far?
    Basic Troubleshooting Steps when all else fails
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6 older, hold down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
    - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
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  • I have a iphone now but no case until monday but

    well i have my iphone now but no case til monday so I was looking around and found the case that came with the 80 gb ipod which can just slip in there for now just wanted to share that with you guys.

    I am sure some have thought of this. But, rest assured that you really don't need to worry about keeping the phone in a case. we have seen videos of the phone being dropped face down on cement several times and no scratches to the glass, only scrapings on the plastic around the side. The phone is quite durable, only worry about sand getting on the glass.

  • I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

    I dopped my iphone on the floor today and nothing cracked but when i tried to turn it on, the screen had a bunch of barcode like stripes. even though i cant see the screen, i was still able to type in my password and answer a phone call. how can i fix it?

    YOU can't fix it.  But you can bring it in to Apple for an out of warranty replacement for $199.

  • IPhone 5 Apple official case

    I want an Apple made official case for the iPhone 5 like the bumper for iPhone 4 or Smart Case/Cover for iPad !!

    Hi - as far my research goes, Apple designed the iPhone5 to be used without a case so I doubt that they would ever come out with one - but this info is not directly from Apple - so if you haven't done so already, I suggest that you check with the Apple Store and see if they can tell you if one will be available in the future - http://store.apple.com/us/browse/home/shop_iphone - I have an inexpensive bumper case from www.monoprice.com - it is fine and other manufacturers have similiar products - but some of the cases have problems with the lightning connector and adapters so check the return policy before you buy.
    Regards,
    Charlie

  • My sim got stuck in Iphone  4 S, Sim case is not opening it got stuck

    my sim got stuck in Iphone  4 S, Sim case is not opening it got stuck

    Hi Mehrabi,
    Thanks for using Apple Support Communities.  This article has steps you can take when you're not able to update, including what to do if your device isn't recognized by iTunes:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Cheers,
    - Ari

  • When will iPhone 6 Plus Silicone Case ship?

    Does anyone know when iPhone 6 Plus Silicone Case will ship? I ordered it when i ordered my phone.  The phone finally arrived but the case hasn't even shipped.  It says it will be available in October but nothing more specific.  Do Apple stores have them in stock?  If so, I could cancel my order and go to a store to buy a case.  That phone is freaking slippery, so I need a case pronto.

    You would need to contact Apple directly for an answer.  The new cases are starting to filter through slowly, so go out and see if you can buy one and cancel the other order.

  • Iphone 5 without a case, is the camera safe?

    Hi,
    I use my iphone 5 without a case.
    But I've noticed that the camera is flush with the back. So will I damage the camera or the camera glass at some point?
    For example, I place the phone on the table quite a lot, and i feel like just placing it on the table might scratch the camera glass, and then I would have to live with a sratch on each new photo...
    What has been your experience?

    Thank you,
    That pretty much settled any doubts I had. I researched about sapphire and iphone and found:
    http://www.dpreview.com/news/2012/09/21/ifixit-iphone-5-teardown

  • WAP371 iPhone dropping connection

    Hello there,
    The WAP371 works like a charm, the only strange thing im noticing is especially iphones dropping connection very fast.
    I have disabled bonjour, put a static channel, set it to WPA2 and disabled energy safe mode plus disabled Bandwidth utilization. Im using no VLAN's just one simple SSID. This due to inactivity is nonsense, the iphone is still in the same spot.
    The only thing i can see in the logs is the following.
    Sep 19 2014 21:22:38
    info
    hostapd[1681]
    Station dc:9b:9c:c8:8d:f6 had an authentication failure, reason 19
    Sep 19 2014 21:22:23
    info
    hostapd[1681]
    STA 54:e4:3a:2f:93:78 associated with BSSID 7c:69:f6:35:3c:f8
    Sep 19 2014 21:22:23
    info
    hostapd[1681]
    Assoc request from 54:e4:3a:2f:93:78 BSSID 7c:69:f6:35:3c:f8 SSID Mnet
    Sep 19 2014 21:22:22
    debug
    hostapd[1681]
    station: 54:e4:3a:2f:93:78 deauthenticated
    Sep 19 2014 21:22:22
    info
    hostapd[1681]
    STA 54:e4:3a:2f:93:78 deauthed from BSSID 7c:69:f6:35:3c:f8 reason 4: Disassociated due to inactivity
    Sep 19 2014 21:22:19
    info
    hostapd[1681]
    STA 54:e4:3a:2f:93:78 deauthenticated for reason 16: Group key handshake timeout

