IPhone e-mail search trouble

When I use the search box in the iPhone e-mail program my results are displayed for a few seconds, but then they disappear as if there are no results for my search. I can repeat the search, but the same thing happens. I am using the most up to date IOS and the problem does not manifest itself on my iPad or Mac. Any help would be appreciated.

I'm having the same issue, as well when I go to search an email might come up that I want to view and I select it the header is the correct email but the body of the email is a totally different unrelated email.
Does anyone have have any advice?

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IPhone mail search sorting

I need to sort my mail searches by date Mail on my iPhone and iPad give randomly sorted mail search results. This makes search almost useless when there are many emails in the search results. Ideas as to how to correct this?

did id you ever get as solution to this? Thanks

I have the new iphone 4S (this is my first iphone) I am having trouble connecting to my bluetooth device - the iphone is searching for the device but won't recognize it (my bluetooth device is a jawbone)

My iphone 4s does not recognize my bluetooth device - I don't know why
My bluetooth device is a jawbone and I have turned it on and sitting next to my iphone which is searching for bluetooth devices but will not recognize it
Not sure why

dugasgre wrote:
Thanks for the advice
I just tried turning the jawbone off and then turning it on and shaking it 4 times but the iphone 4s still won't recognize my jawbone
Do I need to unpair the jawbone from my blackberry first? And if so, how do I do that?
so after double shaking, is the ring flashing red +white? If it is not, then it is not in pairing mode. (I'm assuming you have the ERA) And you see nothing on the iphone? Nothing is found? Or is the device found, but not paired.
try placing the jawbone in pairing mode first, and then turn off/on the iphone blue tooth.
I don't think you need to unpair with the BB. But you can try. go to BB settings and there should be a way to forget the device.

Archive folder missing from Mail & search not working

I've been having trouble getting the Archive mailbox to appear in Mail. What's worse, often the search function is broken, and Mail doesn't turn up any search results. I've found some ways to get the Archive folder to reappear, but these only seem to help temporarily. For instance, clicking on the gear at the bottom left and selecting "Get Account Info" then selecting the Archive folder causes it to reappear, but this is only temporary and it disappears after another restart or sometimes after an hour or two. The search not working is the worst, as it sometimes is working and sometimes isn't. I don't have any idea what's causing this, but I am at my wit's end because I NEED Mail to be firing on all cylinders.

Hello, and welcome to the Discussions.
What are your selections in Mail Preferences/Accounts/Advanced for this Gmail account, if using IMAP, regarding keeping message for Offline use? The Mail search can only access the list of messages to search Subject, From, etc, but not the entire message unless copies of all messages are being kept on the computer. This would be true for any IMAP account, btw.
More info, please.
Ernie

How to delete the Previous Recipients list in iPhone 3G Mail

I would like to delete the list of previous recipients in my iPhone 3G Mail so that when I search it only shows addresses in my Contacts, not every single random address I may have used.
I know how to do this in Mail on my desktop, and I tried the option of replacing the Mail info on the iPhone with the info from the desktop, but it didn't work.
Anyone knows how to do this?

sanjinzvonic,
In my expeirence, the only way to do this is to restore your iPhone, setting it up as a new phone. You can try resetting all settings prior to this to see if that does it as well.
To reset all settings, navigate to Settings > General > Reset.
Backing Up, updating, and restoring your iPhone and iPod touch software
http://support.apple.com/kb/HT1414
Hope this helps,
Raleigh

Iphone 3.0 Search Oddities

Why is the iphone 3.0 search option finding emails I deleted months ago. When I do a search for any emails from my contacts it shows me old emails that I got from them at least 2 or 3 months ago that I deleted. It's even finding spam emails that I deleted as well. Anyone know why this is happening?

