IPhone error message in iTunes
I got this error message in iTunes. It states, "The iPhone software update server could not be contacted. An unknown error occurred (-50)." Does anyone know what this means, and what steps (if any) I should take to correct the error? Thank you.
http://support.apple.com/kb/TS1583
Similar Messages
-
New iPhone, error message contact iTunes support for further assistance
New iPhone today, get it home and can't do a thing. Everytime I go to iTunes/app store it prompts me for I D and password then tells me to review acct info on iTunes and when I do it gives me a red message that says contact iTunes for further assistance. Going on 9 hours and I am going crazy!!
I have did that 9 hours ago. I haven't received an e-mail back yet. I contacted Verizon, they connected me to Apple and Apple couldn't help because it was an error with iTunes. Apparently iTunes customer assistance does not physically talk to anyone but only replies to emails within 48 hours. Frustrating, but thank you.
-
IPhone error message in iTunes, frozen iPhone
Bit of background, I have to iPhone 3GS with 4.1.something.
The computer it's synced to is running windows XP.
Two weeks ago my lock button stopped working, I now have to leave it out for a minute to lock (although the button still works when the phone is off and you turn it on).
Just today I tried to unlock my phone when it froze, totally unresponsive.
I tried to reset it, doesnt work with my dodgy button.
I tried to sync it to iTunes, and I get this message:
"iTunes could not connect to iPhone because an invalid response was recieved from the device."
I have the latest iTunes and the apple driver etc...
anyone know how to help me?
Thanks, Levi.
Message was edited by: levvyyCreate a new user account on your mac, delete this app from your phone, you can download it again for free if it is not the culprit. Then log in with that new account, disable autosync in itunes and connect your phone. Transfer your purchases by right clicking on your phone in the device list and choosing "transfer purchases". Then try to move some apps on your iphone screen and sync afterwards. If you're having no problems doing this, the app you where talking about was the culprit.
Make sure your data is backed up before -
IPhone error message from iPad
In the middle of syncing my iPad (3G) this week it hung, and I had to shut the computer down as it froze too.
Since then, I cannot use the 3G connection when I'm away from my wi-fi; Settings does not work (I can open it, tap General, tap Wi-Fi then it freezes); and I get an iPhone error message from iTunes when I connect my iPad(!) to my Powerbook (OS 10.6.7, iTunes 10.3.1). And iTunes sometimes recognizes the iPad as a Device, but often does not.
I do have an iPhone 4 connected but it works fine.
The iPad connection error message is:
Any clues?
BeemOsDid you set up Gmail as a mailbox in the Mail App on your iPad?
-
I have never been so frustrated before in my life with any phone. I find it obnoxious as it is that I cannot simply drag and drop files (especially MP3's) straight from my PC directly into my phone, which I have been used to doing up until now. Everyone who convinced me to get the iPhone has instructed me that my frustration can be fixed by downloading iTunes and syncing it all up via that program (which I have never used before). So, I downloaded the program successfully, however when I connect the iPhone 4 to the PC and iTunes is open, I get an error message that 'iTunes cannot read the content of the iPhone "iPhone" and that I should go to the Preferences tab of the iPhone and select 'restore' to restore this phone to factory settings. First of all, I don't understand why I need to do that. I have already downloaded apps and other important things in the 2 days that I have the phone. I am also scared that it will erase my contacts. This is such a headache. Music is very imporatant to me, but I am getting so frustrated that I don't have freedom over the phone which I thought was supposed to be one of the best out there. I would really appreciate help in this matter. I am sure the phone is great but I am on the verge of taking it back and getting something else.
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
Disconnected my iphone after software upgrade but while photos and my movies were still downloading. Now I get an error message that iTunes can't connect to the phone. How do I solve this? I am using a PC and have version 4.3.4 on my iphone 4.
In order to use ''nxm://'' links, Nexus Mod Manager must be installed and associated with the ''nxm'' protocol.
* http://www.nexusmods.com/skyrim/mods/modmanager/
In case of problems with this third-party program, please refer to its support forum:
* http://forums.nexusmods.com/index.php?/forum/1413-nmm-code-development-chat -
Error message saying iTunes doesn't include software for iPhone
I get an error message saying iTunes doesn't include the software for iPhone. It says to uninstall and re-install iTunes. I have done it twice and both times I get the same error.