    To make it even worse it looks like its doing this almost every minute when the iphone is in 'standby':
    Why does it keep dropping connection? WHen i put an airplay express next to the WAP371, it stays connected all the time to that so this must be a WAP issue.
    Sep 20 2014 02:05:33
    info
    hostapd[1274]
    STA 54:e4:3a:2f:93:78 deauthed from BSSID 7c:69:f6:35:3c:f8 reason 3: STA is leaving IBSS or ESS
    Sep 20 2014 02:05:02
    info
    hostapd[1274]
    Assoc request from 54:e4:3a:2f:93:78 BSSID 7c:69:f6:35:3c:f8 SSID Mnet
    Sep 20 2014 02:05:02
    err
    hostapd[1274]
    trying to deauthenticate to station 54:e4:3a:2f:93:78, but not authenticated
    Sep 20 2014 02:05:02
    err
    hostapd[1274]
    trying to update accounting statistics, station 54:e4:3a:2f:93:78 not found
    Sep 20 2014 02:05:02
    info
    hostapd[1274]
    STA 54:e4:3a:2f:93:78 deauthed from BSSID 7c:69:f6:35:3c:f8 reason 3: STA is leaving IBSS or ESS
    Sep 20 2014 02:04:31
    info
    hostapd[1274]
    Assoc request from 54:e4:3a:2f:93:78 BSSID 7c:69:f6:35:3c:f8 SSID Mnet
    Sep 20 2014 02:04:31
    debug
    hostapd[1274]
    station: 54:e4:3a:2f:93:78 deauthenticated
    Sep 20 2014 02:04:31
    info
    hostapd[1274]
    STA 54:e4:3a:2f:93:78 deauthed from BSSID 7c:69:f6:35:3c:f8 reason 3: STA is leaving IBSS or ESS
    Sep 20 2014 02:04:31
    info
    hostapd[1274]
    Assoc request from 54:e4:3a:2f:93:78 BSSID 7c:69:f6:35:3c:f8 SSID Mnet
    Sep 20 2014 02:04:31
    err
    hostapd[1274]
    trying to deauthenticate to station 54:e4:3a:2f:93:78, but not authenticated
    Sep 20 2014 02:04:31
    err
    hostapd[1274]
    trying to update accounting statistics, station 54:e4:3a:2f:93:78 not found
    Sep 20 2014 02:04:31
    info
    hostapd[1274]
    STA 54:e4:3a:2f:93:78 deauthed from BSSID 7c:69:f6:35:3c:f8 reason 3: STA is leaving IBSS or ESS
    Sep 20 2014 02:03:57
    info
    hostapd[1274]
    Assoc request from 54:e4:3a:2f:93:78 BSSID 7c:69:f6:35:3c:f8 SSID Mnet

  • Iphone drops gsm and wifi with certain apps s.a. maps

    Some apps where the iPhone drops gsm and wifi signal:
    e.g. In google Maps, I want to download a map of my region by typing th command “ok maps” into the map's app search bar and tap search. Dowloading starts, but then the iPhone drops gsm and wifi signal before the download is complete, then the signals come on again after a couple of seconds.
    e.g. in google+ idem drops gsm and wifi signal, which come on again after a couple of seconds.
    How come and is there a solution?
    Thy

    Hey svenaerts228!
    Here is an article that can help you troubleshoot this issue with your connection to data signals:
    iPhone: Troubleshooting No Service
    http://support.apple.com/kb/ts4429
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • TS1398 iPhones drop wifi even with full strength signal.

    I am running ios 6.0.1 I have a  Duel band wifi 2.4 and 5. Iphones drop wifi regularly. I can get back on wifi by going to settings, shut off wifi then turn it back on.  But that is not the point.  Why does it drop?  iPads connected  on the 5 band work fine.  . All was fine with iOS 5. Does any one know why?    The fix??

    I can relate to this problem but with a twist. I bought 2 (32gig) ipod touches last week and have a strange problem with the wif fi dropping out. One of the ipod's works perfectly with great range and little drop out, the other identical ipod touch continuously drops the wireless signal and I keep having to log on constantly, which is a real pain as I am using the ipod for home automation and media control. Wondering whether to take it back for replacement. Has anyone any ideas here please ?
    Graham

  • I dropped my iphone on the floor with the otterbox? did something get damage on the inside of my iphone?

    is something damage?

    An Otterbox is a very good case.
    If your iPhone is not damaged in any obvious manner (broken screen for example) then it is fine. Nothing will arise in the future as a result of having dropped it.

  • Looking for a vertical holster that will fit an iphone with a silicone case on it

    As above..I had ordered a vertical leather holster ahead of time. It's nice but it won't fit the iphone with the case on it. I had to use the case as I get dropped calls without it..Any suggestions appreciated..thx

    I got the Splash Alpha II, check it out.

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