Yes I have the same issue. GMAIL deleted messages (as in permanently deleted, no longer in the trash folder), not on server or on iPhone are found in Search... When I select them in search, they come up as though they were within my mail application. I try to delete them again and sometimes it works, sometimes they still show up in search and nowhere else (not in trash, not in folder, not anywhere!). Clearly, they are being stored somewhere in the iPhone and come up in search-- but are available nowhere else.
Message was edited by: rmartinca

IOS7 mail search results appear to be random by date also where are the search parameters, from to etc..? help!

Mail search returns results by random date. Where are the mail search parameters, from,to,etc?

This is really annoying. Mail search on iOS 7 never worked, either on iPhone
4S or on iPad.
Search results are not sorted in any perceivable order. I get totally random results, with messages dating 4 years back jumping to yesterday and so on.
I have never seen Apple to respond to this issue with earnest feedback, and users are often dismissed.
I used to have to resort to my Macbook Pro to get decent results, but due to the many mail app problems on OSX, I do not rely on it anymore.
Can Apple please give feedback to this search issue on the IOS devices? It is really, REALLY crippling.

Fixing Mail search?

i have never seemed to have been able to find an email on my iphone using the search feature of Mail (iOS6) and i am wondering if this is something peculiar to my machine or my way of doing this or if this is not something i should expect from the app.
i seem to have very good luck with this in Sparrow but i don't hook all my accounts up to sparrow.
does anyone know if there is a way to get this to work or if there is some issue with my setup?
i am on IMAP accessing mail on iCloud, GMail, and a couple of web based domains.
i would love to solve this as i am not aware of a convenient way to get my email addresses from my desktop or laptop to my iPhone and not having these makes sending email difficult.
TIA

It does sound like a Spotlight indexing problem, has it had time to finish indexing?
In the meantime, it won't be as fast searching for content, but I'd get EasyFind...
http://www.macupdate.com/info.php/id/11076
Here's a direct download link to EasyFind 4.0 which runs in 10.3.9 & up...
http://www.devon-technologies.com/files/legacy/macosx1039/EasyFind.dmg.zip
From this page,
http://www.devon-technologies.com/support/faqs.php?p=default&cat=19
Freeware applications:
    * EasyFind 4.0
    * PhotoStickies 5.6
    * ThumbsUp 4.3
    * XMenu 1.8
http://www.versiontracker.com/dyn/moreinfo/macosx/8707
Use it to search your Users/YourUserName/Library/Mail for case insensitive whatever... once you open that folder in the Finder it should be a choice to limit the search to that folder at the dropdown at the right of EasyFind.

IPhone 4S' Mail's unread e-mail attachments, but where?

Hi!
I am helping a client with his old iPhone 4S' Mail that shows three/3 unread e-mail attachments. So far, he was unable to find them and even tried to delete some unwanted e-mails and read all his e-mail attachments, but Mail still showed 3/three. We tried upgrading iOS v7.1.2 to v8.1.2, but that didn't fix it. We also tried marking all (about ten/10) e-mails with attachments as unread (were already read) and then read, but that did not help.
What could be the problem? From a quick Google search, it seems like it could be a server problem? My client uses both POP3 and IMAP with two different e-mail addresses and providers (USC's Office 365 [IMAP] and EarthLink's e-mail service [POP3 and SMTP].
Thank you in advance.

ManSinha wrote:
If those emails are opened on a computer - are there any unread emails with attachments?
If not then is deleting the mailboxes one at a time and resetting them up an option?
Thanks
I'll have to ask the client about your questions. I know he has tons of e-mails. He uses both webmails and his iPhone 4S' mail app. :/

Mail search in iOS 7 doesn't allow me to select messages from results for Exchange account

I perform an Exchange mailbox search and after getting the results I tap on Edit to select some of the messages from the listed search results but I can't select any and the options for Move, Delete and Mark are greyed out.
If I do the search on the Gmail mailbox instead, the selection circle is available, I can select individual messages and the options for moving, etc. are all available.