There is an entire iPhone forum here
http://discussions.apple.com/category.jspa?categoryID=201
I don't have one - perhaps you will be better off there, where most will?
Best of luck! -
Trying to sync an old iPhone to iTunes and error message in iTunes appears: "We are sorry, we are unable to continue with your activation at this time" so unable to sync.
How long has this been going on?
If more than 48 hours, then try a different computer. -
I backed up to my PC and attempted restore but I keep getting an error message that "iTunes could not restore the iPhone because not enough free space is available." I have a 32GB iPhone; only 13GB used!!! HELP! iCloud backup/restore did not work either! How can I resolve this problem to restore from back up.
If you're not a developer then you really should not have upgraded.
I'm unsure how you can fix this as you have already done a back-up on iOS 7 and apple don't support firmware downgrades. -
i get an error message saying itunes could not sync mail accounts. because the mail accounts are in use by the iPhone. It asks that i close the mail accounts settings on the iPhone and sync again. Is it requesting that i delete my email accounts?
just as i've posted the same issue here hope that someone could give us a hand. I have just swtched from nokia to iPhone for my company cell and i have more than 1000 contacts... it would be murder to create those contacts one by one )))))
-
I can not seem to back up my iPhone 5s, error message is: iTunes cannot back up this iPhone because not enough free space is available on this computer
There is plenty of space over 260gbAre you absolutely sure there's 20GB in use, and not that it has 20GB free? If you click on the hard drive icon on your desktop and click cmd-i to Get Info, what is the available space?
Matt -
When I attmpt to synch my Iphone I get the following error message. "Itunes was unable to load data class informationfrom synch services. Reconnect or try again later. This started after I uddated to the latest version of Itunes. What should I do?
My iPods are working fine...this is just on our iPhone 3GSs....friend said his iPhone 4 was working fine with upgrade.
Tried: the winsock reset, uninstall/re-install of iTunes, shut the firewall down. Even called Apple...and after 2 hours of being told that "I'm savvy and have done everything they'd recommend" still with no fix...
Still: Takes over 2 minutes (not hooked up to phone) to open Edit-Preferences-Device...and can't find any backups?!?! Takes over 2 minutes to even open the phone to change spps, musice, books, etc....but won't let me do anything with contacts...wonder if this is what that error message is about (because I don't actually sync to an email program, I've just kept it all on the phone - mistake).
**banging head on table** -
i just updated the latest software for my ipod....now i'm getting a error message from itunes of 0xe800000a what does that mean????
See:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting -
I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?
Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
Itunes will not boot on Vista Ultimate- error message is Itunes cannot opperate w/o Apple Application Support
ITunes has been uninstalled and reinstalled numerous times, program files and Window files have been checked and deleted.
All I want to do is update my I4 IPhoneQuicktime doesn't open either and sends same error message
Maybe you are looking for
-
Hi All, I've failed at the first hurdle. The installation program doesn't run for more than 1 minute. I get no interactive dialog boxes, all I get is a window "Program Starter" window for a couple of seconds then it goes away again. The log on the Pr
-
Remove filename header and footer
Hello! When you open a HTML file in Acrobat it puts the path to the filename in the header and footer automatically. How can I remove this? I went to Header/Footer and tried to update or remove, but it says there is no option. How do I do this? In an
-
Opening & Closing Periods - FI - T.Code: OB52
Dear All, When I close the existing period and open the new period in Dev Server, after click the Save button it asks Deployment Request No. If we create new request and transport this deployment to Quality Server to start few testing. When we do the
-
Ipad will no longer connect to my private home network
i have always had my ipad mini connected to my private home network for over a year and just 3 days ago it no longer connects to my network! Why is that and how can i fix it??? i have no problems with my iphone 4s! it still connects to my wifi!
-
Adding Forwarding Agent to Partner details in a Sales Order.
Hi Experts, Below is the detailed scenario : We have inbound orders been created by Idocs Orders04 using the Idoc_Input_orders function module. the requirement is that if the partner forwarding agent is not been populated in Idoc then we need to