Iphone Exchange not direct?? Three day shipping from Apple?
I returned my iphone do to several annoying stuck pixels. Instead of a direct exchange at the Apple Store they took the phone and gave me my SIM card to use with an older phone. They told me they would have apple send me a new one in the mail. I was told to keep my box and it's contents and that I would be receiving a new phone in the mail. Has anyone gone through this 3 day shipping exchange process with an apple store? Am I going to get a refurb and is it going to come in one piece? I asked about that and they assured me it would be new. So Im just curious if anyone has had a similar experience and what to expect? Thanks
I had brought my iPhone in to the Apple store due to a loss of audio. They got it to work in the store. They told me that since they also saw the problem, I could send it in for a repair. I did and paid the 29.00 for the loaner phone. This was Monday after noon. This after noon I get a Fed exed package. This had a new phone in it and a letter stating they could not fix the old one, so they sent me a new one. Was it refurbished? I don't know. It looks, acts and feels like a new one and that's good enough for me.
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Hi Destiny
Thank for contacting the Apple Online Store. I hope you are well. How may I assist you?
I placed an order for 2 iPhone 5s
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I have an iPhone 5, so the 5c isn't attractive for me
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ok, thank you.
You're welcome. I apologize for the confusion.
Is there anything else I can assist you with?
This is all, thank you. I will cancel my order.
Do you know how to cancel your order?
yes
Excellent! It has been a pleasure.
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