OK - unless a miracle happens in the next 5-10 minutes - apple's current stance on this is that we (corporate users) are going to have to work on this problem on our side of it!
I asked - so you expect hundreds, thousands of server admins (internal employee supported and hosted) to change their settings for you - rather than you changing the way the search app works? Response was YES!!!!
They recognize that it is happening as a result of the 'expanded' search functionality, that WE asked for. Uh-hum it was working before and not now - don't think we asked for that.
They say that they have no intention of fixing what's broken in the app. They consider it to not be broken - but rather improved. WOW!
They are CLEARLY catering to the 'hey where you gonna be tonight' crowd - rather than the 'We need to meet up at 3:00pm to go over these final plans so that I can authorize the next phase of building.' and the 'Go ahead and plan for the 2 mergers we discussed to move forward - I am canceling the third, though' crowd.
Yes - I am venting.....
I am supposedly being transferred to the 'enterprise support team' now. Tech tells me I never mentioned that it was an 'enterprise' issue. I'm like - really - exchange account - and I mentioned the corporate impact of the problem from the beginning. Anyway - we'll see where I get.
Just FYI - their search tool is supposedly returning these results because ALL of our servers are searching and seeing a server setting that allows it to search historical info ON the server. He says it happened this way in io6 - but it did not (thus we searched fine before and not now). I have two users (iPhone 5) who upgraded and have the problem - and one user (iPhone 5) who has not upgraded and does not have the problem.
OK - just got off the phone with apple. I was just transferred to the enterprise team - who said that rackspace could pay $700 and then apple would look into the problem. No, I am not joking. I recommend that you all continue to post your problems with the mail search as often as possible - and hopefully apple will take some responsibility and fix the issue on the app side - rather than asking us to all supposedly fix it on the server side.
I am contacting my exchange server admin to see if there is in fact a setting that will 'fix' the ghosting of the emails. If there is in fact a server side work around - I will post back. If apple gets smart and decides that fixing broken corporate features matters to them - I will also post back.
Any suggestions from the IT world reading this?

IPhone 5 always "searching"

I'm having the same problem. My iPhone 5 has been "searching" for 24 hours. During that time, I've flown to different states with someone else who has an iPhone 5 with Verizon and who has not experienced any issues at all. Given that, location can be eliminated as the potential trouble. I checked the bill...all current and paid there. The phone hasn't been damaged, dropped, or exposed to any type of trauma. I've tried reseting the network settings, restarting several times, and ejecting the sim card with no success. My iPhone is still "searching." Any advice, Verizon?
Comment edited to start new discussion.
Message was edited by: Admin Moderator

jriphonehelp,
I'm sorry to hear you have been having trouble getting service. If you've been traveling I'm sure the last thing you want is to be without service. Let's get that working for you again! I would concur with your determination that it is not location specific. The fact that you have been in multiple locations with someone else that has no issues makes that pretty clear. As you mentioned that you checked the account and there are no issues there that brings us to the device.
Have you had any other trouble with this iPhone? Do you have any kind of case on the device? If so, could you remove the case and powercycle the device. Does service return when you power back on or does it still search for service with the case removed? You mentioned you "reset network settings," you can also "reset all settings" without it deleting anything from your phone. If the problem is still taking place once you do that I would replace the sim card. I know you have been traveling, you can find a store near you here: http://vz.to/1aDzA92 .
Hope that gets you back in business so you can focus on your trip! Let us know if there is anything else we can do to be of help.
Sincerely,
BrianP_VZW
Follow Us on Twitter @VZWSupport

OS X Lion Mail - search feature

Searching through the thousands of emails on my laptop used to be easy with Snow Leopard. Within seconds I would search through entire messages, or who I sent to, or received from, or by subject. That simplicity seems to have been bleached out of Lion. Is anybody else having trouble with email search on Lion or is it just me?

I found another issue with the search function. I've noticed the search results do not include email messages placed in an archive folder I've created on my mac. Only messages which are located in the actual inboxes and sent items are included in the search items.
I can also confirm that the "from" list is incomplete. I've the idea that only contacts which are listed in the MS Exchange directory (of my university) are listed, in addition to my own contacts. Senders which I haven't saved in my contact list are missing.
Interesting to not is that spotlight is able to find the messages which are not listed via the Mail search.
Another thing: "entire message" does not include sender information: for instance, mails from dropbox only show up if I select "From", but not when I select "entire message". This is counter intuitive in my opinion. BTW, I just see that the term "dropbox" is almost always included in the main text, so it should show up, even if "entire message" does not search through the "From" section.
I find the new search function quite horrible to use. I hope someone is able to point out what I'm doing wrongly.
UPDATE:
I just created a new mailbox and moved a couple of "old" (pre-lion-received) messages which I was not able to find previously into the new mailbox and guess what happened: I now am able to find via the search funciton
UPDATE 2:
I think something went wrong when I upgraded to Lion. I've rebuilded all my old mailboxes and it now works fine. You can do the same by selecting your mailbox and click Mailbox -> Rebuild.
Message was edited by: Morrey

Just got an iphone but mail doesnt collect automatically - push or fetch??

I have just started using my new iphone but noticed that the mail doesnt collect automatically. I have successfully setup up my hotmail plus account and if I click on mail it will search and update new mail but I was under the impression that it would frequently search for mail without me having to do that using the 3G technology by accessing my email server? I am currently set to "push" data should I be fetching instead?

Push email account access is supported with an Exchange account, a MobileMe account, and with a Yahoo account when using the Yahoo account preset when creating the account with the iPhone's mail client.

Mail Search Methodology Help

i am doing a little reading after having done a lot of "experimenting" with search in Mac Mail and i think i am still missing something.
i put my search terms in the top right and they autocomplete with (apparently) suggestions for "FROM" and "SUBJECTS".
1. are there other options such as /content/ or some other search criteria that i can use here?
2. is there a way to get into a Finder window such as i do in Spotlight when i pull up "Show in Finder"?
3. is there a way to do this search in finder so that it gets exactly the same (more?) results?
how do i determine WHERE i am searching? i have about ten email accounts and fifty folders (and a gajillion emails) in the On My Mac section.
4. is there a way to search /everything/? i mean, i so see that i have "Search:" - "Inbox" "Drafts" "Sent" "Notes" and "Flagged" showing on the top LEFT side? but HOW IS THIS SELECTED? is it selected? if i click on the TRASH FOLDER northing is selected on the top LEFT but is it only searching the Trash at this point?
5. if i click on "Sent" i see that "Sent" is selected on the top left and i assume (?) it is only searching Sent folder at this point?? what about if i click on or some random folder in the ON MY MAC SECTION? i mean, i /cannot/ select the "ON MY MAC" title because it is greyed out and at one point i thought i saw something like "On My Mac" or whatever suddenly pop up on the top left when i selected some random folder but am i searching this folder or am i searching all of the On My Mac section?
i am uber (like totally) confused by this UI at this point and i am suddenly realizing why i am having so much trouble. this is because i am clueless as to how this tool is working.
THANKS in any advance for any edification or at least for clearing some of the smog/fog from in front of my face.

1. It will only offer categories where the search term appears. If you spotlight index is flaky, you might not be seeing some options. I think a lot of people get really frustrated with the search function when their Spotlight index is not complete. You can use header names and such in the search by typing the header, colon, then search term. E.g. "subject: lunch" It likes lower case for tokens, and you need to put a space after the colon.
2. & 3. Not that I know of. However, you could go into the Finder, navigate into your Library/Mail/V2 folder and Cmd-F. Then you will be searching in the Mail folder (depending on your Search prefs in Finder). It will find messages and attachments.
4. The search location should be indicated (highlighted) in the favorites bar. I think it defaults to All, but you can choose any of the other things you have in the Favorites bar. However, it may switch to All if it can't find anything in the selected mailbox.
5. From what I can tell, if you select a folder in the ON MY MAC list, it will stop searching. You have to use the things you have in Favorites bar, but see the item in help about searching a mailbox.
I think the Help gives some good info:
Search messages
You can quickly search messages to find specific text, messages to or from contacts, attachments, or more. You can search messages in all mailboxes or specific mailboxes, and save searches to use again.
In the Search field in the Mail toolbar, start typing your search text.A list of suggestions appears under the Search field, and the Search bar appears in the toolbar.
Suggestions are organized into categories and depend on your search text. They might include “Message contains:,” People, Subjects (includes the subject field and instances of the text you typed), Status (if you typed a status like “unread” or “flagged”), Mailboxes (if you typed the name of a mailbox), Attachments, or Dates.
The Search bar highlights the mailbox being searched. For example, All, Inbox, or another mailbox.
Select a suggestion.The suggestion appears as a token in the Search field. For example, the suggestion Entire Message, which includes the address fields and the subject line, is shown as Any in the Search field.Mail also lists any messages from the highlighted mailbox that match the token. If there are no matches, Mail displays a “Search all mailboxes” suggestion that you can select to widen your search.
If needed, change your search to vary the results:
Search a specific mailbox:
Click a mailbox in the Search bar. To search a mailbox that’s not shown, start typing a mailbox name in the search field.
Search several mailboxes at once:
To search mailboxes that aren’t shown, start typing a mailbox name in the search field, choose the “Message contains:” suggestion, and then choose Mailbox from the token’s pop-up menu. Repeat for each mailbox. Or select the mailboxes in the sidebar before starting your search, and then click Selected Mailboxes in the Favorites bar.
Change a token’s focus:
Click the token’s arrow to display a pop-up menu of options, or select the token and press Option-Tab until you see the option you want. For example, if you chose a suggestion from the People category, you can change the focus to search for messages to or from that person, or search entire messages for that person.
Quickly create a token:
Type the name of a message header field, followed by a colon and a value. For example, type “from: susan park” and press Enter to create the From token and list messages from Susan. Or type “subject: lunch” and press Enter to create the Subject token and list messages with “lunch” in the subject.
Use multiple tokens:
After a token, start typing search text, and then choose a suggestion. Repeat for each item you want to search for. The search field scrolls as you add more tokens. Mail searches for messages that match all of the tokens; the more tokens you use, the narrower the search.
Use Boolean searches:
You can use Boolean operators such as AND, OR, and NOT. For example, to search for messages that contain “yosemite” and “yellowstone” but not “teton,” type “yosemite AND yellowstone NOT teton” or “yosemite AND yellowstone -teton.” You must type Boolean operators in uppercase.
Save a search:
Click Save in the Search bar to save a search as a Smart Mailbox.
If you use the Any token or search in all mailboxes, Mail finds messages containing words that have the same prefix, or the same beginning letters, as any of the words you typed in the Search field. The words can be in any order. For example, if you type “box” in the Search field, the results will include “boxcar” but not “mailbox.”
To include the Trash and Junk mailboxes, and encrypted messages, when you search all mailboxes, choose Mail > Preferences, and then click General.
For best search results for Internet Message Access Protocol (IMAP) and Exchange accounts, make sure the “Keep copies of messages for offline viewing” option is set to “All messages and their attachments” on the Advanced pane in Mail account preferences.

Mail search misses many items

Regarding searching within Apple Mail
I will search on emails from, say, "Fred Smith" and get a bunch of results that won't include an email that I know that I just got from Fred Smith. Nowhere to be seen. Then I'll scroll down through my messages and find the message... exactly from Fred Smith. But not showing up in Apple Mail search.
Or, and I see this one a lot lately: I'll search "Entire Message" for "Fred Smith" and get a bunch of results that don't include the email that I know is there. Then I'll switch to "From" suddenly the missing message appears.
For me, for years now, Apple Mail is HORRIBLY unreliable in its searching. I still use it, because I like other parts of it, but I don't ever expect the search to actually turn up items that are there...
Anyone know why / what's going on, or how I might fix this, or whether there's a new version of Mail coming with 10.5 that might fix this?

Ooops. I get it. I got to "Mail, Contacts and Calendar" by searching and never saw that it lived under iPhone...

IPhone e-mail search trouble

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